---Secawan Kopi dan Sepinggan Pasta from Thread V4---'Spam' Start : 25 Nov 2008
'Spam' End : 24 Feb 2009
'Spam' Time : 91 days
First of all welcome to this official thread for Celcom Broadband, a wireless broadband via 3G service. This thread is a place where all Celcom Broadband subscribers gather be it to show off their speedtest results or to rant. If you have anything related to Celcom Broadband which you would like to discuss on, do not hesitate to post it in here.
The Official Celcom Broadband Thread Guideline :
1) Do not spam especially with a zero value post. Example "Today's speed is bad", if you would like to say the speed is bad at least provide a screenshot of a bandwidth test result.
2) Do not treat this as a Kopitiam topic, serious offenders will be given a warning.
3) No flame baiting be it starting a flame bait or joining.
4) There are at times posts related to downloads via P2P programs, discussions on this must not go over the limits especially discussing on illegal/copyrighted materials.
5) Do not use any vulgarities or profanities. Action will be taken if you are found to have used any vulgarities or profanities.
6) Celcom Broadband agents and resellers are not to promote in here.
7) Last but not least, be friendly and make this place a better one for everyone.
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.:Bit Calculator:.Convert between bits/Bytes/kilobits/kiloBytes/megabits/megaBytes/gigabits/gigaBytes.
http://www.matisse.net/bitcalc/.:Complaint Form:.http://aduan.skmm.gov.my/.:Celcom Promoter/Customer Support Ridiculous Quotes - Credit to Forumers:.
.:Updated 23 Mar, 12:21 AM:.» Click to show Spoiler - click again to hide... «
QUOTE(Dura-Ace @ Mar 22 2009, 07:05 PM)
Source :
http://forum.lowyat.net/index.php?showtopi...post&p=24547223yasterday i visit celcom promotion booth ( landmark pc fair ),
im askng them about my current prob wtih clbb.. ( cnt login friendster, myspace, jobstreet etc. )
they said the prob cause of my comp were infected by virus, is it true?
QUOTE(Savor_Savvy @ Mar 22 2009, 09:45 PM)
Source :
http://forum.lowyat.net/index.php?showtopi...post&p=24550097Okok...here's mine. I just went to ask without the intention of subscribing (coz i got liao).
Me: So, any 5gb cap or something like that? Coz last time i heard there's this policy going on...
Promoter: Is it? Never heard of that..
Me: Got eh.
Promoter: *Showed me the registration photostated form* U can read here if u don't believe me. It doesn't say anything bout 5gb in the terms and conditions here..
Me: *Read the paper*<Oh crap, it's the old one> Er..oh, how come i heard got le? Is it the government or something?
Promoter: Could me. Sorry miss but i really dunno anything bout that..
QUOTE(hieroplant @ Mar 22 2009, 09:45 PM)
Source :
http://forum.lowyat.net/index.php?showtopi...post&p=24550099celcom CSO statement can?
"encik. tolong jangan rosakkan mood kerja saya.sekarang baru lebih kurang pukul 7 pagi encik sudah rosakkan mood kerja saya dan encik sendiri. janganlah encik sebut perkataan mencarut lagi"
they keep on giving me lame excuse everyday when i call them. for first month i still can control my anger, but after 2 months without internet and eating their lame excuse saying that they still busy fixing the nationwide problem and ask me to switch to GPRS,enough is enough.
.:List of Frustrated Users Who Switched to Another Wireless Broadband:.
.:Updated 23 Mar, 08:57 AM:.» Click to show Spoiler - click again to hide... «
Use the below template. Thread starter will update the list once the user fill in the template while replying this thread.
CODE
Nickname:
Was on:
Currently on:
Duration being a Celcom broadband user:
Nickname: fruitie
Was on: Both D98 and D68 Celcom Broadband
Currently on: DiGi EDGE
Duration being a Celcom broadband user: Feb 2008 - March 2009
Nickname: soundsyst64
Was on: Prepaid and D68 Celcom Broadband
Currently on: DiGi EDGE
Duration being a Celcom broadband user: May - June 08 (prepaid), July - Nov 08 (D68)
Nickname: mar_ware
Was on: D98 Celcom Broadband
Currently on: DiGi EDGE (4th day)
Duration being a Celcom broadband user: Oct 2008 - March 2009 (terminating next week)
Nickname: dgtel2
Was on: D68 and D98 Celcom Broadband
Currently on: U-Mobile U68
Duration being a Celcom broadband user: Since it was introduced till January 2008.
Nickname: jayelleenelial
Was on: D98 Celcom Broadband
Currently on: Digi Edge RM66/month and waiting for Streamyx to get fixed.
Duration being a Celcom broadband user: Three days! 18 March 2009 - 21 March 2009.
Nickname: atrash
Was on: D98 Celcom Broadband
Currently on: Maxis Mobile Internet (not the wireless broadband) - the one with RM99
Duration being a Celcom broadband user: Sept/Oct 2008 - March 2009
Nickname: jamejam
Was on: D98 Celcom Broadband
Currently on: Digi Edge (Borrowed from Digi friend)
Duration being a Celcom broadband user: Three days! 18 March 2009 - 21 March 2009. Hopefully can get money back, spoke to the celcom customer service officer, he said maybe can get back the money but prorated.
