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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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TSfruitie
post Nov 4 2008, 02:32 PM

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QUOTE(-Y- @ Nov 4 2008, 02:30 PM)
what i meant was, without calling the CS. for example, we change the FnF list. take off the supp number frm our FnF list. so, after that, the charge for supp line will be normal (FOC) again. rite?
*
Yes, can. smile.gif
You can do it via OCS too.
-Y-
post Nov 4 2008, 02:38 PM

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digi aint that hard to learn after all. thanks.. icon_rolleyes.gif
vikingw2k
post Nov 4 2008, 02:39 PM

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QUOTE(llmcso @ Nov 4 2008, 02:31 PM)
ya u can, but after your FnF list is full, if u want to cancel and add a new FnF number will get charge rm2
*
No, for postpaid you are given 6 FnF numbers to be added in.

Once the 6 slots are fully occupied, you are given 3 chances to amend them without any charges. On the 4th time, you'll be charged RM2 for amending. smile.gif

llmcso
post Nov 4 2008, 02:40 PM

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QUOTE(vikingw2k @ Nov 4 2008, 02:39 PM)
No, for postpaid you are given 6 FnF numbers to be added in.

Once the 6 slots are fully occupied, you are given 3 chances to amend them without any charges. On the 4th time, you'll be charged RM2 for amending. smile.gif
*
ow 3 chances to amend, means i have changed quite many times than, coz i got charged twice
vikingw2k
post Nov 4 2008, 02:43 PM

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QUOTE(llmcso @ Nov 4 2008, 02:40 PM)
ow 3 chances to amend, means i have changed quite many times than, coz i got charged twice
Most probably you changed more than 3 times biggrin.gif


llmcso
post Nov 4 2008, 02:48 PM

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The new DiGi i love phone plan looks attempting, can get a new phone for as low as 99sen. but monthly commitment free at least rm100 hmm.gif


Added on November 4, 2008, 2:49 pmexisting DiGi postpaid customers are allow to change to this plan

This post has been edited by llmcso: Nov 4 2008, 02:49 PM
-Y-
post Nov 4 2008, 03:01 PM

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QUOTE(llmcso @ Nov 4 2008, 02:48 PM)
The new DiGi i love phone plan looks attempting, can get a new phone for as low as 99sen. but monthly commitment free at least rm100  hmm.gif


Added on November 4, 2008, 2:49 pmexisting DiGi postpaid customers are allow to change to this plan
*
monthly rm100? for how long? is it contract?
llmcso
post Nov 4 2008, 03:04 PM

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QUOTE(-Y- @ Nov 4 2008, 03:01 PM)
monthly rm100? for how long? is it contract?
*
ya is a 24months contract, i dont mind tied for 24month, but i used to travel oversea for average 4months in a year, the commitment fee will be wasted as it doesnt covered international roaming
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post Nov 4 2008, 03:11 PM

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QUOTE(llmcso @ Nov 4 2008, 03:04 PM)
ya is a 24months contract, i dont mind tied for 24month, but i used to travel oversea for average 4months in a year, the commitment fee will be wasted as it doesnt covered international roaming
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i didnt know that. digi still doesnt covered international roaming?
vikingw2k
post Nov 4 2008, 03:13 PM

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QUOTE(-Y- @ Nov 4 2008, 03:11 PM)
i didnt know that. digi still doesnt covered international roaming?
*
Bear in mind, commitment doesn't include the following
- International Roaming
- IDD calls
- GPRS usage
- TalkTime Transfer
- Certain special value added stuff.
llmcso
post Nov 4 2008, 03:13 PM

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QUOTE(-Y- @ Nov 4 2008, 03:11 PM)
i didnt know that. digi still doesnt covered international roaming?
*
no , i mean the commitment fee cannot use to offset international roaming. DiGi got roaming at more than 150 countries


