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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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keeseng12
post Nov 12 2008, 01:54 PM

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i just subscribe to MNP to change my service provider from Celcom to Digi.

Undeniable that Celcom coverage is much better compared to Digi, but 1 main reason that makes me port to Digi is the 1+5 plan thingy. Previously it was 1+3 and unlimited calls, sms, mms and video calls between principal and supplementary. Then, they changed to 1+5 (regardless you like it or not) with new condition stating total free calls between principal and supplementary capped within 40 hours and 2000 sms.

I'm not sure Celcom is making lots of money or not throughout their business (I supposed they should be making tons of profits since they're TM company), I personally puzzled over their new changes. As mentioned in all previous post, Digi came up as a mobile service provider with very very low advantages compared to the rest, and yet they promise their customers over unlimited calls between principal and supplementary. Most importantly, they kept their promises.
yiivei
post Nov 12 2008, 04:18 PM

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hey guys,

asking whether any1 try tt transfer to Postpaid? wat will happen ar?

haha~ im thinking will it included in our bills, so we get cheaper TT and ended up paying less.. seem unlogical thou!!
SUSMNet
post Nov 12 2008, 04:31 PM

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What is the rate for digi prepaid to call other telcos?
For example
Digi ---> celcom
Digi ----> Maxis
Does the location count?
Such as
Digi ( KL ) --> celcom ( sabah ) same price with Digi ( KL ) --> Celcom ( KL ) ?
llmcso
post Nov 12 2008, 04:31 PM

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QUOTE(yiivei @ Nov 12 2008, 04:18 PM)
hey guys,

asking whether any1 try tt transfer to Postpaid? wat will happen ar?

haha~ im thinking will it included in our bills, so we get cheaper TT and ended up paying less.. seem unlogical thou!!
*
i dont think u can do that...i will still appear in your monthly bill ,but under extra bundle which it wont be include in your commitment fee


Added on November 12, 2008, 4:34 pm
QUOTE(MNet @ Nov 12 2008, 04:31 PM)
What is the rate for digi prepaid to call other telcos?
For example
Digi ---> celcom
Digi ----> Maxis
Does the location count?
Such as
Digi ( KL ) --> celcom ( sabah ) same price with Digi ( KL ) --> Celcom ( KL ) ?
*
there is no such thing as outstation call for DiGi plan

call to anywhere in malysia is 36sen/min to any networks (30sec blocks)


This post has been edited by llmcso: Nov 12 2008, 04:34 PM
davidlow7
post Nov 12 2008, 04:40 PM

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QUOTE(llmcso @ Nov 12 2008, 04:31 PM)
call to anywhere in malysia is 36sen/min to any networks (30sec blocks)
*
There is still such thing.
Please do not forget there might be some users who still on very very old ancient plan - DiGi Prepaid Plus.

You might not know the person is the minority who still using it.
llmcso
post Nov 12 2008, 04:46 PM

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QUOTE(davidlow7 @ Nov 12 2008, 04:40 PM)
There is still such thing.
Please do not forget there might be some users who still on very very old ancient plan - DiGi Prepaid Plus.

You might not know the person is the minority who still using it.
*
i think he wanted to know about the latest plan right?? wink.gif
davidlow7
post Nov 12 2008, 05:24 PM

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QUOTE(llmcso @ Nov 12 2008, 04:46 PM)
i think he wanted to know about the latest plan right?? wink.gif
*
It could be but advisable not to assume.
This is infact will lead to confusion.

Imagine if you are a DiGi Prepaid Plus user and call to customer service. The consultant ASSUMES and at last given you wrong informations, what would that be?

Well, just to clarify things out, no offence bro. Cheers

smile.gif
Daniel89
post Nov 12 2008, 08:12 PM

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QUOTE(yiivei @ Nov 12 2008, 10:20 AM)
if u r going for digi postpaid, do consider bout the statement date.. its either 8, 16 or 21...
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Hm what the statement date about eh ? I mean those 8,16 or 21 noob here xD
TSfruitie
post Nov 12 2008, 08:13 PM

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QUOTE(Daniel89 @ Nov 12 2008, 08:12 PM)
Hm what the statement date about eh ? I mean those 8,16 or 21 noob here xD
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Your billing date. You can choose to be on every month's 8th, 16th or 21st. smile.gif
Mine is 8th. smile.gif
Daniel89
post Nov 12 2008, 09:19 PM

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QUOTE(fruitie @ Nov 12 2008, 08:13 PM)
Your billing date. You can choose to be on every month's 8th, 16th or 21st. smile.gif
Mine is 8th. smile.gif
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I see which mean every month of 8th I need to pay right ? smile.gif ! I see that one I think will think about it later on smile.gif ! Now I just need to cancel my Maxis and go to Digi biggrin.gif
llmcso
post Nov 12 2008, 09:20 PM

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QUOTE(Daniel89 @ Nov 12 2008, 09:19 PM)
I see which mean every month of 8th I need to pay right ? smile.gif ! I see that one I think will think about it later on smile.gif ! Now I just need to cancel my Maxis and go to Digi  biggrin.gif
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not the day u need to pay, but the day they issue out your bill. mean, the beginning of your new bill will be on the 9th


Daniel89
post Nov 12 2008, 10:08 PM

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QUOTE(llmcso @ Nov 12 2008, 09:20 PM)
not the day u need to pay, but the day they issue out your bill. mean, the beginning of your new bill will be on the 9th
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I see haha now I get it lol
shinjite
post Nov 13 2008, 12:58 AM

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QUOTE(yiivei @ Nov 11 2008, 08:06 AM)
its call "Super Life Long". can activate by dialing "*128*4*3#".

anyways, click here for further info.