Nickname: He-Sham
Was on: D68 Celcom Broadband
Currently on: Maxis 3g
Duration being a Celcom broadband user: June 2008 - February 2009
Nickname: suriah
Was on: D98 Celcom Broadband
Currently on: only use celcom prepaid, and will seldom online, online in office with streamyx only
Duration being a Celcom broadband user: End of November 2008 - 23 March 2009
Nickname: elune84
Was on: D68 Celcom Broadband
Currently on: Streamyx 1mb
Duration being a Celcom broadband user: 6 months (August 2008 until January 2009)
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.:Celcom Broadband Coverage Map:.http://202.190.116.141/CelcomCoverageIIPub...comCoverage.jsp.:Celcom Broadband Packages:.Prepaid Weekly Package (RM 20/week - 384kbps) :Highly Recommended for Testing:Network - UMTS 3G
Maximum average speed - 47KBps
Dial *118# or SMS Broadband Weekly sent to 28882 to subscribe. RM 20 will be deducted from your prepaid credit.
D68 (RM 68 - 384kbps)Network - UMTS 3G
Maximum average speed - 47KBps
D98 (RM 98 - 3.6Mbps)Network - HSDPA 3.5G
Maximum average speed - 1MBps (not sure)
-Package only- (Not Recommended based on current service status)D68 (RM 68 / month)
D98 (RM 98 / month)
Contractless
Can terminate anytime as you like
Advanced payment needed during registration
7 days money-back guaranteed applied
5GB monthly data quota limit applied
-Package with Modem- (Not Recommended based on current service status)D68 (RM 99)
D98 (RM 129)
Tied with 18 months contract
Can't terminate in contract period, or penalty will be applied and the modem need to return back.
Advanced payment needed during registration
7 days money-back guaranteed NOT APPLICABLE in this package
5GB monthly data quota limit applied
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.:3G/HSDPA Modem Shop:.malaysia3gah_siauandrewdavid-----
.:Easy setup to connect to the Internet:.» Click to show Spoiler - click again to hide... «
Once you install the modem software and driver, all you need to do is set the below particulars in the modem dialer software.
APN : celcom3g
Number : *99#
For those using phone, kindly call Celcom Careline and ask them to send the settings to your phone.
Having frequent disconnection? All you need to do is open Command Prompt and type ping www.yahoo.com -t (for example) to keep your connection activity active.
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.:Fair Usage Policy:.» Click to show Spoiler - click again to hide... «
Side note : Celcom currently apply the
5GB monthly data bandwidth quota. If the user passes 5GB, their connection automatically reduced to slower speed. (in bolded and red-colour statement below)
QUOTE
In clarifying your concern on Fair Usage Policy, we wish to share with you that Celcom takes customer experience very seriously and we have implemented the 5G Fair Usage Policy to ensure all customer enjoy the services equally.
Customers that exceed the set 5GB allocation will not be charged extra currently. They can still enjoy their connectivity however Celcom reserves the right to manage the customers speed to a lower bandwidth.
Similarly, the speed will continue at the reduced speed allocation until the end of that particular calendar month.
On the first day of each month, customer's bandwidth allocation counter will be reset to 0 and their speed will be reset back to their original subscribed speed.Based on customer's current package,
if they have subscribed Celcom Broadband Advance (3.6Mbps), the speed will reduce to 128 kbps and if they have subscribed Celcom Broadband Basic (384 kbps) the speed will then reduce to 64 kbps. Roughly 5 gigabyte is about 1200 songs in MP3 format, or 5 two-hour movies, or 10,000 content rich websites like www.yahoo.com.
Additionally, we noted your invaluable feedback regards to 'Fair Usage Policy' with utmost concern and the issue has been extended to the appropriate department for their deliberations.
It is hoped that the above could clarify the situation.
It was a pleasure serving you and we wish to extend our heart-felt thank you for your continued patronage and contribution to Celcom.
Best regards
Norsuzila Shaari
Communique Resources Centre
Customer Service
Thank you for
revolnia for extra info.
QUOTE
For Kuching people, especially who lives near or inside Universiti Malaysia Sarawak.
The tower and the device is successfully installed.

QUOTE
Updated 12 March 2009
Good news for Taman Desa Ilmu residents (area KFC and UITM hostel), Kota Samarahan, Sarawak.
The phone line has successfully connected to DSLAM box near the junction not too far from restaurant and Jinki shop.
Try make an application to TM to install the phone line and Streamyx or JARING Broadband.
You can start terminating Celcom Broadband ONCE the application of installing the Streamyx or Jaring is successful and ready to be used.

Read
post #1050Pick a package that suits you. Recommended using any unlocked HSDPA modem, or any 3G-enabled phone as well. If you still 50/50 to subscribe, you can try other service first such as DiGi EDGE, DiGi 3G (selective areas only), Umobile or Maxis.
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Now, start
spamming posting any problems, enquiries, or anything related to Celcom Broadband.
Our LYN experienced customer support will assist you. No need to call Celcom anymore. If the problem persist, kindly drop a complain to MCMC.
This post has been edited by soundsyst64: Mar 27 2009, 11:10 AM