haha dude... mbb really so bad? which branch?
usually this happened to my co is rhb always out of service during nite time.
my poor bro even once the money stuck in the machine ard 3k and stuck half way. calling the center and they told my bro to let the money stuck there and will inform us next day evening. ended up my bro stayin OVERNIGHT with the machine

bank in around 4.30pm wednesday 19/8 usj21 petronas station

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Added on August 29, 2009, 2:01 amI am just wondering what is the chances i can get back my money.... T_T Poor stupid kiosk... except calling up to the branch or related department what other can i do? posible to ask them show me the cctv? posible to bring up to court case?

This post has been edited by ynnosc: Aug 29 2009, 02:01 AM

Haha really? Your brother must be hoping that at some point or at some time, the machine will operate back by itself.
Every CDM has one unique identity, just inform the bank and they will have the machine disable for investigation purposes.

How many days passed already? Have they done the investigation?

yeah they disable it. jst the pro money stuck half way. in the mid nite and called the centre and get the reply was sir, dont wry. we got cctv and yr money will be ssafe. be back to collect yr money next day 4pm. haha.. i know this is konon ridiculous. but always happened the same branch lol... tq anyway

this thread made me afraid to bank in money to buy ps3 games

Use online banking ma

lol, yeah online banking and if dun have mbb jst "waste" the transfer fee instead of facing this risk .

what is MBB...on9 bankin using cimbclicks but after two transaction been charged rm2.00 right?don't hv maybank acc but always bank in to maybank acc coz game seller mostly use maybank...

A question, does the Maybank Deposit Machine accept the new RM50?

yes, was deposit some new RM50 notes last week.
By now, all CDM should accept new RM50 note since it is officially in use and replacing old RM50 note.

BNM press release on new RM50 note

I'm one of the victim. On 15th September i went Uptown Damansara's Maybank to cash deposit into my own account. The machine took around 3 - 4 minutes to print out the receipt.
Unfortunately, i lost the receipt already..and after 1 day i check on my account only i realize the transaction is not updated into my account. Straight away called the customer service, that CS said will create a report for me,
ask me to wait 7 working days to process. After 7 working days, called back and check. They said they cannot find my transaction / record. Decided not to waste time with those stupid CS over phone. ( waited 5-10 mins to get connected ). Walk in to the bank itself, an officer ask me to fill in a form and sign. She said by Thursday will deposit my money back to my account. Check my account justnow, still the same, nothing!
Any advise of what other options left? Will walk in again in the morning to harass them..In fact, I will harass them every single day till they give me back my money.

beware of the fake 50 dollars notes, a lot of ppl kena d

ask the staff check the cctv the day u use ur cash deposit machine....maybe u can settle ur prob

escalation to the manager is the best way. ask for extreme fast respond as this has been ongoing for so long.

if you want to go to the extreme, ask for CCTV recording on the day you deposit the money, ask for all the transaction for that machine that you used.

well, i guess they will do all this even though u're not requesting, just that they're slow in responding since they have millions of transaction in a day. just make sure you escalate this as far as it goes.

I have heard many such incidents too and it all seem to happened with only one company > Maybank.

this is what I'm afraid of using maybank deposit machine. There is once

I was trying to deposit into my account but it takes longer than usual

to process it. And I thought that this time I'm gonna be doomed as the

the screen freezes, but thank god that the receipt is print out

Yeah i'll go find the officer later..thanks for the advise guys..hope can settle my prob ASAP. Next time i'll use M2U d..phobia of their stupid machine

Went to look for the manager last friday. She said they will deposit back in my account on the day itself before 8pm..but till today still don't have..

guess I'll have to go back again tomorrow..sigh..i just hope they will settle everything asap..damn tired of calling here n there, travelling here n there..

How much do you deposit?
Remember to keep your receipt next time for references purpose.

Deposit RM1k only..went to see the manager justnow..luckily she's quite helpful..help me call here n there to trace my record..finally..she got it done..but she said have to wait till tomorrow morning only will deposit into my account.

Hopefully this is the last time i have to go there for this case..* touchwood * well will sure keep my receipt properly next time or just use M2U for transfer...

Learnt my lesson the hard way..