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babysuhaniz
post Feb 17 2013, 11:44 AM

New Member
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Junior Member
4 posts

Joined: Dec 2011
yesterday i make a deposit payment for IVC (Iconic Vacation Club). This is for Golden Palm Tree Sepang Gold coast.

offer as below:
GOLD CARD
-membership for 20yrs
- RM26k (instalment for 60months)
- deposit 10%

**i already make payment thru credit card for RM1500. so still have balance RM1.1k

after read thru all the reviews, thinking of cancel my registration for this VC.
afraid later will dissapoint.

icon_question.gif
babysuhaniz
post Feb 17 2013, 11:18 PM

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Junior Member
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Joined: Dec 2011
Anybody heard@ already become member of IVC(iconic vacation cub)..
Kindly share your experience...
Any good feedback?

This post has been edited by babysuhaniz: Feb 17 2013, 11:21 PM
babysuhaniz
post May 18 2013, 06:24 PM

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Junior Member
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Joined: Dec 2011
QUOTE(wunan @ May 7 2013, 02:30 PM)
update: already submitted cancellation letter within 10 days of cooling period....they said it will be processed and i'll get my refund within 30 days.
*
we r in the same track.. but mine is for IVC~Iconic vacation Club.
- it is 30 working days.

but luckily customer service personnel is helpful.
my 30 working days going to be next week on the wesak day. so it might be delay another week. anyhow after 1week delay due to late submission from sepang branch to main hq at glenmarie.

ill update the progress.

babysuhaniz
post May 23 2013, 05:56 AM

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Junior Member
4 posts

Joined: Dec 2011
QUOTE(babysuhaniz @ May 18 2013, 06:24 PM)
we r in the same track.. but mine is for IVC~Iconic vacation Club.
- it is 30 working days.

but luckily customer service personnel is helpful.
my 30 working days going to be next week on the wesak day. so it might be delay another week. anyhow after 1week delay due to late submission from sepang branch to main hq at glenmarie.

ill update the progress.
*
my refund process successful.
i managed to get full refund, but they charged me rm45 for admin@processing fee.

but believe me it was a roller coaster ride.
babysuhaniz
post May 10 2014, 02:16 PM

New Member
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Junior Member
4 posts

Joined: Dec 2011
QUOTE(luvKiWi @ Apr 25 2014, 06:50 PM)
Same experience here, went in April and wanted to book for a room in May and they reverted and mentioned that it is fully booed till October (*so happen falls within the validity of six months*, not fully booked till september or november but October!! exactly six months validity from the date we get our voucher!!), such a coincidence huh !!

IS there anyway we can complain about this as this is a waste of time and they are not fulfilling what they have promised the attendees.

This is intolerable!!
*
if not mistaken 60% ownership of sepang goldcoast owned by Royal family of selangor. This is based on explanation by the sales rep from IVC during timeshare session smile.gif



 

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