Hi Penguin.23
My Sister-In-Law (SIL) also got conned with Starr Healthcare like unfortunate victim here. My SIL case is like this
1. Met them at Puduraya, showed her the winning prize
2. My SIL followed the guy back to office at Kuchai Lama Entrepreneur Park, near HL Bank and 7-11
3. Asked my SIL to withdraw RM5600, but she got only RM4000 and gave to the guy
4. Signed some documents but did not take the prize home, as she has no transport
5. They willing to courier the prizes, but need to pay RM80 as fees
6. My SIL also gave RM100 as angpow money, I have no idea why
7. She left the premises then she called me (probably she got conscious after some charms, I guessed)
8. My wife and me meet my SIL and we went back to the office asking for refund, but they rudely unwilling to refund as the agreement have been signed
9. They asked me to write an appeal letter to their boss in PG, which I think its useless
10. We made a police report and asked us to make a claim at Tribunal Pengguna in KL
Luckily I managed to get a copy of the agreement and receipt of the payment, but I did not receive the prize yet. The receipt stated the prize items valued RM4000.
May I seek your advise?
1. After reporting to Tribunal, how long will be the process?
2. What are the chances winning this case?
3. What will be the strongest points to challenge and win the case?
Please help me, those RM4000 is my SIL life-saving as she still a student ;-(
Anyway, bring along your police report ,all agreements and receipt that you have on hand, make three copies to tribunal. The process will take it around 2 months to settle if everything going smooth. Juniorpop went to tribunal twice for the listening as the he didn't win at the first time. Changes to win is high actually, according to juniorpop, he said that claim ourselves as scam victim will be the strongest point to win, but if you have the product with you, you can also bring along the warranty card to claim that all products dont have the SIRIM label which means those products are not approved by government. i can understand how your SIL feel as i am a student as well and i have used up my 3k which suppose to be my student fees. Just leave a msg here, we are here to help you de, we all face the bad things. haix...