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Wireless Broadband Celcom BB v5 - 70% dissatisfaction, Read 1st post first.

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SUSsoundsyst64
post Feb 25 2009, 02:31 PM, updated 17y ago

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---Secawan Kopi dan Sepinggan Pasta from Thread V4---

'Spam' Start : 25 Nov 2008
'Spam' End : 24 Feb 2009
'Spam' Time : 91 days


First of all welcome to this official thread for Celcom Broadband, a wireless broadband via 3G service. This thread is a place where all Celcom Broadband subscribers gather be it to show off their speedtest results or to rant. If you have anything related to Celcom Broadband which you would like to discuss on, do not hesitate to post it in here.

The Official Celcom Broadband Thread Guideline :
1) Do not spam especially with a zero value post. Example "Today's speed is bad", if you would like to say the speed is bad at least provide a screenshot of a bandwidth test result.
2) Do not treat this as a Kopitiam topic, serious offenders will be given a warning.
3) No flame baiting be it starting a flame bait or joining.
4) There are at times posts related to downloads via P2P programs, discussions on this must not go over the limits especially discussing on illegal/copyrighted materials.
5) Do not use any vulgarities or profanities. Action will be taken if you are found to have used any vulgarities or profanities.
6) Celcom Broadband agents and resellers are not to promote in here.
7) Last but not least, be friendly and make this place a better one for everyone. smile.gif

-----

.:Bit Calculator:.
Convert between bits/Bytes/kilobits/kiloBytes/megabits/megaBytes/gigabits/gigaBytes.
http://www.matisse.net/bitcalc/

.:Complaint Form:.
http://aduan.skmm.gov.my/

.:Celcom Promoter/Customer Support Ridiculous Quotes - Credit to Forumers:.
.:Updated 23 Mar, 12:21 AM:.

» Click to show Spoiler - click again to hide... «


.:List of Frustrated Users Who Switched to Another Wireless Broadband:.
.:Updated 23 Mar, 08:57 AM:.

» Click to show Spoiler - click again to hide... «


-----

.:Celcom Broadband Coverage Map:.
http://202.190.116.141/CelcomCoverageIIPub...comCoverage.jsp


.:Celcom Broadband Packages:.

Prepaid Weekly Package (RM 20/week - 384kbps) :Highly Recommended for Testing:
Network - UMTS 3G
Maximum average speed - 47KBps
Dial *118# or SMS Broadband Weekly sent to 28882 to subscribe. RM 20 will be deducted from your prepaid credit.

D68 (RM 68 - 384kbps)
Network - UMTS 3G
Maximum average speed - 47KBps

D98 (RM 98 - 3.6Mbps)
Network - HSDPA 3.5G
Maximum average speed - 1MBps (not sure) tongue.gif


-Package only- (Not Recommended based on current service status)
D68 (RM 68 / month)
D98 (RM 98 / month)
Contractless
Can terminate anytime as you like
Advanced payment needed during registration
7 days money-back guaranteed applied
5GB monthly data quota limit applied

-Package with Modem- (Not Recommended based on current service status)
D68 (RM 99)
D98 (RM 129)
Tied with 18 months contract
Can't terminate in contract period, or penalty will be applied and the modem need to return back.
Advanced payment needed during registration
7 days money-back guaranteed NOT APPLICABLE in this package
5GB monthly data quota limit applied

-----

.:3G/HSDPA Modem Shop:.

malaysia3g
ah_siau
andrewdavid

-----

.:Easy setup to connect to the Internet:.
» Click to show Spoiler - click again to hide... «

-----

.:Fair Usage Policy:.
» Click to show Spoiler - click again to hide... «


QUOTE
For Kuching people, especially who lives near or inside Universiti Malaysia Sarawak.

The tower and the device is successfully installed. smile.gif
QUOTE
Updated 12 March 2009
Good news for Taman Desa Ilmu residents (area KFC and UITM hostel), Kota Samarahan, Sarawak.

The phone line has successfully connected to DSLAM box near the junction not too far from restaurant and Jinki shop.

Try make an application to TM to install the phone line and Streamyx or JARING Broadband.

