QUOTE(deus ex machina @ Aug 10 2009, 07:03 PM)
the guy called william actually had the balls to show up in court. i did not get full compensation. the outcome of the settlement - 80% of my money back was determined not by the judge, but by william and i, outside the court. i'm glad that the remaining 20% was kept by him in the form of cuts and bruises a few days later. i wanna thank the guys who beat him up with style.
sorry to say this, but i doubt you will get full compensation. reason being? 1. you yourself as a consumer have to shoulder part of the blame, and 2. the company needs to cover some "costs".
a lady had her hearing before mine, and the judge didn't award full RM1200 compensation to her because RM200 had to be "kept" by the company to pay for their "admin cost". total bullsh*t, i know. she only got RM1000 back. the judge also pointed out that the company's technique of giving out flyers and inviting people to participate in the lucky draw is called, marketing. double-you-tea-eff.
my suggestion to you is to argue your case from the stand of a dissatisfied consumer, instead of a scam victim. believe me, the judge who handled my case had seen too many scam cases like ours. he did not read my police report before the court hearing. so be prepared that the judge who handles your case will show you little consideration/sympathy.
look inside the mattress and see if you can find warranty letters/user manuals. what you should look for is if there are any SIRIM or Jabaatan Bekalan Elektrik labels that certifies the quality and safety of the mattress. coz if it doesn't have any stickers/labels that endorses the usability of that mattress, from the perspective of a consumer you can say you fear for your safety. bla bla bla. you might wanna do a bit of research on which ministry does all the QC and safety stuff though. i did not think of checking the mattress i got last time, and i'm not sure if it has any quality labels on it, so i'm suggesting it to you now, and i hope it is a valid point for your argument.
dear deus ex mahina,
my case here is that i not even get the products....
if i enter the court and argue with them, what point can i bring out?
there are total of 4 products with my payment of rm4000 to them.... 1 vacuum cleaner, 1 water purifier, jade mattress and nano stove
after i ask them to post it to my hometown in perak, i just start to realize that's something wrong, then i went back to their office and ask for the refund with my bro in law and my sis....
since my sister is working in marketing, she argue with them and in the office, they started to behave rudely to us by shouting at us and bit the table....
what should i say to defend myself when they say that it's me that willingly to sign the documents? or when they claim that it's me that dont want to take the products?
what should i do about it? please help me ..... thanks.....