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 ~~~~ UOX ~~~~, Credit expired 1 day after 26th birthday

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roticanai92
post Oct 20 2008, 05:38 PM

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hi, anyone noe the international direct dial rate for SOX?
aRRrgghh
post Oct 20 2008, 05:56 PM

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AFAIK, the IDD charges is the same with normal Xpax.

For SOX user that reached 19 years old, most probably they will switch to UOX. However, as at now, both UOX/SOX is enjoying the same offering.


Added on October 20, 2008, 5:58 pmbro, u should go to their Service Centres. Calling the Careline is useless. They can't do verification as they need to verify ur IC (show to them ur physical IC).

QUOTE(chicaman @ Oct 19 2008, 12:54 AM)
dam then i should have visited their branch today... don wan to wait and let the person FOOL me
*
This post has been edited by aRRrgghh: Oct 20 2008, 05:58 PM
chicaman
post Oct 20 2008, 08:49 PM

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Hmm mine suppose to expired yesterday, though the expiry date shows that yesterday over already. but then i still can make calls....
epool86
post Oct 21 2008, 10:45 AM

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regarding on my comparison table (at the first page).. it still valid or there're some changes? if i not mistaken hotlink call rates has been change, can someone confirm it? so i can edit the tables.. and if there're any other changes please let me know.. i want the table is up to date.

note:
to topic author, no need to change the image.. it will be updated automatically when i update the image, since you're using a direct image link from my server.
TSgenesiskirov
post Oct 21 2008, 12:13 PM

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yes. note it
szaku89
post Oct 22 2008, 03:54 PM

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Does digi acknowledge the presence of Digi UOX? Or they do not dare to list the UOX's rates in their comparison table?

Digi's rates comparison table:
http://www.digi.com.my/whatshot/promotions/ilike/rate.do
llmcso
post Oct 22 2008, 04:02 PM

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QUOTE(szaku89 @ Oct 22 2008, 03:54 PM)
Does digi acknowledge the presence of Digi UOX? Or they do not dare to list the UOX's rates in their comparison table?

Digi's rates comparison table:
http://www.digi.com.my/whatshot/promotions/ilike/rate.do
*
UOX is a sub prepaid product from celcom prepaid!!

comparison should only consider between digi prepaid and celcom Xpac!!

well, u can said DiGi D' Campus vs UOX!!
szaku89
post Oct 22 2008, 08:12 PM

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Haha, very sry. I might be dreaming jz now.
roticanai92
post Oct 24 2008, 08:11 PM

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QUOTE(roticanai92 @ Oct 20 2008, 05:38 PM)
hi, anyone noe the international direct dial rate for SOX?
*
QUOTE(aRRrgghh @ Oct 20 2008, 05:56 PM)
AFAIK, the IDD charges is the same with normal Xpax.

For SOX user that reached 19 years old, most probably they will switch to UOX. However, as at now, both UOX/SOX is enjoying the same offering.


Added on October 20, 2008, 5:58 pmbro, u should go to their Service Centres. Calling the Careline is useless. They can't do verification as they need to verify ur IC (show to them ur physical IC).
*
then can tell me IDD singapore berapa?
sjz
post Oct 25 2008, 12:43 AM

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My UOX's validity period is like normal XPax.
(Using it for almost 1 month already)
Called Celcom Care line but they say is my sim card problem and ask me to change a new sim card for free.
But is there any solution other than changing sim card since my house is very far from Celcom's centre.
honkit
post Oct 25 2008, 12:50 AM

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i went to the branch today. they dint ask for my ic. they told me the credit will not expire, but still have to reload and have the 30 days call time if reload 30 bucks.

i still dont get it. what is the until 26 years old things for?! example, if i have reload 30 bucks now. i dont use, 2 years later. i am stil able to use and call without reloading. or,
i reload 30 bucks now. 30 days later im not able to call, but the credit still there until im 26?

anyone can show me their balance screen that the expiry is in a few years time?


here is mine


Attached thumbnail(s)
Attached Image
szaku89
post Oct 25 2008, 12:51 AM

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QUOTE(sjz @ Oct 25 2008, 12:43 AM)
My UOX's validity period is like normal XPax.
(Using it for almost 1 month already)
Called Celcom Care line but they say is my sim card problem and ask me to change a new sim card for free.
But is there any solution other than changing sim card since my house is very far from Celcom's centre.
*
I'm quite sure that they have not handed up ur registration form to the celcom HQ yet. They won't give you the 25-year-old validity if they don't have ur registration form. GOto celcom branch and register ur line, no other ways very sry.
sjz
post Oct 25 2008, 12:52 AM

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QUOTE(honkit @ Oct 25 2008, 12:50 AM)
i went to the branch today. they dint ask for my ic. they told me the credit will not expire, but still have to reload and have the 30 days call time if reload 30 bucks.

i still dont get it. what is the until 26 years old things for?! example, if i have reload 30 bucks now. i dont use, 2 years later. i am stil able to use and call without reloading. or,
i reload 30 bucks now. 30 days later im not able to call, but the credit still there until im 26?

anyone can show me their balance screen that the expiry is in a few years time?
here is mine
*
Mine is the same, until 31-Oct-2008 only.
They told me this is not normal and i must change the sim card.. smile.gif
How come they tell you it's normal?