*
Add on, for existing prepaid users, you have to choose either 1 of the 3 new plans from DiGi Prepaid I LIKE then only you are able to activate the Super Long Life
davidlow7
post Nov 13 2008, 09:46 AM

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QUOTE(llmcso @ Nov 12 2008, 09:20 PM)
not the day u need to pay, but the day they issue out your bill. mean, the beginning of your new bill will be on the 9th
*
QUOTE(Daniel89 @ Nov 12 2008, 10:08 PM)
I see haha now I get it lol
*
Yes
Then you will be given 1 month period from the day the bill starts to clear your payment else it will be considered as overdue. But they would not bar your line immediately. Normally they will give another 2 weeks grace period for you to clear your bill.
yiivei
post Nov 13 2008, 09:50 AM

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bout the caller tunes rite? any1 activate it? will it be charge onto our commitment fee or xtra charges incur on our bill?
llmcso
post Nov 13 2008, 10:02 AM

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(9:53:56 am) -: hi there. i just want to confirm on something, is the Caller Ringtone monthly fee included in the DiGi postpaid commitment fee?
(9:54:29 am) DiGi CS: Yes it is. Caller Tunes monthly fees is included in the commitment fees.
(9:55:38 am) -: so the commitment fee can offset rm3/month for caller ringtone ? right?
(9:55:55 am) -: how about Data usage like GPRS or EDGE?
(9:56:21 am) DiGi CS: Yes correct. Same goes to Data usage such as GPRS and EDGE. It is included in the commitment fees as well.
(9:56:57 am) -: how about the unlimited data plan which is rm66/month?
(9:58:00 am) DiGi CS: No it is not.
(9:58:11 am) -: icic...

that is what i got from D'Chat biggrin.gif
davidlow7
post Nov 13 2008, 10:23 AM

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QUOTE(llmcso @ Nov 13 2008, 10:02 AM)
(9:53:56 am)  -:  hi there. i just want to confirm on something, is the Caller Ringtone monthly fee included in the DiGi postpaid commitment fee?
  (9:54:29 am)  DiGi CS:  Yes it is. Caller Tunes monthly fees is included in the commitment fees.
  (9:55:38 am)  -:  so the commitment fee can offset rm3/month for caller ringtone ? right?
  (9:55:55 am)  -:  how about Data usage like GPRS or EDGE?
  (9:56:21 am)  DiGi CS:  Yes correct. Same goes to Data usage such as GPRS and EDGE. It is included in the commitment fees as well.
  (9:56:57 am)  -:  how about the unlimited data plan which is rm66/month?
  (9:58:00 am)  DiGi CS:  No it is not.
  (9:58:11 am)  -:  icic...

that is what i got from D'Chat  biggrin.gif
*
That's great.

I wonder if some consultant advised me wrongly but here are the proof obtain by llmcso. I think that will help alot if any user being charged for that.
llmcso
post Nov 13 2008, 10:29 AM

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QUOTE(davidlow7 @ Nov 13 2008, 10:23 AM)
That's great.

I wonder if some consultant advised me wrongly but here are the proof obtain by llmcso. I think that will help alot if any user being charged for that.
*
i got her name as well, anything provided by her are wrong, at least got something to refer to haha
HughieRmX
post Nov 13 2008, 10:36 AM

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Guys, I'm currently using the DiGI 150 plan .. yesterday I was using my cellphone to surf the NET. .. how they charge me for using that service ? unsure.gif
Is it FREE for postpaid users or ? ...
yiivei
post Nov 13 2008, 11:24 AM

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QUOTE(llmcso @ Nov 13 2008, 10:02 AM)
(9:53:56 am)  -:  hi there. i just want to confirm on something, is the Caller Ringtone monthly fee included in the DiGi postpaid commitment fee?
  (9:54:29 am)  DiGi CS:  Yes it is. Caller Tunes monthly fees is included in the commitment fees.
  (9:55:38 am)  -:  so the commitment fee can offset rm3/month for caller ringtone ? right?
  (9:55:55 am)  -:  how about Data usage like GPRS or EDGE?
  (9:56:21 am)  DiGi CS:  Yes correct. Same goes to Data usage such as GPRS and EDGE. It is included in the commitment fees as well.
  (9:56:57 am)  -:  how about the unlimited data plan which is rm66/month?
  (9:58:00 am)  DiGi CS:  No it is not.
  (9:58:11 am)  -:  icic...

that is what i got from D'Chat  biggrin.gif
*
thanks llmcso. i juz spend <RM3 of my commitment fee(billing date on 21st).. lol.. gonna make use of it for caller tunes..

so, can i conclude that, the commitment fee included everything like sms/mms/calls/GRPS/EDGE/Caller tunes?



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