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 U-mobile Thread!, 9cents/30secs

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!gent's
post Jan 29 2013, 01:33 PM

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itemize bill charging RM3.00, so anyone has requested UMobile Sdn Bhd to revoke that entity in order to omit the burden?

blush.gif blush.gif
preducer
post Jan 29 2013, 07:36 PM

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QUOTE(!gent's @ Jan 29 2013, 01:33 PM)
itemize bill charging RM3.00, so anyone has requested UMobile Sdn Bhd to revoke that entity in order to omit the burden?

blush.gif  blush.gif
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u can if u wish too.. its optional.
LostAndFound
post Jan 30 2013, 08:45 AM

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QUOTE(!gent's @ Jan 29 2013, 01:33 PM)
itemize bill charging RM3.00, so anyone has requested UMobile Sdn Bhd to revoke that entity in order to omit the burden?

blush.gif  blush.gif
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QUOTE(preducer @ Jan 29 2013, 07:36 PM)
u can if u wish too.. its optional.
*
If itemize bill sent by email rather than hardcopy it is free.
raulxiver
post Jan 30 2013, 04:09 PM

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if i lost my UM sim card registered under my name.

can i request UM to block the old sim card?

how much do i need to pay for replacement sim card with old number?
digilife
post Jan 30 2013, 04:55 PM

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QUOTE(raulxiver @ Jan 30 2013, 04:09 PM)
if i lost my UM sim card registered under my name.

can i request UM to block the old sim card?

how much do i need to pay for replacement sim card with old number?
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most of the time its FOC , depends on the CS

worst case , rm5.00


dec08
post Jan 30 2013, 06:12 PM

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QUOTE(LostAndFound @ Jan 30 2013, 08:45 AM)
If itemize bill sent by email rather than hardcopy it is free.
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i applied bill sent by email but still got charge hmm.gif

btw, is there a customer service in postpaid or prepaid working?..

i'd called for days.. email 2 times only respond one time after call the newbusiness line.

my situation is i paid last month bill by cc thru their website and now they sstated not paid and due for this month too.
i dont wish to pay anymore which might ended the same thing.

good thing is now they barred my line. sad.gif

i got no time to go over their shop to explain all this.

im going to say goodbye to umobile jokers and maybe i'll change to other telco.

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!@#$%^
post Jan 30 2013, 06:26 PM

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will my UMI 28 package still intact if i change to a new simcard with the same number?
digilife
post Jan 30 2013, 07:30 PM

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QUOTE(dec08 @ Jan 30 2013, 06:12 PM)
i applied bill sent by email but still got charge  hmm.gif

btw, is there a customer service in postpaid or prepaid working?..

i'd called for days.. email 2 times only respond one time after call the newbusiness line.

my situation is i paid last month bill by cc thru their website and now they sstated not paid and due for this month too.
i dont wish to pay anymore which might ended the same thing. 

good thing is now they barred my line.  sad.gif

i got no time to go over their shop to explain all this.

im going to say goodbye to umobile jokers and maybe i'll change to other telco.

icon_question.gif
*
call 1318 from your UM line , postpaid/prepaid also same, best is call during morning hours 8am
digilife
post Jan 30 2013, 07:31 PM

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QUOTE(alexanderclz @ Jan 30 2013, 06:26 PM)
will my UMI 28 package still intact if i change to a new simcard with the same number?
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simcard replacement ?

Yes, the profile remains

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dec08
post Jan 30 2013, 09:00 PM

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QUOTE(digilife @ Jan 30 2013, 07:30 PM)
call 1318 from your UM line , postpaid/prepaid also same, best is call during morning hours 8am
*
lol...thats what i done, call 1318 today even though got barred...but it doesnt allow me to do outgoing call..

wtf is this service..? mad.gif
nurazwanzainor
post Jan 31 2013, 12:05 PM

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how about the data plan?..coverage area?
anarchy2cruo
post Jan 31 2013, 07:33 PM

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QUOTE(digilife @ Jan 29 2013, 01:55 AM)
yes Roaming on Maxis
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With celcom? No roaming now? My gf went back sabah. Got no coverage at her place. Last year on hari raya she went back still can use. Now cannot use at all. flex.gif
koh_424
post Feb 1 2013, 05:28 AM

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QUOTE(anarchy2cruo @ Jan 31 2013, 07:33 PM)
With celcom? No roaming now? My gf went back sabah. Got no coverage at her place. Last year on hari raya she went back still can use. Now cannot use at all. flex.gif
*
Within M'sia also no coverage?

