With celcom? No roaming now? My gf went back sabah. Got no coverage at her place. Last year on hari raya she went back still can use. Now cannot use at all.

thats why. maybe bcoz my gf hometown doesnt have maxis coverage lor. celcom got. but umobile cannot roaming with celcom already i guess. bcoz last year umobile still got coverage.
i dont know about oversea roaming though.

my highest waiting time with umobile CS... 25 minutes now and still counting...

first call 9:55 finally hear the CS talk to me, less then 1 sec line break down... recall and still waiting now...

Anyone know contact number for 1u u mobile service center? Bodoh CS cannot tell me why my MNP so delay ask me walk-in back to the service center I used to apply. How can they not have the number for their own SC?

Anyone know contact number for 1u u mobile service center? Bodoh CS cannot tell me why my MNP so delay ask me walk-in back to the service center I used to apply. How can they not have the number for their own SC?

Thanks boss! Phone not being answered, but at least I got a number to dial =)

If wait for it to finish ringing got some funny message "this number does not allow to receive incoming calls" or something like that?

Actually, you just need to inform me if you intends to re MNP the other Maxis number because it was submitted earlier via my side and its still "open" for re submission. I believe other Umobile Service Centers cannot do it (MNP) because your case ( for that Maxis number ) is still pending. If its for another number, pls disregard my posting.

I have a u mobile prepaid sim for standby / 2nd phone. I have credit but did not subscribe to any plan. Can I make call without subscribing to call plan? If yes, how's the call rate like?

Those Activation guys are on Holiday, pls wait for a few more days.

Thanks.

I think it is better not to subscribe to any call plan if the line is just for standby as the commitment is only RM10 per month. Am I right?

Those Activation guys are on Holiday, pls wait for a few more days.

Hi to U mobile rep here.
I have register for MNP (from celcom) to Umobile @ Sunway Pyramid on 8th Feb, but until today my line still yet change and it's already >5 working days as stated in the standar MNP time line.
Try calling the 018.... service center, no one pick up the phone, email through the u mobile website contact also no feedback.
Before I walk in to the service center in Sunway pyramid again (quite inconvenient for me who working on Mon to Fri), wonder can the sale rep here help to follow up on my MNP issue?
My h/p is 0135181833.

Mine register on 1/2/2013 just yesterday only complete (after complaining via email over weekend and calling them yesterday morning 6.30 am).

I've found call them about 7am-8am easiest to get them. I've waited for >40 minutes before in evenings, whole way driving back from office to house....

Guess you all are right, I manage to call the customer service this morning around 8:30am, it's really easier to contact them at this time frame.
However, after contacting them is leaving me more misery now.
First, I choose the general inquiry line to ask about my postpaid porting status. Then the guy in the line say he only in-charge of prepaid, so need to transfer me to other guy who handle postpaid. In the end it transfer to 4 persons (all first 3 transfer are prepaid handling, seems like they also not so sure who in-charge what amongst them) then only able to talk to the postpaid guy. However, as expected also I receive the answer that my porting no. is not in their system, so no any activation done so far.
However, the fantastic part is when I want to further ask about the possible reason and solution to speed up the activation, the guy hand up my line. I then try to re-call the CS line again (this time direct to postpaid extension) and after waiting for few mins, phone has been lifted but hang up immediately.
So, think my last resort is to walk in directly to the CS in Sunway again, but I'm not sure whether it'll be for porting follow up or porting cancellation request. The CS of U mobile really frustrating and scare me off now.

failure reason ?

only Prepaid having some bugs