I just cancel my membership. Luckily still in cooling off period, so I can get all refund. After call and send email with cancellation letter. I follow up untill 4 times, they said person in charge not around, mc, take leave and so on . So my 4th call, I just tell them, If no person in charge call me before 12pm tomorrow I will ask Tribunal Pengguna follow up this case for me. Then immediately i got call 11am next day :-) . She send me details & letter to terminate membership. Hopefully I can get my refund without any delay.

I just called bank yesterday and still don't have any update from golden palace vacation for refund process. When i call person in charge, they keep tell me she not around and will let her know and call me later for any update. From your respond and others, I will not go Iconic preview. For Golden palace vacation, at least i got rm50 petronas fuel voucher, boat ride for all family member and visit their medical room, hotel room.

Finally i got my refund after 2 month. For others ,please react & follow up your case. They tried to delay the process.

U should call them, they will guide u how to cancel.
U must send cancellation letter in cooling period. Better act fast