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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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llmcso
post Nov 13 2008, 11:43 AM

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QUOTE(HughieRmX @ Nov 13 2008, 10:36 AM)
Guys, I'm currently using the DiGI 150 plan .. yesterday I was using my cellphone to surf the NET. .. how they charge me for using that service ? unsure.gif
Is it FREE for postpaid users or ? ...
*
no is not free. it will turn out to be expensive if u didnt subscribe to unlimited data plan. but hte maximum cap is rm149, afte usage above rm149 in a month will be free
davidlow7
post Nov 13 2008, 12:03 PM

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QUOTE(HughieRmX @ Nov 13 2008, 10:36 AM)
Guys, I'm currently using the DiGI 150 plan .. yesterday I was using my cellphone to surf the NET. .. how they charge me for using that service ? unsure.gif
Is it FREE for postpaid users or ? ...
*
they charge 10kb = 10cents

it is very expensive if you don't subscribe to Unlimited Plan but thanks to the RM149 cap, if not it would be crazy.
shinjite
post Nov 13 2008, 12:16 PM

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QUOTE(HughieRmX @ Nov 13 2008, 10:36 AM)
Guys, I'm currently using the DiGI 150 plan .. yesterday I was using my cellphone to surf the NET. .. how they charge me for using that service ? unsure.gif
Is it FREE for postpaid users or ? ...
*
It will be charged under ur usage. By default it is running under DiGi Pay As You Use Plan. Max charge will be RM149. If you use a lot, subscribe to the unlimited plan of RM66

HughieRmX
post Nov 13 2008, 12:20 PM

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QUOTE(llmcso @ Nov 13 2008, 11:43 AM)
no is not free. it will turn out to be expensive if u didnt subscribe to unlimited data plan. but hte maximum cap is rm149, afte usage above rm149 in a month will be free
*
QUOTE(davidlow7 @ Nov 13 2008, 12:03 PM)
they charge 10kb = 10cents

it is very expensive if you don't subscribe to Unlimited Plan but thanks to the RM149 cap, if not it would be crazy.
*
QUOTE(shinjite @ Nov 13 2008, 12:16 PM)
It will be charged under ur usage. By default it is running under DiGi Pay As You Use Plan. Max charge will be RM149. If you use a lot, subscribe to the unlimited plan of RM66
*
Greetings.
Thanks for the prompt reply guys. Really appreciate that ... Sigh .. buts its kinda late edi. Since I spent around RM60 for the usage already just for less than an hour usage. sweat.gif
Thanks for the opinion. I will be looking forward for any promotion for the DATA plan bundle together with some gadgets .. hmm.gif
davidlow7
post Nov 13 2008, 12:27 PM

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QUOTE(llmcso @ Nov 13 2008, 10:29 AM)
i got her name as well, anything provided by her are wrong, at least got something to refer to haha
*
DiGi D'Chat consultant only have a few people.

Lai Phik Kee can be considered the longest D'Chat consultant there.

HughieRmX
post Nov 13 2008, 12:28 PM

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QUOTE(davidlow7 @ Nov 13 2008, 12:27 PM)
DiGi D'Chat consultant only have a few people.

Lai Phik Kee can be considered the longest D'Chat consultant there.
*
Yea .. I was chatting with him/her just now. Service is quite good .. smile.gif
davidlow7
post Nov 13 2008, 12:30 PM

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QUOTE(HughieRmX @ Nov 13 2008, 12:20 PM)
Greetings.
Thanks for the prompt reply guys. Really appreciate that ... Sigh .. buts its kinda late edi. Since I spent around RM60 for the usage already just for less than an hour usage. sweat.gif
Thanks for the opinion. I will be looking forward for any promotion for the DATA plan bundle together with some gadgets .. hmm.gif
*
I guess you are lucky already

I worked for SingTel previously and their Broadband on Mobile plan was like our current UMTS/HSDPA type. I encountered a few user who got their bill shot up to SGD$6k, SGD$10k and I heard 1 guy got SGD$32K

