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P1 P1 Wiggy: Overpromise & Underdeliver, *P1's response in Post #135*

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fabianz03
post Apr 11 2009, 08:48 PM

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QUOTE(stringfellow @ Apr 11 2009, 08:42 PM)
Hehehunter,

I sign contracts before, what's written is utmost important. All I see is 10Mbps. And from previous experiences with best effort basis, you'd expect 70% of that. What P1 does is both pad their words AND their speedtest to favour them, and not providing potential customers with real life performance. Not providing or suppressing the truth is the same as lying in my book.

Easy, claim it as 5/6Mbps as best effort basis, and if you get those figures then good fir you. The pain of not seeing your connection not getting the advertised speed isn't as much when what you claim is not far from what you get.
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Yes, I agree.
It's like subscribing a 1Mbps line but getting 200Kbps speed.
70% best effort basis must be like 700Kbps.

Same as P1.

10Mbps 70% = 7Mbps.
Easy.
fabianz03
post Apr 18 2009, 04:20 PM

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Wait!
P1 has already stated that download speed are from 1-3Mbps although the plan was 10Mbps! doh.gif
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fabianz03
post Apr 18 2009, 04:47 PM

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QUOTE(Acrisius @ Apr 18 2009, 04:42 PM)
The good thing is that, they highlighted the average speed you got, and they knew what they had advertised earlier, was totally unacceptable and over promised. LOL


Added on April 18, 2009, 4:43 pm

500Kbps if i not mistaken
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Yes, that's like TM changed the streamyx T&C about the international speed.
Quite unfair but what can we do? They're the ISP, they can talk, you must shut up.
fabianz03
post Apr 18 2009, 05:01 PM

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QUOTE(prasys @ Apr 18 2009, 04:58 PM)
Well at least they listened to customers rant and such. They did amend after that , that is good to know. Does TM listen to our suggestions and such - I don't think so. We have given suggestion to them on how to improvise connection and such and yet we get 1001 excuses.

Good to know that there are ISPs that out there that would react when consumers pin point a mistake. It clearly shows that the ISP is working very hard and they are being serious in this
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lol try TM staff sign up as a member in LYN and lurk in BBU2U,
We'll all spam his/her inbox.
rclxms.gif laugh.gif
fabianz03
post Apr 21 2009, 05:32 PM

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QUOTE(dougnut225 @ Apr 21 2009, 05:26 PM)
i think you guys should consider the fair usage policy. every wireless broadband have this thing. Upload + Download = 20GB every month. Not very suitable if you share your internet connection with other people and definitely not suitable for super heavy user. Average user won't have problem, I guess.
Heard that TM is replacing the whole network starting early this year under the HSBB project. Heard that MCMC won't allow them to rollout until 2015. Use FTTH technology sum more. Really,really hope it wil be done well and doesnt end up like strimix. Only then surfing the net will be enjoyable.
And by then, I really hope other ISP will have establish good services and compete with each other to get customers. The price will surely be much more cheaper. Having one company to monopoly the market is never good for consumers.
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Nope, as long as the govt keep wiping and hiding TM's ass, there is no way that other ISP can even compete with TM.

 

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