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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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jinaun
post Dec 25 2010, 04:31 PM

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QUOTE(stanny @ Dec 25 2010, 02:30 PM)
Hi guys, I got my own unlocked iPhone from overseas. Currently, I am on Value First maxis plan which is RM30 a month commitment. Can I add the 3gb RM88 internet plan to this and use the iPhone with it? No probs right?
*
if you happen to over user the 3GB quota.. will maxis charge extras? on top of the 88?

//edit

hmm.. it seems that they will charge you if u go over the quota


QUOTE
*Any additional usage will be charged at RM0.10/10KB.
**Subsequent usage for Monthly Passes (except 100MB Pass) will be charged at RM0.05/10KB.

The rates above do not cover data charges while roaming overseas. Please refer to our FAQ for more details.


i'm not sure how maxis billing system works but.. it seems to record data usage either 10/5sen for 10KB basis.. before the end of the billing cycle where plan discounts/adjustments will be applied to the bill.. you may easily have oledi go over the credit limit of your account and thus is suspended b4 reaching the billing cycle.

eg.. imagine 1GB plan for ivalue100

RM5.12 per MB or RM5242.88 per GB @ 5sen per 10KB , not inclusive calls/sms/etc yet

am i rite? so maxis system will automatically barred you based on the credit limit assigned because the rebate/adjustment calculations is onli done at the end of the billing cycle but b4 that unbilled usage oledi gone over the credit limit

so..am i correct to say that there maybe a flaw in their system?

This post has been edited by jinaun: Dec 25 2010, 06:03 PM
dgtel2
post Dec 25 2010, 05:48 PM

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After 3 months using DiGi iP4 package, I only pay RM62.40 every month (with the 5% tax of course...). Waitin for Celcom to counter attack this FLAT rate per month... Maxis is totally not in this league...

And that is still lower than the ASTRO monthly bill....

This post has been edited by dgtel2: Dec 25 2010, 05:50 PM
tape23
post Dec 25 2010, 08:28 PM

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guys. just got my phone unlocked aswell.

im currently using an iphone n a hotlink prepaid. saw the RM68 for 500mb thing.

if i finish that, would they charge me for extras like any of u guys are complaining about? if its like that then im stucked in using wifi. sad.gif
chongkiatz
post Dec 25 2010, 11:34 PM

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i using maxis value1 plan for 3 month already , no face any problem yet biggrin.gif , really wonder why u guys can face so many problem hmm.gif heavy download? lol.....
WhiteWing
post Dec 27 2010, 01:20 AM

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I was quite surprise,last 2 days ago I complained that my bill was so sky high.. today I look back .. from RM200++ went back to RM30++ ... hmm , its that mean I saw some improvement from maxis ? hmm.gif
jinaun
post Dec 27 2010, 02:04 AM

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QUOTE(WhiteWing @ Dec 27 2010, 01:20 AM)
I was quite surprise,last 2 days ago I complained that my bill was so sky high.. today I look back .. from RM200++ went back to RM30++ ... hmm , its that mean I saw some improvement from maxis ? hmm.gif
*
you complained .. so they must have adjusted...

if u keep quiet... i dun think it will come down
WhiteWing
post Dec 27 2010, 12:26 PM

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QUOTE(jinaun @ Dec 27 2010, 02:04 AM)
you complained .. so they must have adjusted...

if u keep quiet... i dun think it will come down
*
Ohh , this is the way maxis work ? vmad.gif vmad.gif , if we all keep quiet then we might in the lose part.
opjust
post Dec 27 2010, 04:46 PM

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QUOTE(WhiteWing @ Dec 27 2010, 12:26 PM)
Ohh , this is the way maxis work ?  vmad.gif  vmad.gif  , if we all keep quiet then we might in the lose part.
*
exactly my friend... just complain n understand your bill deeply... even if they charge you with their logical 'eating customer' reason..
u can complain... if u manage to give ur logical reason it can be waived.
cy97
post Dec 27 2010, 06:49 PM

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QUOTE(opjust @ Dec 27 2010, 04:46 PM)
exactly my friend... just complain n understand your bill deeply... even if they charge you with their logical 'eating customer' reason..
u can complain... if u manage to give ur logical reason it can be waived.
*
The best way is to port out from Maxis!
asfiezul
post Dec 29 2010, 11:13 AM

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whye everyone change to digi and not celcom? they offer mobile internet plans too? i think about rm38 a month for 1gb plan..i'm not sure..
AskarPerang
post Dec 29 2010, 11:50 AM

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QUOTE(dgtel2 @ Dec 25 2010, 05:48 PM)
After 3 months using DiGi iP4 package, I only pay RM62.40 every month (with the 5% tax of course...). Waitin for Celcom to counter attack this FLAT rate per month... Maxis is totally not in this league...