You can start terminating Celcom Broadband ONCE the application of installing the Streamyx or Jaring is successful and ready to be used. smile.gif

Read post #1050
Pick a package that suits you. Recommended using any unlocked HSDPA modem, or any 3G-enabled phone as well. If you still 50/50 to subscribe, you can try other service first such as DiGi EDGE, DiGi 3G (selective areas only), Umobile or Maxis.

-----

Now, start spamming posting any problems, enquiries, or anything related to Celcom Broadband. Our LYN experienced customer support will assist you. No need to call Celcom anymore. If the problem persist, kindly drop a complain to MCMC. icon_rolleyes.gif brows.gif

This post has been edited by soundsyst64: Mar 27 2009, 11:10 AM
kopitiam
post Feb 25 2009, 02:48 PM

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welcome back to new thread rclxms.gif

bad news is my speed seemed to be capped back sad.gif
beautifoolgirl
post Feb 25 2009, 02:56 PM

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w00t. what happened to *THE* V5?

edit: ooops sorry. found it.
http://forum.lowyat.net/topic/946103/+0&#entry23928344

This post has been edited by beautifoolgirl: Feb 25 2009, 03:01 PM
jacklsw86
post Feb 25 2009, 03:10 PM

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welcome to celcom bb v5 smile.gif so far torrenting wif celcom bb is a good choice tongue.gif
googlefreak
post Feb 25 2009, 03:17 PM

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wuhuuu
v5 already!
Musafir_86
post Feb 25 2009, 03:28 PM

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From: Sungai Petani/Alor Setar (Kedah).



-Hmm, since mid-January this year, my connection is really horrible here in Kulim, Kedah: sad.gif

1. It's very hard to get connected (have to try multiple times, if cannot, wait and try again);
2. Very slow like I've been throttled (but never reach the quota - at ~64kbps, how could I?);
3. Frequently get the "Service Not Available"/"Service Not Allowed" errors (blue/red banners);
4. Too slow connection on HTTPS connection, often timed-out;
5. Cannot use Microsoft Windows/Automatic Update - error 0x80072F76 (since several months ago, probably related to HTTPS issue as AU/WU use port 443 also);
6. And, very, very hard to upload anything, even sending PMs or replying to a topic here on Lowyat.net forum!

-BTW, I'm using Novatel Wireless Merlin U530 PCMCIA modem on Celcom D68.

@soundsyst64,
-Nice post count (999). smile.gif


Regards.

This post has been edited by Musafir_86: Feb 25 2009, 03:31 PM
Massa
post Feb 25 2009, 03:51 PM

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Musafir_86 , that seems serious.
Have you make a report to Celcom?
realcheraz
post Feb 25 2009, 04:01 PM

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@musafir_86,
hv u tried @ other places?how is it?if it's ok,then it was ur area having problem. a complaint might solve it.. thumbup.gif
Musafir_86
post Feb 25 2009, 04:12 PM

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From: Sungai Petani/Alor Setar (Kedah).



QUOTE(Massa @ Feb 25 2009, 03:51 PM)
Musafir_86 , that seems serious.
Have you make a report to Celcom?
*
QUOTE(realcheraz @ Feb 25 2009, 04:01 PM)
@musafir_86,
hv u tried @ other places?how is it?if it's ok,then it was ur area having problem. a complaint might solve it.. thumbup.gif
*
-Since I registered last April (2008), I already made numerous complaints, but most of them (the reports) were pretty useless (didn't solve the problem). mad.gif vmad.gif
Now I'm tired already... (but still complaint at 1111 once in a while if serious issue happens will I'm doing something urgent). doh.gif


Regards.
SUSsoundsyst64
post Feb 25 2009, 04:40 PM

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QUOTE(Musafir_86 @ Feb 25 2009, 04:12 PM)
-Since I registered last April (2008), I already made numerous complaints, but most of them (the reports) were pretty useless (didn't solve the problem).  mad.gif  vmad.gif
Now I'm tired already... (but still complaint at 1111 once in a while if serious issue happens will I'm doing something urgent).  doh.gif
Regards.
*
I presume it's celcom problem, not your problem. Based on what I've seen and heard during my subscription time last year, the overall traffic now is completely congested, like streamyx. Hope digi 3g covers whole malaysia as soon as possible. sad.gif
Musafir_86
post Feb 25 2009, 05:04 PM

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From: Sungai Petani/Alor Setar (Kedah).



