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DiGi Fans Club & Enquiries Version 4, Always the smarter choice
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TSfruitie
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Nov 4 2008, 02:32 PM
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Rise and Shine
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QUOTE(-Y- @ Nov 4 2008, 02:30 PM) what i meant was, without calling the CS. for example, we change the FnF list. take off the supp number frm our FnF list. so, after that, the charge for supp line will be normal (FOC) again. rite? Yes, can.  You can do it via OCS too.
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-Y-
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Nov 4 2008, 02:38 PM
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digi aint that hard to learn after all. thanks..
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vikingw2k
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Nov 4 2008, 02:39 PM
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LYN T-Zone'z Guardian
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QUOTE(llmcso @ Nov 4 2008, 02:31 PM) ya u can, but after your FnF list is full, if u want to cancel and add a new FnF number will get charge rm2 No, for postpaid you are given 6 FnF numbers to be added in. Once the 6 slots are fully occupied, you are given 3 chances to amend them without any charges. On the 4th time, you'll be charged RM2 for amending.
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llmcso
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Nov 4 2008, 02:40 PM
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QUOTE(vikingw2k @ Nov 4 2008, 02:39 PM) No, for postpaid you are given 6 FnF numbers to be added in. Once the 6 slots are fully occupied, you are given 3 chances to amend them without any charges. On the 4th time, you'll be charged RM2 for amending.  ow 3 chances to amend, means i have changed quite many times than, coz i got charged twice
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vikingw2k
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Nov 4 2008, 02:43 PM
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LYN T-Zone'z Guardian
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QUOTE(llmcso @ Nov 4 2008, 02:40 PM) ow 3 chances to amend, means i have changed quite many times than, coz i got charged twice Most probably you changed more than 3 times
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llmcso
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Nov 4 2008, 02:48 PM
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The new DiGi i love phone plan looks attempting, can get a new phone for as low as 99sen. but monthly commitment free at least rm100  Added on November 4, 2008, 2:49 pmexisting DiGi postpaid customers are allow to change to this plan This post has been edited by llmcso: Nov 4 2008, 02:49 PM
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-Y-
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Nov 4 2008, 03:01 PM
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QUOTE(llmcso @ Nov 4 2008, 02:48 PM) The new DiGi i love phone plan looks attempting, can get a new phone for as low as 99sen. but monthly commitment free at least rm100  Added on November 4, 2008, 2:49 pmexisting DiGi postpaid customers are allow to change to this plan monthly rm100? for how long? is it contract?
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llmcso
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Nov 4 2008, 03:04 PM
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QUOTE(-Y- @ Nov 4 2008, 03:01 PM) monthly rm100? for how long? is it contract? ya is a 24months contract, i dont mind tied for 24month, but i used to travel oversea for average 4months in a year, the commitment fee will be wasted as it doesnt covered international roaming
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-Y-
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Nov 4 2008, 03:11 PM
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QUOTE(llmcso @ Nov 4 2008, 03:04 PM) ya is a 24months contract, i dont mind tied for 24month, but i used to travel oversea for average 4months in a year, the commitment fee will be wasted as it doesnt covered international roaming i didnt know that. digi still doesnt covered international roaming?
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vikingw2k
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Nov 4 2008, 03:13 PM
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LYN T-Zone'z Guardian
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QUOTE(-Y- @ Nov 4 2008, 03:11 PM) i didnt know that. digi still doesnt covered international roaming? Bear in mind, commitment doesn't include the following - International Roaming - IDD calls - GPRS usage - TalkTime Transfer - Certain special value added stuff.
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llmcso
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Nov 4 2008, 03:13 PM
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QUOTE(-Y- @ Nov 4 2008, 03:11 PM) i didnt know that. digi still doesnt covered international roaming? no , i mean the commitment fee cannot use to offset international roaming. DiGi got roaming at more than 150 countries Added on November 4, 2008, 3:14 pmQUOTE(vikingw2k @ Nov 4 2008, 03:13 PM) Bear in mind, commitment doesn't include the following - International Roaming - IDD calls - GPRS usage - TalkTime Transfer - Certain special value added stuff. i have asked D'Chat , they said the new digi postpaid for phone bundle covered IDD usage  as i IDD alot to UK This post has been edited by llmcso: Nov 4 2008, 03:14 PM
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-Y-
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Nov 4 2008, 03:18 PM
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QUOTE(llmcso @ Nov 4 2008, 03:13 PM) no , i mean the commitment fee cannot use to offset international roaming. DiGi got roaming at more than 150 countries oh. u meant the commitment fee. my mistake..
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Dannyl
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Nov 4 2008, 03:22 PM
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Wanna ask, those charges like Mobile TV etc., are they separately charged or still fall under the commitment fee? Meaning if balance still not up to commitment amount, can buy those stuff for fun.
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vikingw2k
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Nov 4 2008, 03:23 PM
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LYN T-Zone'z Guardian
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QUOTE(Dannyl @ Nov 4 2008, 03:22 PM) Wanna ask, those charges like Mobile TV etc., are they separately charged or still fall under the commitment fee? Meaning if balance still not up to commitment amount, can buy those stuff for fun. No, those are not counted in the commitment. Same goes to Itemized Billing, CLIR and a few other value added stuff This post has been edited by vikingw2k: Nov 4 2008, 03:24 PM
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llmcso
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Nov 4 2008, 03:24 PM
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QUOTE(Dannyl @ Nov 4 2008, 03:22 PM) Wanna ask, those charges like Mobile TV etc., are they separately charged or still fall under the commitment fee? Meaning if balance still not up to commitment amount, can buy those stuff for fun. no, these are consider value added package, eg: Mobile TV, talktime transfer, broadband package....
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-Y-
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Nov 4 2008, 03:45 PM
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what bout switching online? fill the form, n the simcard will arrive @ ur door? is it?
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llmcso
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Nov 4 2008, 03:53 PM
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QUOTE(-Y- @ Nov 4 2008, 03:45 PM) what bout switching online? fill the form, n the simcard will arrive @ ur door? is it? ya provided u are staying in klang valley or selangor. http://www.digi.com.my/switch/now/index.jsp ,step to switch online is here
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-Y-
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Nov 4 2008, 04:04 PM
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is it for both prepaid n postpaid? how long is the transaction? (consider my postpaid bill already clear)..
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llmcso
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Nov 4 2008, 04:09 PM
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QUOTE(-Y- @ Nov 4 2008, 04:04 PM) is it for both prepaid n postpaid? how long is the transaction? (consider my postpaid bill already clear).. if u switch at their outlet will normally takes one-two days, but online switch im not sure, they said within 5days to allow the simcard to reach your doorstep actually u dont nit to clear your maxis bill, just that u dont overdue the payment more than a month. that is what DiGi ppl told me. in between switching from maxis to digi,u still can use your maxis services til your simcard is terminate. than maxis will issue u the bill up to that particular date ,
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vikingw2k
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Nov 4 2008, 04:11 PM
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LYN T-Zone'z Guardian
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QUOTE(llmcso @ Nov 4 2008, 04:09 PM) if u switch at their outlet will normally takes one-two days, but online switch im not sure, they said within 5days to allow the simcard to reach your doorstep actually u dont nit to clear your maxis bill, just that u dont overdue the payment more than a month. that is what DiGi ppl told me. in between switching from maxis to digi,u still can use your maxis services til your simcard is terminate. than maxis will issue u the bill up to that particular date , You MUST clear your outstanding bill. Having said so, you have the option to whether to clear the unbilled amount with the previous telco or wait till you get you final bill. You can't proceed to switch to other telco if they found out you still have outstanding with your previous telco provider
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