Added on October 25, 2008, 12:53 am
QUOTE(szaku89 @ Oct 25 2008, 12:51 AM)
I'm quite sure that they have not handed up ur registration form to the celcom HQ yet. They won't give you the 25-year-old validity if they don't have ur registration form. GOto celcom branch and register ur line, no other ways very sry.
*
But my call rate and everything is UOX already, even my OCS and when i call their customer care, they recognize me as UOX user...
Just the validity period problematic.

This post has been edited by sjz: Oct 25 2008, 12:53 AM
szaku89
post Oct 25 2008, 12:57 AM

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QUOTE(sjz @ Oct 25 2008, 12:52 AM)
Mine is the same, until 31-Oct-2008 only.
They told me this is not normal and i must change the sim card.. smile.gif
How come they tell you it's normal?


Added on October 25, 2008, 12:53 am
But my call rate and everything is UOX already, even my OCS and when i call their customer care, they recognize me as UOX user...
Just the validity period problematic.
*
YOu know why I am that sure? I hv the same problem like you too last time. Ended up I have to goto celcom branch to register again. Straight away I got the long validity.
sjz
post Oct 25 2008, 01:00 AM

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QUOTE(szaku89 @ Oct 25 2008, 12:57 AM)
YOu know why I am that sure? I hv the same problem like you too last time. Ended up I have to goto celcom branch to register again. Straight away I got the long validity.
*
You go to their KL HQ? smile.gif
Because i go to their Penang Main Branch to get my UOX line so it shouldn't take so long like during the road show.
szaku89
post Oct 25 2008, 01:28 AM

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Are you sure celcom hv no branches in penang? CHeck this site for info.

http://xpax.com.my/uox/html/how_to_join.html
honkit
post Oct 25 2008, 10:40 AM

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QUOTE(sjz @ Oct 25 2008, 12:52 AM)
Mine is the same, until 31-Oct-2008 only.
They told me this is not normal and i must change the sim card.. smile.gif
How come they tell you it's normal?
I dunno! they look kinda dumb though. So what should i do now?
sjz
post Oct 25 2008, 12:01 PM

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QUOTE(szaku89 @ Oct 25 2008, 01:28 AM)
Are you sure celcom hv no branches in penang? CHeck this site for info.

http://xpax.com.my/uox/html/how_to_join.html
*
When did i say don't have branch in Penang? smile.gif
Just that very far with my house la.
I go to the main branch in Sunway City, Seberang Jaya. (Not authorized dealer)


Added on October 25, 2008, 12:02 pm
QUOTE(szaku89 @ Oct 25 2008, 01:28 AM)
Are you sure celcom hv no branches in penang? CHeck this site for info.

http://xpax.com.my/uox/html/how_to_join.html
*
Their rate is good but their cs not that good.
I called 2 times.
First time the person tell me verification is in progress, tell me to wait.
2nd time tell me i need to change a new sim card.... omg..
Maybe they are also part timer like Maxis do.

This post has been edited by sjz: Oct 25 2008, 12:03 PM
iamloco
post Oct 25 2008, 02:40 PM

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i'm having the same problem too. even worse, i'm not even recognized as UOX user.
epool86
post Oct 25 2008, 03:02 PM

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QUOTE(honkit @ Oct 25 2008, 12:50 AM)
i went to the branch today. they dint ask for my ic. they told me the credit will not expire, but still have to reload and have the 30 days call time if reload 30 bucks.

i still dont get it. what is the until 26 years old things for?! example, if i have reload 30 bucks now. i dont use, 2 years later. i am stil able to use and call without reloading. or,
i reload 30 bucks now. 30 days later im not able to call, but the credit still there until im 26?

anyone can show me their balance screen that the expiry is in a few years time?
here is mine
*
i can.. here is my screen shot.. icon_rolleyes.gif

user posted image

please dont miscall me, i know i have lot of fans here.. haha rclxm9.gif

This post has been edited by epool86: Oct 25 2008, 03:21 PM

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