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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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chematos
post Jan 14 2009, 03:18 AM

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QUOTE(fruitie @ Jan 13 2009, 07:44 PM)
Does anybody has problem login to OCS? I'm on postpaid, I have tried my mum's prepaid account. She can login but not me. sad.gif

Keep getting this error:

  • We are unable to process your login request. Please try again later.

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Fruitie...

1) Try clearing your internet cache, browsing history, etc
2) restart browser..
3) go to ocs page...then try login....if same message come out.....do not try to enter login details at the same page, but select login at left side panel, and login again....
TSfruitie
post Jan 14 2009, 04:02 AM

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QUOTE(chematos @ Jan 14 2009, 03:18 AM)
Fruitie...

1) Try clearing your internet cache, browsing history, etc
2) restart browser..
3) go to ocs page...then try login....if same message come out.....do not try to enter login details at the same page, but select login at left side panel, and login again....
*
Thanks for the advice. I lazy want to clear cache, so just use another Internet browser to login. But hey it works! laugh.gif
tslim2531
post Jan 14 2009, 01:03 PM

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I'm DIGI Sup 1 Family user, I wan to switch to HAPPY but the website said you cant switch under sup plan to HAPPY! hmm.gif So, anybody can tell me how to switch to HAPPY? I've tried to fill all the online application form but it fail to process....sigh
TSfruitie
post Jan 14 2009, 02:03 PM

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QUOTE(tslim2531 @ Jan 14 2009, 01:03 PM)
I'm DIGI Sup 1 Family user, I wan to switch to HAPPY but the website said you cant switch under sup plan to HAPPY!  hmm.gif  So, anybody can tell me how to switch to HAPPY? I've tried to fill all the online application form but it fail to process....sigh
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Since it says can't then I think you have to use other ways. Switch to other telco (not convert to DiGi prepaid because you can't convert postpaid to prepaid) then only switch to Happy. smile.gif
vikingw2k
post Jan 14 2009, 02:27 PM

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QUOTE(tslim2531 @ Jan 14 2009, 01:03 PM)
I'm DIGI Sup 1 Family user, I wan to switch to HAPPY but the website said you cant switch under sup plan to HAPPY!  hmm.gif  So, anybody can tell me how to switch to HAPPY? I've tried to fill all the online application form but it fail to process....sigh
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Is the line main line registered under your name? If yes walk in to the nearest Digi Centre, request to terminate your supplementary account and reregister it to be a new main line. Once your line is activated, proceed to port to Happy.

SUSsharkteef
post Jan 14 2009, 03:32 PM

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Several questions,

Digi sent me an sms earlier today saying the multi party conferencing has been discontinued until further notice. i didnt even know can do that. anyone tried before? any requirements or monthly fee ? how much are the charges ?

when is 3g rolling ? got unlimited package ?


epool86
post Jan 14 2009, 03:57 PM

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QUOTE(sharkteef @ Jan 14 2009, 03:32 PM)
Several questions,

Digi sent me an sms earlier today saying the multi party conferencing has been discontinued until further notice. i didnt even know can do that. anyone tried before? any requirements or monthly fee ? how much are the charges ?

when is 3g rolling ? got unlimited package ?
*
why discontinued?

multi party conferencing is you can talk to more than one number each other at one time. for example you make call to the first person, then let him on hold, then you make another call to second person, then three of you can talk each other.

for celcom users, only the person who initiate the conference will be charged..
SUSsharkteef
post Jan 14 2009, 04:14 PM

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sms from digi sez its discontinued due to technical errors and they regret to .......

then juz now i got another spam mms from digi on zouk disco somethign something something. my gawd dont they ever cease sending spam sms and mms's ?????
whyyyyyyy whyyyy keep sending all these junk ? and each time i make a call to the customer care consultant, i will get another call later on to do a survey to see if i'm happy with the performance of the person who just served me.

oi digi, my time not for u to waste leh. go roll out 3g and stop these nonsense.
vikingw2k
post Jan 14 2009, 04:22 PM

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QUOTE(sharkteef @ Jan 14 2009, 03:32 PM)
Several questions,

Digi sent me an sms earlier today saying the multi party conferencing has been discontinued until further notice. i didnt even know can do that. anyone tried before? any requirements or monthly fee ? how much are the charges ?

when is 3g rolling ? got unlimited package ?
*
QUOTE(epool86 @ Jan 14 2009, 03:57 PM)
why discontinued?

multi party conferencing is you can talk to more than one number each other at one time. for example you make call to the first person, then let him on hold, then you make another call to second person, then three of you can talk each other.

for celcom users, only the person who initiate the conference will be charged..
*
Multiparty conference has been temporary discontinued around 2 weeks ago. No monthly fee, no special settings. Just call one person, and then use your phone to call another person then select conference and you'll be able to chat with 2 person at the same time. It's quite useful whenever you want to discuss some small matter within 2 -3 parties. Maximum is 6 parties. The person who initiates the conference will be charged as normal call charge times how many person you are calling to.


