The last time I see they were using Windows 98

i think if anything happen , better face to the CCTV to let them recognise..

That must be really old one then...

Count halfway system restarts.. sempat I take pics to show them

Is it the 2k incident?

Yala

Dang..looks like there's alot of complain over Maybank. I personally experience few problems with them but just one problem makes me happy.

Months ago, I think someone bank in RM100 and leave it in the box and the ATM keep on alarm. So I go and see what happened as no one ever cares what's with that Machine. RM100 FOC.

for me, citibank deposit machines is the most lousy one.
coz everytime when i want to bank in for my credit card payment, i have to try many times to insert the bank note.
they should upgrade their machine. like hongleong bank anc cimb is better than them

Lucky you

Kekeke.. How i wish i sooo lucky..

this happen to me yesterday, sunday, banked in RM3000, machine counting counting then suddenly offline mode, this morning go bank fill up the form, just now lunch time bank called me said already banked into my account, this is for eon bank..

Did they banked in the full amount back to you?

full amount , no fine..checked this morning, confirmed in already

I saw once.The person infront of me.He deposit half way suddenly blackout.After that straight away out of service.I still remember it was on Sat.He needs to wait till Mon only can report to Maybank.Same branch.

I am having a big troble here, I cash deposited 2350 in usj21 petronas maybank kiosk in the evening, when the kiosk is counting the money suddenly blackout then turn to the main screen. immediately i call he customer service to report, after 7 working day the bank told me the journal can't find any fact from the kiosk that I have cash deposited.. I stunned!!!! very panic now... is my money just gone like that? report police and faxed to maybank HQ hope can be resolve. the funny thing is the bank officer told me within the 7days investigation they didn't check the cctv... anybody can help me from here?

My wife have similar situation, counting on the halfway then showing the screen the machine is unavailable to use now.

Not sure whats going wrong, maybe she put more than 100 pieces of bank notes. haha.

Called to Maybank customer service and she said no need goto bank to report, they will send email to branch and branch will investigate further.

She promise will call back to inform the status. So we jz keep waiting.
After 3 days still no response from bank and call to find the same customer service, but unable to reach her. who know she didnt create report for it and claimed the report system was down that time.

My wife very angry and insist want her to apologize or she will complaint to her supervisor. The another CS tried to apologize for her at beginning but my wife insist herself to apologize. At the end she called and apologize. Our case was settle next few days and get the full money bank in.

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Added on August 27, 2009, 9:51 amFriend, so sorry to heard this. Good luck to you and hope u will get ur money soon. Do updates us on the status.

This post has been edited by MoneySoSpecial: Aug 27 2009, 09:51 AM

anybody had experiance this method b4? need assistant... thanks

What you could probably do is to contact the relevant bank authorities and inform them about the incident. They will lodge a report with you and investigate the matter. All the best to you and hope you recover the amount you banked in.

what is the day and time u bank in the money? usually this happened weekend or night time.

No specific time for your reference about this matter, but it's a random event.