i'm charged for these:..
Package Value-Prorate : RM6.80
Package Value : RM68
Total RM 84.80 ( including RM10 STAMP)
_____________________________________________________
hello, can anyone explain briefly what is the PRORATE charge for? according to the girl, i only have to pay RM68 monthly when i subscribe.. she didn't tell me anything about these charges..
the girl at the counter told me "You can use your Celcom Broadband within 4 hours"
I subscribe on 08/07/08(paid RM68 upfront) , but my billing starts on 18/07/08 , from 15/07/08-17/07/08 PRORATE = RM6.80 (WTF!!! do i have to pay this??)
hopefully, someone can answer my question. i really got no clue.. all of sudden, i have to pay RM 6.80 for nothing..
i started using on 09/07/08 , on 15/07/08 - i got capped to 64kbps because of heavy usage in the previous week, what i don't understand is why do they charge me RM6.80 prorate????
i've check the terms, it only says that customer shall be responsible for the ONE-TIME-STAMP charges. nothing about prorate is mentioned.
hopefully someone can enlighten me on this.
thank you.
This post has been edited by fillet: Aug 28 2008, 12:04 AM
Wireless Broadband Celcom Broadband Thread V3, Wireless Connection up to 3.6Mbps
Aug 27 2008, 11:40 PM
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