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Wireless Broadband Celcom BB v5 - 70% dissatisfaction, Read 1st post first.

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mar_ware
post Mar 5 2009, 04:47 PM

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"In fact, for Celcom, indicators are showing that data service is becoming the new business driver. Celcom boasts to be the No 1 mobile broadband service provider in Malaysia both in terms of subscriber base and coverage. As at December last year, Celcom had 228,000 broadband subscribers. That was a whopping increase of 300% y-o-y." (quoted from thestar.com.my)

that means there r about 200k angry celcom users running around, banging their modems... that means from 18th Feb (the date the "upgrade" is done) till now, 200k ppl lose access to upload, chat or proper browsing.

i wonder wad figure maxis and digi have currently.

another way of looking at this... celcom officials have noticed the rise in mobile broadband users (300%, see?) but since they r reluctant to expand their bandwidth allocation, they have decided to "switch on" their throttling system. which is considered as an upgrade for celcom's point of view. imagine this, 200k in previous year (2008) with capping ratio 20-30% (presumably). Now with 100% capping ratio, they can have as many as 1 million users... That's 500% increase in customer base WITHOUT any need in additional bandwidth. +500% more money and +0% operating and capital costs. Truly one brilliant move. So they can accommodate ~800k more people and potential gross earnings of RM54.4 millions a month (if all taking D68 packages). It means extra money for the CEO and all top officials...

This post has been edited by mar_ware: Mar 5 2009, 04:58 PM
uniquexme
post Mar 5 2009, 04:49 PM

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i just came back from celcom, got myself the D68. eh guys, i thought we can buy the celcom-vodafone usb modem for RM333??? hmm, thats what i read from celcom last nite, but they are selling RM489. damn it. i have no modem to try, but i m gonna put into my handphone tonite to see if got line.

eh, they charge me RM68 just now, i thought supposed to come in bill???? that sales told me there will be another RM10 charge in 1st bill. so if i were to terminate w/n 7 days, will there be any refund of that RM68 i paid?
fruitie
post Mar 5 2009, 04:50 PM

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QUOTE(uniquexme @ Mar 5 2009, 04:49 PM)
i just came back from celcom, got myself the D68. eh guys, i thought we can buy the celcom-vodafone usb modem for RM333??? hmm, thats what i read from celcom last nite, but they are selling RM489. damn it. i have no modem to try, but i m gonna put into my handphone tonite to see if got line.

eh, they charge me RM68 just now, i thought supposed to come in bill???? that sales told me there will be another RM10 charge in 1st bill. so if i were to terminate w/n 7 days, will there be any refund of that RM68 i paid?
*
No, you need to pay to them beforehand.
mar_ware
post Mar 5 2009, 05:07 PM

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QUOTE(uniquexme @ Mar 5 2009, 04:49 PM)
i just came back from celcom, got myself the D68. eh guys, i thought we can buy the celcom-vodafone usb modem for RM333??? hmm, thats what i read from celcom last nite, but they are selling RM489. damn it. i have no modem to try, but i m gonna put into my handphone tonite to see if got line.

eh, they charge me RM68 just now, i thought supposed to come in bill???? that sales told me there will be another RM10 charge in 1st bill. so if i were to terminate w/n 7 days, will there be any refund of that RM68 i paid?
*
Hi uniquexme,
welcome to celcom broadband users' agony discussion. dun think it is activated unless u got from celcom branch like fruitie.

btw, can we update this thread to 98/02 dissatisfaction... havent heard anyone satisfied using celcom for the last ten days or so.

This post has been edited by mar_ware: Mar 5 2009, 05:08 PM
fruitie
post Mar 5 2009, 05:26 PM

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I should have changed to D68 earlier because I don't feel any different with D98. doh.gif
beautifoolgirl
post Mar 5 2009, 05:49 PM

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yeah. lucky me still not capped. on d68.
d98 = faster (to be capped)
mar_ware
post Mar 5 2009, 05:50 PM

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QUOTE(fruitie @ Mar 5 2009, 05:26 PM)
I should have changed to D68 earlier because I don't feel any different with D98. doh.gif
*
fruitie dun be happy too early. remember capping speed of 64kbps after 5GB. that's when u feel the difference. if u dun mind, let us noe if D68 is capped or not.


Added on March 5, 2009, 5:51 pm
QUOTE(beautifoolgirl @ Mar 5 2009, 05:49 PM)
yeah. lucky me still not capped. on d68.
d98 = faster (to be capped)
*
have u used 5GB or more? would like to noe whether D68 ppl get capped or not.

This post has been edited by mar_ware: Mar 5 2009, 05:51 PM
OKLY
post Mar 5 2009, 07:17 PM

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QUOTE(fruitie @ Mar 5 2009, 05:26 PM)
I should have changed to D68 earlier because I don't feel any different with D98. doh.gif
*
I think the D98 plan will be on HSDPA more of the time than D68. The advantage is to get a lower ping so things will be more responsive. smile.gif
fruitie
post Mar 5 2009, 07:48 PM

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QUOTE(mar_ware @ Mar 5 2009, 05:50 PM)
fruitie dun be happy too early. remember capping speed of 64kbps after 5GB. that's when u feel the difference. if u dun mind, let us noe if D68 is capped or not.
*
No, you got me wrong. I mean the speed has no difference at all. doh.gif
D98 or D68 = Slow
laugh.gif


Added on March 5, 2009, 7:49 pm
QUOTE(mar_ware @ Mar 5 2009, 05:50 PM)
have u used 5GB or more? would like to noe whether D68 ppl get capped or not.
*
D68 will be capped too.

