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P1 P1 Wiggy: Overpromise & Underdeliver, *P1's response in Post #135*

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UFO
post Apr 11 2009, 08:55 PM

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I think it is just a misunderstanding but the advertisement really can misleading consumers to think and expect different thing.

It did advertise can get upto 10mbps but not advertise can get average 5+/- mbps around at any coverage location.... So I think you must justify it carefully.

Look at the bright side, it offer 7 days trial with refund so if you not happy with it just cancel the subscription will do.

Always ask for trial period with refund for new technology ^^...
UFO
post Apr 11 2009, 09:37 PM

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QUOTE(stringfellow @ Apr 11 2009, 09:05 PM)
I plan to exercise that right if nothing has improved. I've requested locations where they claimed that they at least get 5Mbps and will do my own findings based on these locations.  If you can't even get 50% then why emphasize on the "10Mbps" figure? It's like saying I have Gigabit Ethernet but can only feed pitiful bandwidth to it. Do I claim I have Gbps speed then?

For everyone's info, the modem does not only can go 10Mbps, the specsheets on the modem says 30Mbps. If the modem can only go 10Mbps, then another lie there. If that 10Mbps figure is for their speed at the most ideal situation, is it too much to ask for 50% of that, as "your best effort"?
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Gigabit ehternet is hardware to hardware connection via wired ethernet cable while WiMax is a wireless technology and is not a wired connection so there must be grey area where defenitely wired conectivity is more stable than wireless connectivity

Well if you ask me I find that the current trend of ISP Broadband providers in MY nowadays like to advertise this kind of gimmick trick to captivate the consumers' attention by displaying theoritical formula calculated speed so that the layman can gain interest and go to their company to seek more detail info about it. Maybe is some sort of marketing strategy I presume...

Even D?G? also using the similar tactics also claims can "get consistent speed with our advanced 14.4Mbps HSPA network and generous usage volume so you’ll keep on smiling." ....but practical results comes out is different from theoritical calculation. At least they show out the comparison with practical average speed with theoratical actual speed ^^

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This post has been edited by UFO: Apr 11 2009, 09:51 PM
UFO
post Apr 12 2009, 12:51 AM

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QUOTE(stringfellow @ Apr 12 2009, 12:42 AM)
See, you know because you are privy to this info, but how many of those potential subscribers, and those ALREADY subscribing like me, knows this insider info?

Again, to reiterate, my beef is with the claims, not with the technology itself. I wont feel as much cheated if they claimed 4/5Mbps "on best effort basis" and I'm getting 2/3Mbps on regular basis.
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Well there gonna be a second P1 gathering soon on 14th april (Tuesday), maybe you might wanna join in and directly consult and complaint to Michael Lai on this issue and see what is his feedback... tongue.gif

» Click to show Spoiler - click again to hide... «



UFO
post Apr 12 2009, 01:16 AM

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QUOTE(MX510 @ Apr 12 2009, 01:09 AM)
Wimax is a failed technology . Hehehe i'm waiting for HSSB from TM.Nut i believe fibre optics should be the way
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We all also hope for fibre optics connectivity but they always like to delay this delay that and the BIG question is HOW LONG we need to WAIT...? shakehead.gif yawn.gif
UFO
post Apr 18 2009, 05:38 PM

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Summary of WIGGY Notebook Promo:
Contract = 24 Months = 2 Years
Monthly Fee = RM 149 * 24 months

Average Download Speed u normally get (within coverage location) = 1-3 Mbps;
** Highest Download Speed u may get (depends on certain location) = 5-8 Mbps.

Average Upload Speed = ????

Fair Usage Threshold
= 10GB of total Upload & Download Data per-month

Average Download Speed After Hit 10 GB Threshold
= 0-400kbps during peak time hour; priority speed will be given to those users who haven't hit 10 GB Threshold

Average Download Speed After Hit 10 GB Threshold
= 400kbps-2mbps during non-peak time hour

If you want register, One-time Payment => RM459 (Wiggy Modem Fee + Registered Fee + Activation Fee) + Free Acer Notebook;
oh ya if u want P1 to send u the monthly bill statement , you need to pay RM5.00 permonth to have them mail to your mailing address or you can stick back to their E-billing that only send to your email address which is FREE... You may check it on their P1 Website Self-care Account too ^^

I think that's all about it and the WIggyModem + Acer Notebook warranty period = 1 year right?





 

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