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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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SUSsharkteef
post Jan 14 2009, 03:32 PM

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Several questions,

Digi sent me an sms earlier today saying the multi party conferencing has been discontinued until further notice. i didnt even know can do that. anyone tried before? any requirements or monthly fee ? how much are the charges ?

when is 3g rolling ? got unlimited package ?


SUSsharkteef
post Jan 14 2009, 04:14 PM

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sms from digi sez its discontinued due to technical errors and they regret to .......

then juz now i got another spam mms from digi on zouk disco somethign something something. my gawd dont they ever cease sending spam sms and mms's ?????
whyyyyyyy whyyyy keep sending all these junk ? and each time i make a call to the customer care consultant, i will get another call later on to do a survey to see if i'm happy with the performance of the person who just served me.

oi digi, my time not for u to waste leh. go roll out 3g and stop these nonsense.
SUSsharkteef
post Jan 14 2009, 04:51 PM

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QUOTE(vikingw2k @ Jan 14 2009, 04:22 PM)
Multiparty conference has been temporary discontinued around 2 weeks ago. No monthly fee, no special settings. Just call one person, and then use your phone to call another person then select conference and you'll be able to chat with 2 person at the same time. It's quite useful whenever you want to discuss some small matter within 2 -3 parties. Maximum is 6 parties. The person who initiates the conference will be charged as normal call charge times how many person you are calling to.


Added on January 14, 2009, 4:26 pm

Whenever you get a call from DiGi for a survey, that's the survey to rate the service rendered by the last person who've attended to you. That call might be wasting your few seconds, but to the last person who've attended to you, that will determine their score card and their incentives. So rate wisely as their salary is in your hands. If they don't mind attending to all ya whines and cries, I don't see why you should be whining that the few seconds or survey is wasting your time.
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multiparty conferencing never tried before. dun even know existed. must try someday when service is resumed.
and that survey is totally void. i believe crm or pmh or an appraisal should never be done by a 3rd party especially end user consumers. it basically fails.

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