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 iPhone Data Usage Issues (Maxis, Celcom, DIGI), Usage & Bill diff - High bill charges!

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roundedfly
post Nov 6 2010, 08:53 PM

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omg..omg.. isaw some bill from those forgotten off 3G data..when bills here..they cry out shocking.gif

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noobie123
post Nov 7 2010, 08:55 PM

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QUOTE(roundedfly @ Nov 6 2010, 08:53 PM)
omg..omg.. isaw some bill from those forgotten off 3G data..when bills here..they cry out shocking.gif

user posted image
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There is a line written "max charge @RM250/mth"...does it means maxis will only charge you RM250/month max others will deduct out?

This post has been edited by noobie123: Nov 7 2010, 08:56 PM
johnlcp
post Nov 7 2010, 09:48 PM

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I just got my iphone, i m worry about the shock bill in the coming month. I am with the Maxis iValue1, 1GB .

My question is, if I on the facebook, yahoo mail and MSN all the days non stop, will my data usage exceed 1GB? should I turn off all the notification or push?
aneip
post Nov 7 2010, 11:19 PM

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QUOTE(noobie123 @ Nov 7 2010, 08:55 PM)
There is a line written "max charge @RM250/mth"...does it means maxis will only charge you RM250/month max others will deduct out?
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yup.. maximun charges for data is RM250 per month.


Added on November 7, 2010, 11:23 pm
QUOTE(noobie123 @ Nov 7 2010, 08:55 PM)
There is a line written "max charge @RM250/mth"...does it means maxis will only charge you RM250/month max others will deduct out?
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yup.. maximun charges for data is RM250 per month.

This post has been edited by aneip: Nov 7 2010, 11:23 PM
chongkiatz
post Nov 7 2010, 11:30 PM

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QUOTE(johnlcp @ Nov 7 2010, 09:48 PM)
I just got my iphone, i m worry about the shock bill in the coming month. I am with the Maxis iValue1, 1GB .

My question is, if I on the facebook, yahoo mail and MSN all the days non stop, will my data usage exceed 1GB? should I turn off all the notification or push?
*
u have 1GB .....divide by 30day = u almost got 30mb per day to use.....


if u are on facebook + keep viewing Picture.....it easily can reach 30mb per day.....if surfing forum with load picture...it will eat up ur data quite fast also.......but if surfing lowyat forum / MSN / Yahoo mail....then u hard to reach 30mb per day

i always on my notification push on facebook , ping chat ......it won't eat up ur data very much de.....


LOAD image = data use more
Download / upload = data use more

i using le 10++ day with email / facebook / lowyat forum , not even 100mb yet =.=".....
tararan
post Nov 8 2010, 03:21 PM

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QUOTE(ksl279 @ Nov 6 2010, 04:36 PM)
so confirm ahh... cox my wife is dead wory if boom coming..
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I also got the same problem now, sent and received both 4gb :|

hopefully its just a bug, I wlll get my bill later this week. will confirm.

limcying
post Nov 8 2010, 10:34 PM

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iOS 4.1 now can completely turn of cellular data. So should be a solve to the problems now. =)


Added on November 8, 2010, 10:35 pmiOS 4.1 now can completely turn of cellular data. So should be a solve to the problems now. =)

This post has been edited by limcying: Nov 8 2010, 10:35 PM
SUSchokia
post Nov 9 2010, 12:55 AM

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QUOTE(' or 1=1 -- @ Nov 5 2010, 04:26 PM)
dont!! stop ur cellular data usage. this is what happened to me. i thot he. i got another 200 megs to go. and then when the bill came it was nearly RM400!! : O

that sms means u have exceeded 800 megs of usage. same thing with the 1gb sms it will come AFTER you have exceeded the quota. save urself now and just use wifi. turn internet off on ur phone.
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Oh I know already why u pay so high, i called maxis and they explained to me that for 1GB data they calculate not just received but sent also


Example:-
user posted image

Sent (117MB) + Received (942MB)= 1059MB

1GB = 1024MB

so extra usage 1059 - 1024 = 35 MB

RM0.05/10kb = RM0.005/kb

35MB = 35 x1024 kb = 35840kb

SO how much you have to pay extra = 35840kb x RM0.005 = RM179.20


ivalue1, first month , maxis doest rebate your prepayment of RM40 only start second month,


So how much you have to pay for first month RM100 + RM179.20 = RM279.20 + Tax
NutterButters
post Nov 9 2010, 05:26 AM

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QUOTE(tararan @ Nov 8 2010, 03:21 PM)
I also got the same problem now, sent and received both 4gb :|

hopefully its just a bug, I wlll get my bill later this week. will confirm.
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Phew...I just checked my usage and it shows around 4GB for sent and received. Got so shocked...cos earlier tonight it was just 230MB shocking.gif shocking.gif

