But the usage(call,sms and mms) between my principle and supp lines didn't appear in OCS unbilled transection. should u double check with DiGi??

I guess I mixed up already. Yea, it'll not reflect in ya unbilled amount. If it's reflected in ya unbilled amount, most probably the activation personal tagged it wrongly. Give customer service a call to amend it and to do the necessary adjustments.

digi postpaid to all digi n other network charge for rm0.13 per minute. what bout FnF/supplementary line?

Only DG 50 is 13 cents / minute to any network.
DG150 and DG250 is 10 cents / minute to any network.

Calling to FnF is 10 cents / minute regardsless DG20 / DG50 / DG 150 / DG250

Charges for calling to Supp line will depends on what package the supp line is. IF sub is using...
- 1 Family - Intercalls between main <-> supp = FOC
- Family Basic - Intercalls between main <-> supp = 65% of 15 cents = 9.75 cents / min

FnF on postpaid plan is 10sen/min and 1sen/sms
supp line also come with FnF, same rate

Used Digi for quite some time now...
Wanna ask about FnF for postpaid.
With the new package to retain numbers after switching mobile operators, can Digi users with non 016 or 014 prefix be listed as FnF???
Anyone tried???

can...just to make sure the 012/019/014/013/018 numbers has been switch to DiGi, than u can add these number under FnF list

thanks.. which means, i dont have to FnF my supp? nice..

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Added on November 4, 2008, 1:35 pmcan these numbers be my supp line after they MnP to digi?

This post has been edited by -Y-: Nov 4 2008, 01:35 PM

Why do you need to FnF your supplementary line when calls/SMS-es/MMS-es are free of charge and unlimited?

Yezzzzzzzzaaaaaaaaaa.

Haha and if not mistaken, due to system limitation. If you add those your free-calls-entitled number into your FnF list. You might be charged following the FnF rate. Not given free anymore. So please don't try that.

However I believe it can be waived off if you call to complain. I might be wrong though but anyone interested may try this at home at your own risk



This post has been edited by davidlow7: Nov 4 2008, 01:41 PM

It's true. Do not set your supp / mainline as FnF

But... but... my supp commitment is RM30 and I don't wanna go over this. If they include all calls/SMS to my primary line which will be deducted later, then my balance is not accurate anymore, so how to estimate how much balance I still have? As for the dispute, SMS phone numbers are not shown on the OCS itemised bill, only the 3-digit prefix, so I also don't know which are for primary and which are other people.

Help! Help!

as for my postpaid, everything between principle and supp line usage (which is free) is not shown on unbilled transection, and my usage amount also doesnt include the call charges between principle and supp line(which later will be deducted in the bill). so, u better call to CS to inform them about your problem. i encountered the same case when i changed plan from optimum to 1Plan, all usage betwwen prinp and supp was listed in the transection, than i called CS to solve the problem for me, in the end they deduct the charged amount on my next bill. sometime system also did mistake

just curios. hehe..

No, it's not the system. It's the last person who modified your profile did a mistake

thanks for the info. but, can un-FnF the number back?

Yes can.

what i meant was, without calling the CS. for example, we change the FnF list. take off the supp number frm our FnF list. so, after that, the charge for supp line will be normal (FOC) again. rite?

ya u can, but after your FnF list is full, if u want to cancel and add a new FnF number will get charge rm2