This is what we call scary. Since this is a SingTel thing, will be off topic if I talk it here. If any person who likes to know further can also ask. Provided if you all considered this as under the same "Telecommunication Roof"
HughieRmX
post Nov 13 2008, 12:35 PM

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QUOTE(davidlow7 @ Nov 13 2008, 12:30 PM)
I guess you are lucky already

I worked for SingTel previously and their Broadband on Mobile plan was like our current UMTS/HSDPA type. I encountered a few user who got their bill shot up to SGD$6k, SGD$10k and I heard 1 guy got SGD$32K

This is what we call scary. Since this is a SingTel thing, will be off topic if I talk it here. If any person who likes to know further can also ask. Provided if you all considered this as under the same "Telecommunication Roof"
*
Aikz .. really that costly ? sweat.gif
Then I really consider lucky already .. I was using the service while checking my balance from time to time .. but the system didn't really update also. Kinda slow .. that's why I stop using it already after that.
But I believe their service will be much more better than us over here .. so far the DiGi DATA service I'm using quite ok .. but abit slow when loading LYN.
yiivei
post Nov 13 2008, 01:21 PM

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i got to know that not only montly caller tunes charges, but caller ringtones can be offset against postpaid monthly commitment fees.. this is wat i got from D'chat juz now..

im not sure how credible is this info given.. as i cant seem to trace it throu the website.. will confirm myself after i got my statemetn on 21st..

This post has been edited by yiivei: Nov 13 2008, 01:22 PM
davidlow7
post Nov 13 2008, 01:31 PM

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QUOTE(HughieRmX @ Nov 13 2008, 12:35 PM)
Aikz .. really that costly ? sweat.gif
*
Yeah cause user subscribe to the 3.6mbps plan.

During that time their download is only 10GB per month download available. After exceed 10GB usage is chargeable at each kb.. (I forgot the rate at that time already.)
The user actually missed out on something.

Do you guys remember whenever you guys subcribe something, first month bill is normally pro-rated? i.e Your Bill cycle date is 21st but you subscribe the service on 18th in the same month. So they don't charge you FULL bill HOWEVER at the same time the USAGE is also PRO-Rated. So the user did not realise this and whack the service in 3 days time download movie, drama. Just imagine how much extra gigabytes he has exceeded and sum up to the charge is horrible. User really cried like hell.


Added on November 13, 2008, 1:40 pm
QUOTE(yiivei @ Nov 13 2008, 01:21 PM)
i got to know that not only montly caller tunes charges, but caller ringtones can be offset against postpaid monthly commitment fees.. this is wat i got from D'chat juz now..

im not sure how credible is this info given.. as i cant seem to trace it throu the website.. will confirm myself after i got my statemetn on 21st..
*
Other than websites, the most reliable source should come from the Consultant itself from D'Chat. 016-2211800, DiGi Centre (not dealer).

They are the one that TRULY and FULLY represent DiGi. They are specially trained in DiGi to provide this service to the subscribers.

So you should always seek the answer from them. However, human errors are inevitable. Sometimes they might give you wrong informations though it is rare. Should they given you wrong info and led to any extra charges incurred to you.

Always free to complain and I am very sure they will definitely waive off upon investigation done and completed. They can trace all the calls and the chat details. So never be afraid but please always ask for consultant's name, this helps alot and this is what I always do whenever I want to check some info regardless with DiGi or other services. I don't trust dealer/salesman.

This post has been edited by davidlow7: Nov 13 2008, 01:40 PM
yiivei
post Nov 13 2008, 02:06 PM

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QUOTE(davidlow7 @ Nov 13 2008, 01:31 PM)
Yeah cause user subscribe to the 3.6mbps plan.

During that time their download is only 10GB per month download available. After exceed 10GB usage is chargeable at each kb.. (I forgot the rate at that time already.)
The user actually missed out on something.