Luckily it's just a bug...
etiper
post Nov 9 2010, 01:40 PM

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Maxis is suck blood telco bro...haha
anyway u can install data usage apps for blocking data when reach certain level u set
w143
post Nov 9 2010, 04:20 PM

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QUOTE(johnlcp @ Nov 7 2010, 09:48 PM)
My question is, if I on the facebook, yahoo mail and MSN all the days non stop, will my data usage exceed 1GB? should I turn off all the notification or push?
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For email, you should be fine. Like above post said, you have 30MB per day.
For push notification, it is just a few text, very low bandwidth, don't need to turn it off.
There is a problem with your 1GB limit when you browse tons of pictures or view youtube or FB video on daily basic. Video is really the killer, a few minutes of youtube/FB video can easily takes 20MB-50MB. NEVER view video if you don't want a bill shock or view it only when you are using wifi.

This post has been edited by w143: Nov 9 2010, 05:33 PM
chongkiatz
post Nov 9 2010, 04:38 PM

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Ya..normal view forum and facebook wont let u get shock bill de
sai86
post Nov 9 2010, 08:18 PM

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I'm on digi rm63 plan, if i turn on d "cellular data" and "Enable 3G" for 24/7, will i get additional charge? since digi said no extra charge if quota is over (reduce speed only), hence there should not be a GPRS charge, right?

SUSchokia
post Nov 9 2010, 09:00 PM

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QUOTE(etiper @ Nov 9 2010, 01:40 PM)
Maxis is suck blood telco bro...haha
anyway u can install data usage apps for blocking data when reach certain level u set
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Yeah they charge RM5.12/MB, after 1024MB (1GB) for iValue1

Just now i asked Maxis Center if can change/upgrade to iValue2, they said cannot, not until we served our 12/24months contract


Ridiculous! vmad.gif



dgtel2
post Nov 9 2010, 09:56 PM

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QUOTE(sai86 @ Nov 9 2010, 08:18 PM)
I'm on digi rm63 plan, if i turn on d "cellular data" and "Enable 3G" for 24/7, will i get additional charge? since digi said no extra charge if quota is over (reduce speed only), hence there should not be a GPRS charge, right?
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don't worry. DiGi won't charge even if u turn it on 365 days. GPRS EDGE 3G are all data services family. u can video call forever if u need to under DiGi plan.
sai86
post Nov 9 2010, 10:01 PM

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QUOTE(dgtel2 @ Nov 9 2010, 09:56 PM)
don't worry. DiGi won't charge even if u turn it on 365 days. GPRS EDGE 3G are all data services family. u can video call forever if u need to under DiGi plan.
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Thxs for da answer bro. was worrying GPRS might be under other category. Tq again very much notworthy.gif
dgtel2
post Nov 9 2010, 10:05 PM

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QUOTE(sai86 @ Nov 9 2010, 10:01 PM)
Thxs for da answer bro. was worrying GPRS might be under other category. Tq again very much notworthy.gif
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but u hv to be cautious. if u r under GPRS or EDGE connection and at the same time u use thesef data services, the person who call u will get voicemail notification. meaning u cannot receive call when u downloadING via GPRS or EDGE.
richardtham
post Nov 9 2010, 10:09 PM

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QUOTE(dgtel2 @ Nov 9 2010, 09:56 PM)
don't worry. DiGi won't charge even if u turn it on 365 days. GPRS EDGE 3G are all data services family. u can video call forever if u need to under DiGi plan.
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Yeah ! Go for the YellowMan for the smarter choice !! rclxms.gif
cy97
post Nov 9 2010, 10:18 PM

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QUOTE(sai86 @ Nov 9 2010, 08:18 PM)
I'm on digi rm63 plan, if i turn on d "cellular data" and "Enable 3G" for 24/7, will i get additional charge? since digi said no extra charge if quota is over (reduce speed only), hence there should not be a GPRS charge, right?
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Even you have exceeded the data quota allocated, you will still get back full speed during off peak hour ( 8pm to 8 am ) rclxms.gif rclxms.gif rclxms.gif
yezhacolic
post Nov 9 2010, 10:25 PM

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QUOTE(sai86 @ Nov 9 2010, 10:01 PM)
Thxs for da answer bro. was worrying GPRS might be under other category. Tq again very much notworthy.gif
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Wont charge extra as stressed by other helpful forumers. Just something to add, when exceeds monthly cap it will only slow down your speed. biggrin.gif Instead of 3G maybe you can reach EDEGE speed only perhaps? sad.gif

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