same tactic like Digi la....
saying their network is 14.4mbps...
yea...HSUPA technology max currently is 14.4mbps.
now, P1 also probably claim can reach up to 10mbps..
cause thats the wimax technology max speed atm or more likely max speed of the wiggy modem...
i did ask the promoter what would be the _average_ speed, they dun even put it at 5mbps.

Subscribed to the service using their Wiggy USB modem, under the Personal package. Being the eternal skeptic that I am, I grilled them thoroughly, especially with their claim of 10Mbps, of course under "best effort basis"

To those came to the first Hall at PC Fair to check out their download and upload speeds, and BELIEVE those speed test, either via their own speed.p1.com.my or the speedtest.net, you have been fooled and taken for a ride, myself included.

I signed on yesterday under the impression that their 10 Mbps under best effort basis is reasonable, after looking at their download speeds of 8Mbps while inside the hall. The ugly truth is this: They've set up a base station INSIDE the Hall to achieve those download speeds. Those are not the actual speeds, they are based on MAC-address-selected P1 Wiggy modems!

My own speedtest done shows these ugly truths. My area is right at the edge of coverage, and I get 2.4Mbps AT BEST. My trip while in the bus to KLCC with my trust netbook and Wiggy on, fluctuates between 1.4-1.9Mbs, and while at the water fountain infront of KLCC, only 1.5Mbps, nothing more. This is far from their claimed 10Mbps speed. I even done the speedtest on both Speedtest.net and P1's on INSIDE the Hall they are exhibiting, and guess what? CANNOT EVEN CONNECT! I went straight to their booth, and asked for the same person who handled my registration yesterday. After he himself am flustered about me being unable to log in while their Wiggy modems on their Dell runs perfectly fine, I was directed to 3 other person, where this ugly truth comes out. One handled the PR, the other on the connection side,and another from the technical side. From the technical personnel is where the truth comes out, that their Wiggy modems are not running as itself, but with the help of a base station INSIDE the HALL itself. That explains why only their Wiggy modems who are MAC-address selected are able to log in and run at those speeds, while customer-received Wiggy modems are lefft to run on the REAL TIME environmental difficulties.

Those three personnel, after admiitting this, suggested me monitoring the speeds in these few days so that they can try and rectify the situation, but after this enormous bullshitting on their behalf, I believe that nothing can be done to improve this, and I shall be exercising my right of cancelling this subscription package by 7 days, so I can get a full refund.

This is pathetic, pitiful and plain full-frontal outright lies by P1. All I am asking is them keeping to their word to their claims of best effort basis, even if I'm getting 5Mbps, I'll continue with this subscription. Claiming 10Mbps but only getting 1.5-2.5Mbps is not even "best effort", it's plain outright DAYLIGHT ROBBERY!

A fair warning to those interested with this. Dont be fooled by their claims and their speedtests inside the Pc Fair Hall. They's outright lied on these figures, and to pander to you, puts on those Money Chamber so that you feel that you get a fair deal out of this. Do not be fooled!

I'll keep anyone who is interested here up to date on how this progresses. I will also continually monitor the speeds I'm getting around KL wherever I go, and see if their claims of "10 Mbps on best effort basis" is even remotely true. Stay tuned!

Hehehunter,

I sign contracts before, what's written is utmost important. All I see is 10Mbps. And from previous experiences with best effort basis, you'd expect 70% of that. What P1 does is both pad their words AND their speedtest to favour them, and not providing potential customers with real life performance. Not providing or suppressing the truth is the same as lying in my book.

Easy, claim it as 5/6Mbps as best effort basis, and if you get those figures then good fir you. The pain of not seeing your connection not getting the advertised speed isn't as much when what you claim is not far from what you get.

I plan to exercise that right if nothing has improved. I've requested locations where they claimed that they at least get 5Mbps and will do my own findings based on these locations.  If you can't even get 50% then why emphasize on the "10Mbps" figure? It's like saying I have Gigabit Ethernet but can only feed pitiful bandwidth to it. Do I claim I have Gbps speed then?

For everyone's info, the modem does not only can go 10Mbps, the specsheets on the modem says 30Mbps. If the modem can only go 10Mbps, then another lie there. If that 10Mbps figure is for their speed at the most ideal situation, is it too much to ask for 50% of that, as "your best effort"?

TS, let me tell you something.

REASON they set up a BASE STATION there is because the location of the hall is far to low and might be interfered by the buildings.

If you don't like it, you can always choose to freeze your account till they rectify the problem or refund.

They didn't promise you a 10Mbps connection. That's the max speed that you could achieve. As what reported, you can get around 2Mbps.

