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Travel Vacation clubs Feedbacks & experiences

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ronlam
post Oct 2 2013, 05:25 PM

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I have been member of Swiss Garden Vacation Club for 11 years.

The service is good.

However, as I am setting up a new business thus requiring urgent funds, I need to sell my membership.

If interested, please email your name and contact to ronaldlsh@yahoo.com


Fantastic Deal! Grab it now!

Stay in Quality Resorts Worldwide!
Including Australia, China, Spain, UK and many other countries.

Price : RM 14,600
(Discount of 50% compared to selling price of RM30,000)

Club Type : Platinum Odd Timeshare membership
Balance Years : 19
Package includes: 14 nights entitlement every alternative year for 19 years, valid until year 2032

SGIVC member can also participate in RCI Vacation Exchange Program.

Please visit SGIVC website
(http://www.sgivacationclub.com/v3member/default.php) for more details on the local & overseas hotel & resorts listing,
other benefits & the product details & package latest information.

Membership transfer fee is to be paid by buyer.

Interested buyers please email me at ronaldlsh@yahoo.com.

Price: RM 14,600

If interested, please email to ronaldlsh@yahoo.com
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Lumsei
post Oct 24 2013, 02:26 AM

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I Spend 30k ++ for the ICONIC VACATION CLUB member! But very disappointed with the customer service! Reservation call....no pick up, email......no reply, book a trip like begging they allow for stay in!

All totally different with what they sweet talk before!!!!
Pls do join iconic vacation club !! It totally fraud!!!!!!!!!

sammm33
post Oct 31 2013, 10:19 PM

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hi guys, anyone know anything bout this particular travel club ?

http://www.wvbumblebee.com/

my friend joined this club, but i suspect she was conned.

cant find anything bout it via google ....
sammm33
post Nov 2 2013, 01:39 PM

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QUOTE(manapergi @ Nov 2 2013, 03:28 AM)
2late d. rip to her$
*
GG. rip then.....
ricstc
post Dec 1 2013, 12:15 AM

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Joined: Apr 2010
From: Selangor
QUOTE(Lumsei @ Oct 24 2013, 02:26 AM)

I Spend 30k ++ for the ICONIC VACATION CLUB member! But very disappointed with the customer service! Reservation call....no pick up, email......no reply, book a trip like begging they allow for stay in!

All totally different with what they sweet talk before!!!!
Pls do join iconic vacation club !! It totally fraud!!!!!!!!!
*
Just less than 5 hours ago, paid 30% of RM28000 to join the Gold membership of Iconic Vacation Club for Sepang Gold Coast. user posted image


Now I read your comment and wonder...

babysuhaniz and Lumsei, what is the process of cancelling the membership?

But don't you think that the club facilities at their resort and beach is worth it?

I go to the Sepang Gold Coast public beach almost every week to lay on the dirty sand, don't you think that their private beach sand and member facilities is worth joining as member?

This post has been edited by ricstc: Dec 1 2013, 12:16 AM
xiuxiu
post Feb 18 2014, 11:30 AM

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QUOTE(Lumsei @ Oct 24 2013, 02:26 AM)
I Spend 30k ++ for the ICONIC VACATION CLUB member! But very disappointed with the customer service! Reservation call....no pick up, email......no reply, book a trip like begging they allow for stay in!

All totally different with what they sweet talk before!!!!
Pls do join iconic vacation club !! It totally fraud!!!!!!!!!
*
Totally agreed! ICONIC VACATION CLUB IS TOTALLY UNPROFESSIONAL!
DO NOT EVEN GO FOR THE SALES PRESENTATION!


Luckily I didn't sign up for the membership. Want to try their free room first but this is what happened to me.

Sepang Gold Coast Golden Palm Resort / Iconic Vacation Club – cheated of “free room”.

First they called me to attend a 1 hour presentation, which they promised that after listening to this, they will give me a “free room” at the Sepang Gold Coast Golden Palm Resort.

After that, when i called up the Golden Palm Resort for booking, they told me (almost automatically), that there is no room availability for all the next 6 months (which “happens” to be the entire validity period of my “free room” voucher. ) Even though I called up 2 weeks after the time I got the voucher (it was definitely not a last minute booking since validity is 6 months!).