QUOTE(yongkailoon @ Mar 5 2009, 07:17 PM)
I think the D98 plan will be on HSDPA more of the time than D68. The advantage is to get a lower ping so things will be more responsive. smile.gif
*
Yea. I'm in HSDPA too though I won't be getting HSDPA speed...

This post has been edited by fruitie: Mar 5 2009, 07:49 PM
dEsTiNyy
post Mar 5 2009, 09:38 PM

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how to check if one place have the celcom bb connection or not??
mar_ware
post Mar 5 2009, 10:21 PM

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pretty lonely nite around here tonite. wad happen? every1 switching to maxis or digi? another slow day and nite... argh... slow upload as usual... hard to post here...
de4thscythell
post Mar 5 2009, 10:23 PM

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I've been barred. haven't pay my bill yet sweat.gif


Added on March 5, 2009, 10:27 pm
QUOTE(dEsTiNyy @ Mar 5 2009, 09:38 PM)
how to check if one place have the celcom bb connection or not??
*
IIANM, i think Celcom website got the coverage map hmm.gif
Not sure if that is really accurate tho sweat.gif

Maybe you can just call the careline and ask them smile.gif

This post has been edited by de4thscythell: Mar 5 2009, 10:27 PM
dEsTiNyy
post Mar 6 2009, 01:40 AM

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QUOTE(de4thscythell @ Mar 5 2009, 10:23 PM)
I've been barred. haven't pay my bill yet  sweat.gif


Added on March 5, 2009, 10:27 pm

IIANM, i think Celcom website got the coverage map  hmm.gif
Not sure if that is really accurate tho  sweat.gif

Maybe you can just call the careline and ask them  smile.gif
*
thanks bro..hope my hometown have coverage rclxms.gif
orenji_renji
post Mar 6 2009, 05:01 AM

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Celcom very quick and efficient!!

user posted image


After less than one hour:

user posted image


Very QUICK AND EFFICIENT IN CAPPING shakehead.gif vmad.gif

I thought can cheat abit after passing the 5gb mark by not disconnecting the connection to finish off two large files, manatau they all so quick in action to throttle my speed. Btw i passed the 5gb limit two days ago but they didn't send me any notification sms like most users here have received, is it only applicable to celcom pre/postpaid users cause i'm a maxis user, and i remembered filling in the form my contact no.

Anyway i'm planning to terminate this d98 subscription, can I do it at the celcom center in TTDI? cause i registered it at the blue cube shop in digital mall, section 14 and the guy there told me if i wanna cancel it i'll need to go to the celcom branch in menara pkns rclxub.gif

This post has been edited by orenji_renji: Mar 6 2009, 05:18 AM
digilife
post Mar 6 2009, 07:32 AM

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so the morale of the story so far.....................

D68 will also get capped but later than D98 cause u dl data slower compared wif D98, meaning if D98 usage get capped within 7 Days, D68 will be 14 days

actually Sial is selling mobile boredband at dial-up speed although u can surf at BROADBAND speed for the first few days of the billing cycle

Sial dun mind you terminate the ac cause their new-sign up is MUCH MUCH higher than sign-out

finally, pls look at post #1083 sig ( U-Mobile's thread ), I REALLY LOVE tat sig
link to post #1083

This post has been edited by digilife: Mar 6 2009, 07:43 AM
SUSsoundsyst64
post Mar 6 2009, 08:05 AM

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QUOTE(mar_ware @ Mar 5 2009, 10:21 PM)
pretty lonely nite around here tonite. wad happen? every1 switching to maxis or digi? another slow day and nite... argh... slow upload as usual... hard to post here...
*
i ditch from celcom to digi long time ago. I don't mind digi gives me 25++KBps speed at the price of RM 66, as long as network is stable and no data quota limit biggrin.gif
digilife
post Mar 6 2009, 08:08 AM

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QUOTE(soundsyst64 @ Mar 6 2009, 08:05 AM)
i ditch from celcom to digi long time ago. I don't mind digi gives me 25++KBps speed at the price of RM 66, as long as network is stable and no data quota limit biggrin.gif
*
any cap for this EDGE connection?

wat device u use to connect?



jacklsw86
post Mar 6 2009, 08:21 AM

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im using streamyx currently. sobs, last 2 days i tried to dl torrent with my celcom bb. now celcom bb sucks in dl torrent already sad.gif
kopitiam
post Mar 6 2009, 08:31 AM

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QUOTE(dEsTiNyy @ Mar 5 2009, 09:38 PM)
how to check if one place have the celcom bb connection or not??
*
borrow a 3g phone + celcom prepaid/postpaid from a fren & check the signal icon_rolleyes.gif
uniquexme
post Mar 6 2009, 08:41 AM

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ah, no need to pay before hand? then how come that sales person collect that RM68 from me?????? actually its not celcom that i go to coz there had been a long queue, so i head to K&K (agent for celcom i think). but till now, its not activated yet leh, so i put in my 3G phone, still saying no service. normally how long it takes before u can use?

The celcom-vodafone usb modem not priced at RM333 meh? i wanted to buy, but the shop price at RM486, saying 333 is for signing up contract, which really amuse meh, if sign up contract, i thought the modem is free???

ah, i have an old nokia 7390, do u think its faster to use it as a modem compared to the other 3G modem? is it faster tru bluetooth or infrared? if can't use, which modem would u guys recommend? i have a Dell XPS 1330, i wonder if the sim card slot under the battery tray is a modem. have to try once mine is activated.

This post has been edited by uniquexme: Mar 6 2009, 08:52 AM

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