Do you guys remember whenever you guys subcribe something, first month bill is normally pro-rated? i.e Your Bill cycle date is 21st but you subscribe the service on 18th in the same month. So they don't charge you FULL bill HOWEVER at the same time the USAGE is also PRO-Rated. So the user did not realise this and whack the service in 3 days time download movie, drama. Just imagine how much extra gigabytes he has exceeded and sum up to the charge is horrible. User really cried like hell.


Added on November 13, 2008, 1:40 pm
Other than websites, the most reliable source should come from the Consultant itself from D'Chat. 016-2211800, DiGi Centre (not dealer).

They are the one that TRULY and FULLY represent DiGi. They are specially trained in DiGi to provide this service to the subscribers.

So you should always seek the answer from them. However, human errors are inevitable. Sometimes they might give you wrong informations though it is rare. Should they given you wrong info and led to any extra charges incurred to you.

Always free to complain and I am very sure they will definitely waive off upon investigation done and completed. They can trace all the calls and the chat details. So never be afraid but please always ask for consultant's name, this helps alot and this is what I always do whenever I want to check some info regardless with DiGi or other services. I don't trust dealer/salesman.
*
ya. i got the info. from D'chat itself. however, like u mention, human error is inevitable.. so, i will only confirm 100% when i check wit my statement..


Added on November 13, 2008, 5:36 pm
normally when i was on call rite, another person still can call me.. has my setting change or? is it bcoz of the voice mail?

This post has been edited by yiivei: Nov 13 2008, 05:36 PM
Daniel89
post Nov 13 2008, 07:59 PM

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Hey guys if postpaid what it would be charge except the amount of usage ? It have other charge as well right ?

This post has been edited by Daniel89: Nov 13 2008, 08:00 PM
shinjite
post Nov 13 2008, 08:13 PM

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1st bill you will get RM10 stamp duty
The other 1 would be a 5% tax
Daniel89
post Nov 13 2008, 11:00 PM

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QUOTE(shinjite @ Nov 13 2008, 08:13 PM)
1st bill you will get RM10 stamp duty
The other 1 would be a 5% tax
*
I see after the second month it will be the 5% tax and then continuos with it right ?
llmcso
post Nov 13 2008, 11:14 PM

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QUOTE(Daniel89 @ Nov 13 2008, 11:00 PM)
I see after the second month it will be the 5% tax and then continuos with it right ?
*
ya u are right
Daniel89
post Nov 13 2008, 11:15 PM

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QUOTE(llmcso @ Nov 13 2008, 11:14 PM)
ya u are right
*
Ok 5% tax then amount of usage wow not bad eh i think ? biggrin.gif the 5% tax is RM10++ hm ?? o.o
yiivei
post Nov 14 2008, 08:18 AM

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QUOTE(shinjite @ Nov 13 2008, 08:13 PM)
1st bill you will get RM10 stamp duty
The other 1 would be a 5% tax
*
my main n supp is under 1 statement. will it impose juz a single RM10 stamp duty or RM20 for both line?
HughieRmX
post Nov 14 2008, 10:26 AM

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Greetings.
Anyone here are subscribed to the new DiGi I Love Phone plan ? ... unsure.gif
llmcso
post Nov 14 2008, 10:41 AM

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QUOTE(HughieRmX @ Nov 14 2008, 10:26 AM)
Greetings.
Anyone here are subscribed to the new DiGi I Love Phone plan ? ... unsure.gif
*
im not on that plan, but i maybe help up on your question
HughieRmX
post Nov 14 2008, 10:53 AM

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QUOTE(llmcso @ Nov 14 2008, 10:41 AM)
im not on that plan, but i maybe help up on your question
*
Hmm .. glad to hear that. Here is one of my example situation :-
Currently I'm interested with the HTC Diamond Phone plan package .... how does it work ? .. Is it my installment scheme period last for 24 months for that particular phone ? Currently I'm using the DiGi 150. smile.gif

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