Added on November 4, 2008, 3:14 pm
QUOTE(vikingw2k @ Nov 4 2008, 03:13 PM)
Bear in mind, commitment doesn't include the following
- International Roaming
- IDD calls
- GPRS usage
- TalkTime Transfer
- Certain special value added stuff.
*
i have asked D'Chat , they said the new digi postpaid for phone bundle covered IDD usage thumbup.gif as i IDD alot to UK

This post has been edited by llmcso: Nov 4 2008, 03:14 PM
-Y-
post Nov 4 2008, 03:18 PM

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QUOTE(llmcso @ Nov 4 2008, 03:13 PM)
no , i mean the commitment fee cannot use to offset international roaming. DiGi got roaming at more than 150 countries

*
oh. u meant the commitment fee. my mistake.. laugh.gif
Dannyl
post Nov 4 2008, 03:22 PM

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Wanna ask, those charges like Mobile TV etc., are they separately charged or still fall under the commitment fee? Meaning if balance still not up to commitment amount, can buy those stuff for fun.
vikingw2k
post Nov 4 2008, 03:23 PM

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QUOTE(Dannyl @ Nov 4 2008, 03:22 PM)
Wanna ask, those charges like Mobile TV etc., are they separately charged or still fall under the commitment fee?  Meaning if balance still not up to commitment amount, can buy those stuff for fun.
*
No, those are not counted in the commitment. Same goes to Itemized Billing, CLIR and a few other value added stuff smile.gif

This post has been edited by vikingw2k: Nov 4 2008, 03:24 PM
llmcso
post Nov 4 2008, 03:24 PM

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QUOTE(Dannyl @ Nov 4 2008, 03:22 PM)
Wanna ask, those charges like Mobile TV etc., are they separately charged or still fall under the commitment fee?  Meaning if balance still not up to commitment amount, can buy those stuff for fun.
*
no, these are consider value added package, eg: Mobile TV, talktime transfer, broadband package....
-Y-
post Nov 4 2008, 03:45 PM

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what bout switching online? fill the form, n the simcard will arrive @ ur door? is it?
llmcso
post Nov 4 2008, 03:53 PM

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QUOTE(-Y- @ Nov 4 2008, 03:45 PM)
what bout switching online? fill the form, n the simcard will arrive @ ur door? is it?
*
ya provided u are staying in klang valley or selangor.

http://www.digi.com.my/switch/now/index.jsp ,step to switch online is here
-Y-
post Nov 4 2008, 04:04 PM

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is it for both prepaid n postpaid? how long is the transaction? (consider my postpaid bill already clear)..
llmcso
post Nov 4 2008, 04:09 PM

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QUOTE(-Y- @ Nov 4 2008, 04:04 PM)
is it for both prepaid n postpaid? how long is the transaction? (consider my postpaid bill already clear)..
*
if u switch at their outlet will normally takes one-two days, but online switch im not sure, they said within 5days to allow the simcard to reach your doorstep

actually u dont nit to clear your maxis bill, just that u dont overdue the payment more than a month. that is what DiGi ppl told me. in between switching from maxis to digi,u still can use your maxis services til your simcard is terminate. than maxis will issue u the bill up to that particular date ,
vikingw2k
post Nov 4 2008, 04:11 PM

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QUOTE(llmcso @ Nov 4 2008, 04:09 PM)
if u switch at their outlet will normally takes one-two days, but online switch im not sure, they said within 5days to allow the simcard to reach your doorstep

actually u dont nit to clear your maxis bill, just that u dont overdue the payment more than a month. that is what DiGi ppl told me. in between switching from maxis to digi,u still can use your maxis services til your simcard is terminate. than maxis will issue u the bill up to that particular date ,
*
You MUST clear your outstanding bill. Having said so, you have the option to whether to clear the unbilled amount with the previous telco or wait till you get you final bill. You can't proceed to switch to other telco if they found out you still have outstanding with your previous telco provider smile.gif

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