Then how you going to explain when people testing out their WIGGY 10Mbps speed on PCFAIR?. I'm sure most of the people seen it could reach up to 8Mbps. But what the reality is, most of the places or other base station couldn't provide up to 5Mbps at all. So do you think is it quite cunning and liar to show people how good the speed on PCFAIR? If you shown people at PCFAIR which the service can prove until 8Mbps, then you should have the promise to give the same quality as on another places.

PCFAIR speedtest result, 8Mbps
Most of the new subscriber speedtest result when they back home, less than 3Mbps.

That's too huge gap on the differences. I assumed P1, just a CON-ISP.

They are only showing us it can reach 10Mbps not promising us that we can reach 10Mbps everywhere in KL irrespect to RF condition. Get real! It's mobile broadband.

The device capability is 10Mbps but not the promised service.

HSDPA states 3.6Mbps and 7.2Mbps as well but they don't bother showing you whether the device really can go up that high and people are okay with it.

But P1 showing you the device and technology can reach 8Mbps, somehow people comment they are lying.

The reason why we can see 8Mbps in PC Fair because it's using indoor basestation and controlled the number of subscriber connecting to it, which is reasonable, else they won't be able to show the true capability of the device.

Why they need to show the true capability of the device? Bro, they are selling their service okay? Not just show to the people how pro or good the WiMAX. People just need to be have a truth prove. They didn't ask for much on the package. If most of the base station can't provide the speed. Then the package doesnt need to put until UP TO 10Mbps that so high?

Why they need to show the true capability of the device? Bro, they are selling their service okay? Not just show to the people how pro or good the WiMAX. People just need to be have a truth prove. They didn't ask for much on the package. If most of the base station can't provide the speed. Then the package doesnt need to put until UP TO 10Mbps that so high?

It's the industry standard marketing strategy to show the capability of the technology!

Check a few operators:
http://www.maxis.com.my/personal/broadband...p?iStruct=0:0:0

http://www.celcom.com.my/cep/xresources/Ce...nd_advance.html

http://www.starhub.com/portal/site/Online/...000464114acRCRD

http://m1.com.sg/M1/site/M1Corp/menuitem.e...000695a230aRCRD
Personally, I find that at least P1 is showing us the technology can go up to 10Mbps! It's a good effort but unfortunately it's seen as con act.

Whereas, Maxis 3G and Celcom 3G never show the subscribers the maximum acheivable speed but people don't comment about them ... why the double standard?

You see, P1 is a very new ISP which is around 8 months old and compared to TM which monopolies the landlines and experienced (if you understand what I mean), you are comparing Chocolate and Shit.

And, if P1 has the landlines and TM doesn't, do you think TM will still be alive?

Aside from that, they are setting up more base station around Klang Valley to accommodate the users.

10Mbps is their maximum speed as what I can say. If you'd learn physics, many things affect the speed of Wimax.

1. Signal (Strength)
2. Interference (which includes weather condition)

Do you think any other new ISP can come out with this in 8 months time? How long does it take for TM to roll out 384kbps Screamyx for limited area? How long do you think Maxis took to roll out Wireless Broadband if they doesn't have the Communication Tower?

I believe that P1 have room for improvements.

Therefore, why not we wait for the good news instead of getting frustrated over it?

Dude, I can't even get 5Mbps in open space area!

What I'm complaining here us the fact that their own speedtests, both their own and Speedtest.net shows 8+Mbps when this does not represent the real truth experienced by their customers. They are cheating their customers by claiming as such when they are using equipments that are not part of the package and does not represent the real scenario that their customers will experience when they receive their modems.

Don't advertise 10Mbps, put a realistic real life figure. Anything extra, then it's bonus. When you claim one thing but only get barely 1/10 of the claimed speed, how would you feel? If this stays as such, might as well stay with cheaper alternatives like the currently available mobile broadband packages. This is false advertising at it's worst!

You see, P1 is a very new ISP which is around 8 months old and compared to TM which monopolies the landlines and experienced (if you understand what I mean), you are comparing Chocolate and Shit.

And, if P1 has the landlines and TM doesn't, do you think TM will still be alive?

Aside from that, they are setting up more base station around Klang Valley to accommodate the users.

10Mbps is their maximum speed as what I can say. If you'd learn physics, many things affect the speed of Wimax.

1. Signal (Strength)
2. Interference (which includes weather condition)

Do you think any other new ISP can come out with this in 8 months time? How long does it take for TM to roll out 384kbps Screamyx for limited area? How long do you think Maxis took to roll out Wireless Broadband if they doesn't have the Communication Tower?

I believe that P1 have room for improvements.

Therefore, why not we wait for the good news instead of getting frustrated over it?