And that is still lower than the ASTRO monthly bill....
*
Celcom already got its mobile data plan.
RM28 per month 300mb quota
RM38 per month 1gb quota

Very attractive pricing i would say. smile.gif
neo_sharky
post Dec 29 2010, 12:06 PM

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QUOTE(AskarPerang @ Dec 29 2010, 12:50 PM)
Celcom already got its mobile data plan.
RM28 per month 300mb quota
RM38 per month 1gb quota

Very attractive pricing i would say. smile.gif
*
i am using RM38 per month 1gb quota brows.gif
asfiezul
post Dec 29 2010, 12:21 PM

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@askar & neo: true.. but its like celcom is not mention here.. only maxis to digi..
reason i ask? i am a celcom user and wanted to get an iphone.. lol..

iphone from celcom seems not gonna happen until iphone 5... sigh...
Chuckiekey
post Dec 29 2010, 12:24 PM

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You need to turn off click"X" on the safari tabs, so tht it doesnt run all the time, if it keeps running, confirm habis data transfer.
azharvedder
post Dec 29 2010, 05:14 PM

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QUOTE(chongkiatz @ Dec 25 2010, 11:34 PM)
i using maxis value1 plan for 3 month already , no face any problem yet  biggrin.gif  , really wonder why u guys can face so many problem  hmm.gif  heavy download? lol.....
*
Me too, 3 months using iphone with iValue1, so far no billing problem.. and i'm constantly on the internet except for youtbe (use it only on Wifi).
I track my data usage using iDataUsage app so i'm aware of how much data i have left.. thumbup.gif
samlee860407
post Dec 29 2010, 05:18 PM

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QUOTE(azharvedder @ Dec 29 2010, 05:14 PM)
Me too, 3 months using iphone with iValue1, so far no billing problem.. and i'm constantly on the internet except for youtbe (use it only on Wifi).
I track my data usage using iDataUsage app so i'm aware of how much data i have left.. thumbup.gif
*
idatausage ?? whats that app?
SUSMatrix
post Jan 1 2011, 07:24 PM

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Fu**k i kena oready. Last month RM2xx data usage...i am not on any data plans, i don't use 3G for internet and only WIFI occasionally. Usually my bill is around RM100 only. Argue with them but no use, in the end, i thought maybe i did accidentally on the data charges or something. So in the end, i paid up. But f***...this month...again!! RM3xx (RM250 for 27MB of data!!)!! Now i am totally pissed off, i am not gonna pay them for the data charges. Gonna see this to the end. I will complain to MCMC and see this to the end and go to court if i have to!!!

This is f*** daylight robbery!!! Now i wait for them to send me details of the data usage. Later i am going to terminate the line and switch to DIGI!

PS: And i am not even using iPhone!!!

btw, just made an official complaint to MCMC via online. LET'S FIGHT IT OUT MAXIS!!

This post has been edited by Matrix: Jan 1 2011, 07:44 PM
cy97
post Jan 1 2011, 07:54 PM

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QUOTE(Matrix @ Jan 1 2011, 07:24 PM)
Fu**k i kena oready. Last month RM2xx data usage...i am not on any data plans, i don't use 3G for internet and only WIFI occasionally. Usually my bill is around RM100 only. Argue with them but no use, in the end, i thought maybe i did accidentally on the data charges or something. So in the end, i paid up. But f***...this month...again!! RM3xx (RM250 for 27MB of data!!)!! Now i am totally pissed off, i am not gonna pay them for the data charges. Gonna see this to the end. I will complain to MCMC and see this to the end and go to court if i have to!!!

This is f*** daylight robbery!!! Now i wait for them to send me details of the data usage. Later i am going to terminate the line and switch to DIGI!

PS: And i am not even using iPhone!!!

btw, just made an official complaint to MCMC via online. LET'S FIGHT IT OUT MAXIS!!
*
We have warn you guys over n over again n yet nobody seem to take it seriously until you get it . There are far more Maxis victims out there that have to bear with these extreme high data charges ! I REPEAT THE PROBLEM IS NOT WITH US AS USERS BUT RATHER THE UNSCRUPULOUS PRICING BY MAXIS!

Another head down !
Skylinestar
post Jan 1 2011, 08:24 PM

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QUOTE(Matrix @ Jan 1 2011, 07:24 PM)
Fu**k i kena oready. Last month RM2xx data usage...i am not on any data plans, i don't use 3G for internet and only WIFI occasionally. Usually my bill is around RM100 only. Argue with them but no use, in the end, i thought maybe i did accidentally on the data charges or something. So in the end, i paid up. But f***...this month...again!! RM3xx (RM250 for 27MB of data!!)!! Now i am totally pissed off, i am not gonna pay them for the data charges. Gonna see this to the end. I will complain to MCMC and see this to the end and go to court if i have to!!!

This is f*** daylight robbery!!! Now i wait for them to send me details of the data usage. Later i am going to terminate the line and switch to DIGI!

PS: And i am not even using iPhone!!!

btw, just made an official complaint to MCMC via online. LET'S FIGHT IT OUT MAXIS!!
*
most telco charge about 10cents=10kb. IMO, this is overprice.

1MB is about RM10.

when using a-gps---charge
google maps---charge
location aware content---charge
weather info---charge
stock---charge
rss---charge
apps with ads that links to internet---charge
browse internet---charge
browse WAP optimzed web (text only)---charge
updating phone's firmware OTA---charge
rate an app while uninstalling the app---charge
...any many other stuffs u can do with your phone---charge whistling.gif

it's very easy to exceed 1MB.

This post has been edited by Skylinestar: Jan 1 2011, 08:24 PM
nud_karo
post Jan 1 2011, 11:32 PM

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Can we sign up for unlimitd internet at maxis? Coz staff at maxis
Suggest to me.

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