How about oversea? Can get roaming line?
anarchy2cruo
post Feb 1 2013, 03:41 PM

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QUOTE(koh_424 @ Feb 1 2013, 05:28 AM)
Within M'sia also no coverage?

How about oversea? Can get roaming line?
*
thats why. maybe bcoz my gf hometown doesnt have maxis coverage lor. celcom got. but umobile cannot roaming with celcom already i guess. bcoz last year umobile still got coverage.
i dont know about oversea roaming though. hmm.gif

koh_424
post Feb 1 2013, 04:15 PM

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QUOTE(anarchy2cruo @ Feb 1 2013, 03:41 PM)
thats why. maybe bcoz my gf hometown doesnt have maxis coverage lor. celcom got. but umobile cannot roaming with celcom already i guess. bcoz last year umobile still got coverage.
i dont know about oversea roaming though. hmm.gif
*
Meaning Umobile only can lent signal from Maxis?
digilife
post Feb 1 2013, 05:17 PM

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QUOTE(anarchy2cruo @ Jan 31 2013, 07:33 PM)
With celcom? No roaming now? My gf went back sabah. Got no coverage at her place. Last year on hari raya she went back still can use. Now cannot use at all. flex.gif
*
I have users than MNP their Maxis into Umobile in Miri,Sabah and Sarawak, they have their handsets set to Roaming and they are roaming on Maxis 3G now smile.gif

QUOTE(koh_424 @ Feb 1 2013, 05:28 AM)
Within M'sia also no coverage?

How about oversea? Can get roaming line?
*
For Postpaid, you can activate International Roaming, rm300 deposit applies
QUOTE(koh_424 @ Feb 1 2013, 04:15 PM)
Meaning Umobile only can lent signal from Maxis?
*
Last time Umobile roam on Celcom 2G, now Umobile roam on Maxis3G

Yes, its 3G, where there is no UM3G signal. But that place must also have Maxis signal la.....
anarchy2cruo
post Feb 1 2013, 09:50 PM

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QUOTE(digilife @ Feb 1 2013, 05:17 PM)
I have users than MNP their Maxis into Umobile in Miri,Sabah and Sarawak, they have their handsets set to Roaming and they are roaming on Maxis 3G now  smile.gif
For Postpaid, you can activate International Roaming, rm300 deposit applies
Last time Umobile roam on Celcom 2G, now Umobile roam on Maxis3G

Yes, its 3G, where there is no UM3G signal. But that place must also have Maxis signal la.....
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Can u check wether keningau sabah can roaming. My gf dont have coverage at all. I wonder why. Now she using her sister celcom to texting me. rclxub.gif
raulxiver
post Feb 2 2013, 02:32 PM

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if i bought UMI18 and yet to finish the data, say it lefts 100mb balance

then i bought another UMI28 within the same mth, so the existing 100mb unused data will be burned or add up on top of the new 500mb of UMI28 ?
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post Feb 2 2013, 03:32 PM

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QUOTE(raulxiver @ Feb 2 2013, 02:32 PM)
if i bought UMI18 and yet to finish the data, say it lefts 100mb balance

then i bought another UMI28 within the same mth, so the existing 100mb unused data will be burned or add up on top of the new 500mb of UMI28 ?
*
data will never be carried forward regardless whether you subscribe to umi 18 or 28
digilife
post Feb 2 2013, 03:35 PM

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QUOTE(alexanderclz @ Feb 2 2013, 03:32 PM)
data will never be carried forward regardless whether you subscribe to umi 18 or 28
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The good thing abt UMi18 is that you can purchase a few UMi18 within the 30 days period when you have used up your data and Voice minutes balance will be roll over to the next Umi18 , you cant do this on Umi28 or UMi48

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