So my voucher will simply be forfeited, and I’m cheated of my “free room” just like that.
I wrote in to complain, but all they replied (in another almost automatic email) is : “You have signed the Terms & Conditions, we have your signature!” The condition says that “This voucher does not guarantee a room, is subject to availability and on a first come first serve basis.”

But they force me to agree to their T&C and sign it, AFTER I have spent the 1 hour listening to the presentation. Which leaves me no choice but to sign it, if not they will not issue the voucher at all. The sales person who sweet talk me to attend the presentation didn't say "your free room is not guaranteed.. she said YOU WILL BE GIVEN A FREE ROOM after attending the talk."

Don't you think that what this company Iconic Vacation Club is doing is a cheat and scam? I mean they lure tonnes of people to attend their sales talk by promising “free room” for their luxurious beach resort, but they simply DO NOT HAVE THE CAPACITY to give you that free room.

And now I found out they treat the PAYING MEMBERS with the same unprofessional attitude. Their rooms are all subject to availability. Do not even think you can get your bookings at the dates and hotels you want despite booking months in advance. They can reject you based on their terms and condition which says "Your booking is not guaranteed, subject to availability." This applies to paying member as well.

DO NOT ATTEND THEIR SALES PRESENTATION AT ALL!

youngman28
post Feb 20 2014, 03:17 PM

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QUOTE(xiuxiu @ Feb 18 2014, 12:30 PM)
Totally agreed! ICONIC VACATION CLUB IS TOTALLY UNPROFESSIONAL!
DO NOT EVEN GO FOR THE SALES PRESENTATION!


Luckily I didn't sign up for the membership. Want to try their free room first but this is what happened to me.

Sepang Gold Coast Golden Palm Resort / Iconic Vacation Club – cheated of “free room”.

DO NOT ATTEND THEIR SALES PRESENTATION AT ALL!

*
U should write this big font complaint letter to
Sepang Gold Coast Golden Palm Resort / Iconic Vacation Club
As a forumer /reader of Lyn , u should respect us by not posting
such a "big font angrybird" letter. It irratating ours eye-sight and
waste of broadband.


This post has been edited by youngman28: Feb 20 2014, 05:44 PM
swc1983
post Feb 22 2014, 12:48 PM

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QUOTE(xiuxiu @ Feb 18 2014, 11:30 AM)
Totally agreed! ICONIC VACATION CLUB IS TOTALLY UNPROFESSIONAL!
DO NOT EVEN GO FOR THE SALES PRESENTATION!


Luckily I didn't sign up for the membership. Want to try their free room first but this is what happened to me.

Sepang Gold Coast Golden Palm Resort / Iconic Vacation Club – cheated of “free room”.

First they called me to attend a 1 hour presentation, which they promised that after listening to this, they will give me a “free room” at the Sepang Gold Coast Golden Palm Resort. 

After that, when i called up the Golden Palm Resort for booking, they told me (almost automatically), that there is no room availability for all the next 6 months (which “happens” to be the entire validity period of my “free room” voucher. ) Even though I called up 2 weeks after the time I got the voucher (it was definitely not a last minute booking since validity is 6 months!).

So my voucher will simply be forfeited, and I’m cheated of my “free room” just like that. 
I wrote in to complain, but all they replied (in another almost automatic email) is :  “You have signed the Terms & Conditions, we have your signature!” The condition says that “This voucher does not guarantee a room, is subject to availability and on a first come first serve basis.”

But they force me to agree to their T&C and sign it, AFTER I have spent the 1 hour listening to the presentation. Which leaves me no choice but to sign it, if not they will not issue the voucher at all. The sales person who sweet talk me to attend the presentation didn't say "your free room is not guaranteed.. she said YOU WILL BE GIVEN A FREE ROOM after attending the talk."

Don't you think that what this company Iconic Vacation Club is doing is a cheat and scam? I mean they lure tonnes of people to attend their sales talk by promising “free room” for their luxurious beach resort, but they simply DO NOT HAVE THE CAPACITY to give you that free room.