QUOTE(soundsyst64 @ Feb 25 2009, 04:40 PM)
I presume it's celcom problem, not your problem. Based on what I've seen and heard during my subscription time last year, the overall traffic now is completely congested, like streamyx. Hope digi 3g covers whole malaysia as soon as possible. sad.gif
*
-So, you're not using Celcom Broadband anymore? Or using side-by-side together with Digi 3G? Is it better? hmm.gif
JLA
post Feb 25 2009, 05:10 PM

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Mr Musafir,
Are u from kulim ?
Why not try winet or digi EDGE ?
No point stick with celcom narroband.
Musafir_86
post Feb 25 2009, 05:16 PM

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From: Sungai Petani/Alor Setar (Kedah).



@JLA,

-Their coverage aren't within my frequent areas, and not in my village also (in Sungai Petani). Furthermore, my U530 doesn't support EDGE. As for WINET, we have to buy additional (different) peripherals, and it isn't mobile/portable, too. sad.gif
pokku085
post Feb 25 2009, 05:50 PM

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user posted image

sometimes connection really ok..finish download Punisher 2+Slumdog Millionaire in one night..
biggrin.gif
Massa
post Feb 25 2009, 05:53 PM

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Musafir_86 , have you try to unistall the modem?
Other than that , try to use GPRS instead of HSDPA.
imzate03
post Feb 25 2009, 05:58 PM

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QUOTE(Musafir_86 @ Feb 25 2009, 07:28 PM)
-Hmm, since mid-January this year, my connection is really horrible here in Kulim, Kedah: sad.gif

1. It's very hard to get connected (have to try multiple times, if cannot, wait and try again);
2. Very slow like I've been throttled (but never reach the quota - at ~64kbps, how could I?);
3. Frequently get the "Service Not Available"/"Service Not Allowed" errors (blue/red banners);
4. Too slow connection on HTTPS connection, often timed-out;
5. Cannot use Microsoft Windows/Automatic Update - error 0x80072F76 (since several months ago, probably related to HTTPS issue as AU/WU use port 443 also);
6. And, very, very hard to upload anything, even sending PMs or replying to a topic here on Lowyat.net forum!

-BTW, I'm using Novatel Wireless Merlin U530 PCMCIA modem on Celcom D68.

@soundsyst64,
-Nice post count (999). smile.gif
Regards.
*
i suggest u check yur modem first. i once used ovation. same thing happend. but now switched to huawei e960. expensive but worthwhile. and it's a wired and wireless router as well
Massa
post Feb 25 2009, 06:18 PM

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I'm in Kuantan for a one day trip.
I'm still capped.
Consider lucky. biggrin.gif
user posted image
danoneism
post Feb 25 2009, 06:38 PM

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From: garden city of lights


wah V5 already.... so many user not satisfied with celcom broadband.... i suggest they change it to CELCOM BOREDBAND... because most of the time u been bored waiting for the page to load... huhu... i think i'll wanna reg the name BOREDBAND as a trademark before they use it for real hahaha....
Musafir_86
post Feb 25 2009, 07:14 PM

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From: Sungai Petani/Alor Setar (Kedah).



QUOTE(Massa @ Feb 25 2009, 05:53 PM)
Musafir_86 , have you try to unistall the modem?
Other than that , try to use GPRS instead of HSDPA.
*
QUOTE(imzate03 @ Feb 25 2009, 05:58 PM)
i suggest u check yur modem first. i once used ovation. same thing happend. but now switched to huawei e960. expensive but worthwhile. and it's a wired and wireless router as well
*
-I afraid this isn't modem issue because once in a while I try to connect around 3~5am in the morning, and I could get very good speed (sometimes)! rolleyes.gif
But, I want to sleep la at that time... rclxub.gif

-BTW, forgot to add:
7. Now, it's really easy to get disconnected even when the signal is between 3-4 bars! cry.gif


Regards.
aein
post Feb 25 2009, 07:40 PM

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yap, their line seems to be garbage right now......
some say they are doing improvement, that make the line goes horrible
but it seems to be taking too long.................. starting to wonder if it is true

This post has been edited by aein: Feb 25 2009, 07:41 PM

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