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 Seagate 7200.11 hard drive firmware woes, Barracuda 7.11, FW:SD15, 1.5TB/1TB/500GB

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ethanhan
post Apr 24 2009, 07:54 PM

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i tried to dl firmware from seagate. i duno got how many vers.. but i try to install, i got rejected.

my hdd is
ST3160813AS

revision
CC2H

this firmware is wat?
one_guy
post Apr 25 2009, 11:25 AM

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After i flash to SD1A, my HDD 1TB can't boot properly..
Everytime boot for 1st time, it can detect my HDD...
Show warning "DISK BOOT FAILURE" " PLEASE INSERT BOOT DISK".
What can i do is pressing reset button and after it restart for 2nd time, it will detect my HDD and boot to windows like usual...
Very tired everytime want to start my computer...huh
don_naza
post Apr 25 2009, 03:46 PM

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one_guy, you've been warned...wink.gif
linkinpark
post Apr 25 2009, 07:50 PM

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QUOTE(ethanhan @ Apr 24 2009, 07:54 PM)
i tried to dl firmware from seagate. i duno got how many vers.. but i try to install, i got rejected.

my hdd is
ST3160813AS

revision
CC2H

this firmware is wat?
*
From seagate http://seagate.custkb.com/seagate/crm/self...=207957&Hilite=
QUOTE
Note: If your drive has CC firmware, your drive is not affected and no further action is required. Attempting to flash the firmware of a drive with CC firmware will result in rendering your drive inoperable.

Note: The download utility will abort if it is not compatible with your current firmware revision. If your firmware version for these models is already SD1B or SD2B, your drive does not need a firmware update.
Why would u want to flash ur hdd firmware CC2H? doh.gif
LWRNCH6550
post Apr 26 2009, 12:10 AM

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Any of you guy's 500Gb~1Tb HDD sent to RMA and came back perfect and working fine ? or you guys just sell it away ?
guess1805
post Apr 26 2009, 08:19 PM

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GOD!!! Where was I when this thread started??????!!! cry.gif

Now all my precious data.... (feeling down so bad... )

I heard Seagate can recover back all the data inside our HDD when we send it back for warranty.. Is it true? hmm.gif
don_naza
post Apr 27 2009, 09:25 PM

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all your data already gone?

send it for RMA, they say that they can recover your data for free of charge.
Sib
post Apr 27 2009, 10:07 PM

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QUOTE(LWRNCH6550 @ Apr 26 2009, 12:10 AM)
Any of you guy's 500Gb~1Tb HDD sent to RMA and came back perfect and working fine ? or you guys just sell it away ?
*
i've got 2 500GB effected Barracudas, 1 RMA n i've updated to SD1A firmware. the other i oso update.

but there's a hitch, the RMAed one even tho they gave me the same effected unit but after updated firmware, works flawlessly till now.

on the other hand the one sometimes cannot detect. i have to reconnect the SATA cables then can properly boot.

i've run Seatools n pass both S.M.A.R.T n Short drive self test n both HDD pass.

can the effected HDD be RMAed? i mean can detect still but the prob is quite annoying n i'm afraid tat it'll soon kaput. sweat.gif

opinions guys? unsure.gif
ethanhan
post Apr 27 2009, 10:21 PM

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QUOTE(linkinpark @ Apr 25 2009, 07:50 PM)
From seagate http://seagate.custkb.com/seagate/crm/self...=207957&Hilite=
Why would u want to flash ur hdd firmware CC2H? doh.gif
*
okok.

i didnt knw wats the cc firmware means by comparing to my revision of my hdd, CC2H

thank you.
cannavaro
post Apr 28 2009, 12:17 AM

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QUOTE(Sib @ Apr 27 2009, 10:07 PM)
i've got 2 500GB effected Barracudas, 1 RMA n i've updated to SD1A firmware. the other i oso update.

but there's a hitch, the RMAed one even tho they gave me the same effected unit but after updated firmware, works flawlessly till now.

on the other hand the one sometimes cannot detect. i have to reconnect the SATA cables then can properly boot.

i've run Seatools n pass both S.M.A.R.T n Short drive self test n both HDD pass.

can the effected HDD be RMAed? i mean can detect still but the prob is quite annoying n i'm afraid tat it'll soon kaput.  sweat.gif

opinions guys?  unsure.gif
*
It's worth giving a try. Describe the problem in an email or something before sending it for RMA.
Sib
post Apr 29 2009, 10:35 AM

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any1 can pinpoint Seagate's email? i think i'm gonna RMA my HDD now... sad.gif

again for the 2nd time, duh! doh.gif
LWRNCH6550
post Apr 30 2009, 01:06 PM

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Now which one of your HDD bricked this time ? the RMAed or the other one ?
Sib
post Apr 30 2009, 02:09 PM