And now I found out they treat the PAYING MEMBERS with the same unprofessional attitude. Their rooms are all subject to availability. Do not even think you can get your bookings at the dates and hotels you want despite booking months in advance. They can reject you based on their terms and condition  which says "Your booking is not guaranteed, subject to availability." This applies to paying member as well.

DO NOT ATTEND THEIR SALES PRESENTATION AT ALL!

*
2 month ago i booking for April, what they replied is April Fully book, then i ask for March, also fully book......cheap ;(
swc1983
post Feb 22 2014, 12:50 PM

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QUOTE(ricstc @ Dec 1 2013, 12:15 AM)
Just less than 5 hours ago, paid 30% of RM28000 to join the Gold membership of Iconic Vacation Club for Sepang Gold Coast. user posted image
Now I read your comment and wonder...

babysuhaniz and Lumsei, what is the process of cancelling the membership?

But don't you think that the club facilities at their resort and beach is worth it?

I go to the Sepang Gold Coast public beach almost every week to lay on the dirty sand, don't you think that their private beach sand and member facilities is worth joining as member?
*
how's your member benefit? worth it? brows.gif
ricstc
post Feb 22 2014, 06:37 PM

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From: Selangor
QUOTE(swc1983 @ Feb 22 2014, 12:50 PM)
how's your member benefit? worth it?   brows.gif
*
xiuxiu

After attending the supposedly 1 hour but which lasted 2 1/2 hours with the promise of the free accomodation voucher, I ended up buying the Rm28000 ivc membership and guess what?

Even as a RM28000 paying member for which immediately I was charged RM8000 on my credit card IN ADDITION to having to pay RM380 per month for SERVICING, I AM S T I L L given the NO ROOMS excuse until end of 2014 (which means I forfeit buta buta some days of this 2014 accomodation priivilege)

So you all read this post and other posts, you tell me, are we not already stupidly S C A M M E D by Iconic Vacation Club? These are hard earned money and we are sweet talked into signing and basically scammed. Daylight robbery and I am stucked with it.

Those lucky enough to read this post and other post complaining IVC, you are the lucky ones.

STAY AWAY and PLEASE SPREAD THE WORD about IVC Sepang Gold Coast scam on all your social media. The more people are aware, the more people stay away and hopefully the bad word gets to their management and someone will do something to stop this VACATION SCAM.

This post has been edited by ricstc: Feb 22 2014, 06:38 PM
mnhafiz
post Mar 16 2014, 09:34 PM

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can we report this authority like KPDN or Tribunal Pengguna. It's not fair just wasting people time like that.
dylan.chua87
post Apr 23 2014, 04:13 PM

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Anyone managed to get the voucher?

I just got a call from Gold Coast about this.
luvKiWi
post Apr 25 2014, 06:50 PM

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Same experience here, went in April and wanted to book for a room in May and they reverted and mentioned that it is fully booed till October (*so happen falls within the validity of six months*, not fully booked till september or november but October!! exactly six months validity from the date we get our voucher!!), such a coincidence huh !!

IS there anyway we can complain about this as this is a waste of time and they are not fulfilling what they have promised the attendees.

This is intolerable!!
viennafoong
post Apr 30 2014, 09:44 PM

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I would like to book sunway resort suit from 01/11/2014 (55 points) + 02/11/2014 (34 points), total point is 89 points.

Anyone wish to sell his point?

Please PM me. Thanks.
babysuhaniz
post May 10 2014, 02:16 PM

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QUOTE(luvKiWi @ Apr 25 2014, 06:50 PM)
Same experience here, went in April and wanted to book for a room in May and they reverted and mentioned that it is fully booed till October (*so happen falls within the validity of six months*, not fully booked till september or november but October!! exactly six months validity from the date we get our voucher!!), such a coincidence huh !!

IS there anyway we can complain about this as this is a waste of time and they are not fulfilling what they have promised the attendees.

This is intolerable!!
*
if not mistaken 60% ownership of sepang goldcoast owned by Royal family of selangor. This is based on explanation by the sales rep from IVC during timeshare session smile.gif


elice
post May 14 2014, 03:57 PM

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TOTALLY AGREE!!!

