Hey does anyone encounter the situation where when you are depositing your money halfway the machine fails and display "out of service" message? Just wondering what would be the consequences?
Maybank Deposit Machine
Maybank Deposit Machine
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May 29 2008, 07:10 AM, updated 15y ago
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#1
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
Hey does anyone encounter the situation where when you are depositing your money halfway the machine fails and display "out of service" message? Just wondering what would be the consequences?
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May 29 2008, 08:54 AM
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#2
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
Thanks for the replies.
Lol really need to touch wood |
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May 29 2008, 01:06 PM
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#3
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
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May 30 2008, 07:49 AM
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#4
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
Well I called Maybank in the afternoon yesterday and confirm with them that my money is stuck. They claim that the case is pending investigation and will return as soon as possible to me. I wonder how long will the investigation take?
Some of the posts mentioned half a day while some 3 working days. |
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Aug 25 2008, 02:51 PM
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#5
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
Jingle,
Did Maybank charge you RM15 to get your money back? In my case, they charge me. This post has been edited by Icehart: Aug 25 2008, 02:51 PM |
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Aug 27 2008, 04:45 PM
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#6
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
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Aug 29 2008, 08:43 PM
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#7
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
Well I don't really like Maybank's Cash Deposit Machine afterall. Prefer Public Bank's.
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Jun 19 2009, 10:44 PM
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#8
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(Redgrave_92 @ Jun 19 2009, 09:59 PM) Just relax and check your account balance everyday. Normally it will take the bank 2-3 business days to check and investigate your case. However, please post here if you encounter any "charges" from the bank to solve this issue for you. I got my balance deducted RM 15. |
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Jun 24 2009, 09:14 AM
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#9
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
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Jun 24 2009, 05:23 PM
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#10
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
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Aug 17 2009, 08:09 PM
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#11
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(rayfoo @ Aug 17 2009, 01:51 PM) this happen to me yesterday, sunday, banked in RM3000, machine counting counting then suddenly offline mode, this morning go bank fill up the form, just now lunch time bank called me said already banked into my account, this is for eon bank.. Did they banked in the full amount back to you? |
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Aug 28 2009, 06:52 PM
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#12
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(ynnosc @ Aug 27 2009, 12:51 PM) What you could probably do is to contact the relevant bank authorities and inform them about the incident. They will lodge a report with you and investigate the matter. All the best to you and hope you recover the amount you banked in. |
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Aug 28 2009, 10:06 PM
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#13
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
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Aug 29 2009, 12:52 PM
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#14
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(princess_autumn87 @ Aug 28 2009, 11:02 PM) haha dude... mbb really so bad? which branch? Haha really? Your brother must be hoping that at some point or at some time, the machine will operate back by itself. usually this happened to my co is rhb always out of service during nite time. my poor bro even once the money stuck in the machine ard 3k and stuck half way. calling the center and they told my bro to let the money stuck there and will inform us next day evening. ended up my bro stayin OVERNIGHT with the machine Every CDM has one unique identity, just inform the bank and they will have the machine disable for investigation purposes. QUOTE(ynnosc @ Aug 29 2009, 01:57 AM) bank in around 4.30pm wednesday 19/8 usj21 petronas station How many days passed already? Have they done the investigation? Added on August 29, 2009, 2:01 amI am just wondering what is the chances i can get back my money.... T_T Poor stupid kiosk... except calling up to the branch or related department what other can i do? posible to ask them show me the cctv? posible to bring up to court case? |
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Aug 30 2009, 06:33 AM
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#15
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
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Oct 4 2009, 07:10 PM
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#16
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(kianlun @ Oct 4 2009, 06:55 PM) Went to look for the manager last friday. She said they will deposit back in my account on the day itself before 8pm..but till today still don't have.. How much do you deposit?guess I'll have to go back again tomorrow..sigh..i just hope they will settle everything asap..damn tired of calling here n there, travelling here n there.. Remember to keep your receipt next time for references purpose. |
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Oct 5 2009, 09:20 PM
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#17
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(kianlun @ Oct 5 2009, 03:43 PM) Deposit RM1k only..went to see the manager justnow..luckily she's quite helpful..help me call here n there to trace my record..finally..she got it done..but she said have to wait till tomorrow morning only will deposit into my account. Hopefully it turned out to be good for you. Please keep us updated on whether they credit back the exact amount or charges you any processing fees.. Hopefully this is the last time i have to go there for this case..* touchwood * well will sure keep my receipt properly next time or just use M2U for transfer... Learnt my lesson the hard way.. |
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Dec 30 2010, 05:32 PM
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#18
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All Stars
14,901 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
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