Added on January 14, 2009, 4:26 pm
QUOTE(sharkteef @ Jan 14 2009, 04:14 PM)
and each time i make a call to the customer care consultant, i will get another call later on to do a survey to see if i'm happy with the performance of the person who just served me.

oi digi, my time not for u to waste leh. go roll out 3g and stop these nonsense.
Whenever you get a call from DiGi for a survey, that's the survey to rate the service rendered by the last person who've attended to you. That call might be wasting your few seconds, but to the last person who've attended to you, that will determine their score card and their incentives. So rate wisely as their salary is in your hands. If they don't mind attending to all ya whines and cries, I don't see why you should be whining that the few seconds or survey is wasting your time.



This post has been edited by vikingw2k: Jan 14 2009, 04:26 PM
mouldybread
post Jan 14 2009, 04:31 PM

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hi, i just switched to digi prepaid from celcom postpaid. i must say that the process is very fast just a couple of hours convert liao.
SUSsharkteef
post Jan 14 2009, 04:51 PM

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QUOTE(vikingw2k @ Jan 14 2009, 04:22 PM)
Multiparty conference has been temporary discontinued around 2 weeks ago. No monthly fee, no special settings. Just call one person, and then use your phone to call another person then select conference and you'll be able to chat with 2 person at the same time. It's quite useful whenever you want to discuss some small matter within 2 -3 parties. Maximum is 6 parties. The person who initiates the conference will be charged as normal call charge times how many person you are calling to.


Added on January 14, 2009, 4:26 pm

Whenever you get a call from DiGi for a survey, that's the survey to rate the service rendered by the last person who've attended to you. That call might be wasting your few seconds, but to the last person who've attended to you, that will determine their score card and their incentives. So rate wisely as their salary is in your hands. If they don't mind attending to all ya whines and cries, I don't see why you should be whining that the few seconds or survey is wasting your time.
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multiparty conferencing never tried before. dun even know existed. must try someday when service is resumed.
and that survey is totally void. i believe crm or pmh or an appraisal should never be done by a 3rd party especially end user consumers. it basically fails.
mengsuan
post Jan 14 2009, 06:21 PM

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QUOTE(sharkteef @ Jan 14 2009, 03:32 PM)
Several questions,

Digi sent me an sms earlier today saying the multi party conferencing has been discontinued until further notice. i didnt even know can do that. anyone tried before? any requirements or monthly fee ? how much are the charges ?

when is 3g rolling ? got unlimited package ?
*
Noooo! I have been using conference call extensively during 2004 and 2005. I remember making 6 hours conference call with 4 parties(including me). There was some game going on that time, if not mistaken. The charges are just addition of every singular call rate.
HoNeYdEwBoY
post Jan 14 2009, 06:35 PM

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i nvr been call by digi about survey for their staff biggrin.gif
HoNeYdEwBoY
post Jan 14 2009, 06:37 PM

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selling special number for more info pm me ;D

ps: anyone knw there is going have 3G for digi mid of the year whistling.gif whistling.gif
sonic_cd
post Jan 14 2009, 06:52 PM

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QUOTE(HoNeYdEwBoY @ Jan 14 2009, 06:37 PM)
selling special number for more info pm me ;D

ps: anyone knw there is going have 3G for digi mid of the year whistling.gif whistling.gif
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if have mah good .. can jump ship .lol ...
HoNeYdEwBoY
post Jan 14 2009, 07:27 PM

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Y jump ship ?
vikingw2k
post Jan 14 2009, 07:29 PM

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QUOTE(sharkteef @ Jan 14 2009, 04:51 PM)
that survey is totally void. i believe crm or pmh or an appraisal should never be done by a 3rd party especially end user consumers. it basically fails.
Whether it fails or not, the survey determines the inventive and scorecard of the last person who've attended to you. Rate wisely.

QUOTE(HoNeYdEwBoY @ Jan 14 2009, 06:35 PM)
i nvr been call by digi about survey for their staff biggrin.gif
It's selected randomly out of the bunch of customers being attended by the consultant.

danny94
post Jan 14 2009, 07:32 PM

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Can happy be used in sarawak?
is there are any linecoverage here?
vassili
post Jan 14 2009, 07:35 PM

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sarawak no converage?
HoNeYdEwBoY
post Jan 14 2009, 07:39 PM

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i wonder how many user from other telecom will convert to digi when digi have 3G function .

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