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QUOTE(LWRNCH6550 @ Apr 30 2009, 01:06 PM)
Now which one of your HDD  bricked this time ? the RMAed or the other one ?
*
the other 1, RMAed one is running fine now, wif no hiccups at all.
rook-ie
post Apr 30 2009, 02:13 PM

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new problem?or old one?
lazy to read few pages back...
Radeon
post Apr 30 2009, 06:48 PM

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QUOTE(Sib @ Apr 30 2009, 02:09 PM)
the other 1, RMAed one is running fine now, wif no hiccups at all.
*
bring to summit
afad
post Apr 30 2009, 07:55 PM

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guys need a little help here,
i got seagate 1TB just a few weeks ago, the firmware is SD15,
and now the HD are giving me problems,
that is everytime im trying to transfer/copy data frm other HD,
i will have error of event id 9 atapi and after 5 times, i will got event id 11 atapi,
and my HD transfer mode will revert from ultra DMA 5 to pio, then it'll start lagging,

another one is when im watching movies,
i will get event id 7 disk, and the movies will stuck,

anyone having the same problems like me?
so, what solution do i have? pls help me, cos i dont what to do,
thanks
Sib
post Apr 30 2009, 08:10 PM

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QUOTE(rook-ie @ Apr 30 2009, 02:13 PM)
new problem?or old one?
lazy to read few pages back...
*
u're referring to me? if it is, i've posted the prob in tis same page, duh! doh.gif

if u mean the firmware prob, still the same SD15.
QUOTE(Radeon @ Apr 30 2009, 06:48 PM)
bring to summit
*
i'm in KK now... sweat.gif

btw, their service center is rite there? can i jz sent thru postage?
lovelies
post Apr 30 2009, 08:16 PM

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yes, i had same situation wit ur hdd...movie will suddenly lag and pause then resume...and the pc becoming very lag...
my observation is that the spin up retry somehow failed.... the drive spin less than 7200rpm, u can hear the spindle sound kip retry (if u listen carefully on the hdd)... so..all u need to do is to...turn off ur pc ( or turn off ur hdd), and reconnect sata and power cables and turn back on the pc....if still the same, try repeat the procedure several times, until the spinning speed goes to 100%....that is what my observation is... and, it really works for me...

This post has been edited by lovelies: Apr 30 2009, 08:20 PM
afad
post Apr 30 2009, 08:29 PM

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QUOTE(lovelies @ Apr 30 2009, 08:16 PM)
yes, i had same situation wit ur hdd...movie will suddenly lag and pause then resume...and the pc becoming very lag...
my observation is that the spin up retry somehow failed.... the drive spin less than 7200rpm, u can hear the spindle sound kip retry (if u listen carefully on the hdd)... so..all u need to do is to...turn off ur pc ( or turn off ur hdd), and reconnect sata and power cables and turn back on the pc....if  still the same, try repeat the procedure several times, until the spinning speed goes to 100%....that is what my observation is... and, it really works for me...
*
are u referring to my problems?
if yes then i will try ur method,

do u still having the problems or it just go away after that?

lovelies
post Apr 30 2009, 08:39 PM

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QUOTE(afad @ Apr 30 2009, 08:29 PM)
are u referring to my problems?
if yes then i will try ur method,

do u still having the problems or it just go away after that?
*
yes..i am referring to ur problem...note that mine is ST3500320AS.. having no problem when SD15 few months back...but after flashed to SD1A, after 1 month i started encounter tat problem (movie suddenly lag and pause, i thought is windows resources overload, so i reboot, and found that my movies archive from 200++ high quality movies files become 150, then second reboot become 148). i thought i really need to RMA it, but as i know, sending to RMA need to format the drive, so i zero fill my drive using HD TUne3.5 and the speed is 3.2MB/s!!!!! normally is 120+MB/S...imagine 3.2MB/S format 465.5GB space = 2 days... so i give up format...then i turn off the pc take out the hdd....then after some day, thinking of putting back again the hdd.. (eh? the drive become normal again, but...all my files already gone coz of my formatting...DUH!!).. and i saw the parameter in HDTune Spin Retry Count kip increasing... now that is why i discover my own hueristic solution...it works for my drive, but not sure for other drive..
yes, it will occur again, but nvm..just repeat the procedure...
not sure will works on other hdd...

one more thing to add... yes..sometimes my drive will behave like tat....so i try my "own method" turn off and reconnect sata and power cable..then turn back on until the drive behave normal.....
my deductive conclusion is that:
SD15 = Bug on undetected in Bios, BSY, 0GB capacity issues
SD1A = Spin Retry failure causing slowness in drive and also got sound from hdd (pickup head is trying to adjust to read the data which designed to read magnetic disc at 7200rpm, which the spindle speed is not at rated 7200rpm).
i'll stop purchasing Seagate and Maxtor untill next year, or till they release bug-free product family.

This post has been edited by lovelies: Apr 30 2009, 09:00 PM

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