This ICONIC VACATION CLUB is scam and liar!! My friend told me his case too!

Their sales/customer services is terrible! When they ask you to get the voucher, they will talk a lot with good manner....BUT When i say, "is ok, i don't wan the voucher", direct cut off the phone! Damn sucks service! mad.gif




farisq
post May 17 2014, 09:21 AM

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Same case with Palace Vacation. Wanted to book hotel in PD. Surprise surprise, we no longer have hotel in PD. Can't wait to cancel..... that is after I paid for 1 1/2 year fee.
wiwital
post May 20 2014, 10:01 PM

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My sister has joined Sunway Vacation Club for quite sometime. Every time when we try to book for expensive hotel from the provided list (eg.: Sunway Resort Hotel & Spa (Main Tower) ).. they will always told us it is fully booked. I have tried to book it for 5 years in a row.. 0 success rate... =.=
Anyway, so far their response still ok. They will get back to us within a week for our request. Just unable to stay in "HIGH CLASS" hotel.. lol
shahruls
post Jul 9 2014, 09:41 AM

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I just cancel my membership. Luckily still in cooling off period, so I can get all refund. After call and send email with cancellation letter. I follow up untill 4 times, they said person in charge not around, mc, take leave and so on . So my 4th call, I just tell them, If no person in charge call me before 12pm tomorrow I will ask Tribunal Pengguna follow up this case for me. Then immediately i got call 11am next day :-) . She send me details & letter to terminate membership. Hopefully I can get my refund without any delay.
duofor
post Jul 20 2014, 01:28 PM

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QUOTE(shahruls @ Jul 9 2014, 09:41 AM)
I just cancel my membership. Luckily still in cooling off period, so I can get all refund. After call and send email with cancellation letter. I follow up untill 4 times, they said person in charge not around, mc, take leave and so on . So my 4th call, I just tell them, If no person in charge call me before 12pm tomorrow I will ask Tribunal Pengguna follow up this case for me. Then immediately i got call 11am next day :-) . She send me details & letter to terminate membership. Hopefully I can get my refund without any delay.
*
Glad that you able to withdraw yourself out from this scam. Let us know whether you got your refund back.

I also went to a presentation recently. Actually I was already aware of the marketing scheme a lot of vacation club are using but I attended it since Midvalley was near to my appointment on that day and I was thinking to see what's in their sleeve. tongue.gif

The sales representative sweet talked me about my dream, i am really lucky to be the chosen one bla bla bla...
For 90 mins, she tried really hard to make me sign the membership. When i said i need to discuss with my partner and maybe get a free stay to see if the experience will worth it, she kept telling me "no obligation, but don't u think..." to make me surrender my credit card (hey, no obligation then why still keep talking)

Before she handed me the free vouchers, she tried one last time: "are you and your partner serious? If yes, why not leave a RM260 cash deposit here, refundable, so that I can reserve the discount membership price for you. You need to show your sincerity right if you are serious"

This made me very irritated as I know I would have trouble getting the cash back later so I rejected right away. Then she said "okie, I hope you really will come back then. Based on my experience those who said they will come back will never come back. Once I passed you this voucher, I cannot do anything anymore la..."

I only smiled and replied her "yea I know~i am also sales so... (I won't come back)"

Then just like all other people who tried to redeem the voucher, I got the reply as below:


Dear Sir/Madam,

Greetings from Iconic Vacation Club Bhd!

Received attached as well.

Refer to the email above, regret to inform you we are booked up for Travelers Palm Villa. Therefore, we are unable to advise the availability of Room (Traveler Palm Villa).

Meanwhile, your prefer date of check in (weekdays), we already put under waiting list and we will call if any booking cancellation (Non-guarantee).

Thank you & Sorry for inconvenience caused!

Warmest regards,

Mohd Aizuddin
Member Service Department



I replied them with my complaint and no more response since after. They are just scammers who utilize people's greed, playing the terms and conditions, and psycho people to sign up their so called membership. Spread the news to your friends so they won't waste their time over there. But should they still interest to give it a try, just make sure they keep the wallet tight.

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