i kena public bank's atm during withdrawal. atm machine restarted. Called to the bank and got bank my money the next day

Wow... it sure seems like the problem occurs quite frequently too *gulps*

but i thinks the chances among us kena this thing is very low....

maybe perhaps 1000 transaction only got 1 case?

Well I called Maybank in the afternoon yesterday and confirm with them that my money is stuck. They claim that the case is pending investigation and will return as soon as possible to me. I wonder how long will the investigation take?

Some of the posts mentioned half a day while some 3 working days.

My experience, I had 30k to bank in and the counters had more than 10ppl queuing. So decided to go for machine and divided cash to 4 parts. 1st and 2nd no problem, but 3rd part the machine took the money and showed me that I have ZERO 0.00 balance. Luckily it still shows the amount that I put into the machine. I did it during office hours and quickly find the bank manager. The amount was credited to my account the same day but after office hours. The officer told me it happens once a while.

This post has been edited by srm: May 30 2008, 08:04 AM

I face that one as well. Luckily is day time, i yell for the pak cik guard. ask him call officer come...then settle. Lucky is not night time

How about atm giving extra notes out

anyone ?

I was never that lucky to get extra notes out

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Added on May 30, 2008, 10:16 amI was never that lucky to get extra notes out

This post has been edited by Haruji Sora: May 30 2008, 10:16 AM

I banked in and 2k kena makan And it's not office hour. Kena fill up form and get back lor..

dude, we r talking about Deposit machine.

haiz..sunday i got for deposit rm900...there got 4 machine..3 machine got ppl use so i use the last machine..at 1st nothing 1 still can heard de sound counting money wit de machine..but..suddenly my card jump out n de screen show out of service...suck..then i phone de number show at backside of my atm card..operator say tat our number is change to 1300-88-6688...$uck..after tat de operater told me tat need take report at same bank when monday lor..make me whole night cant sleep n need to ponteng school to do it asap...now going to de bank do report liao lor...
nex time not dare do it during non-working hour edi..

i encounteres it once with CIMB CDM Machine..if that situation arises..you need to call the 24 hour hotline no priveded immediately and informed them on the amount and branch you are in..they will then raise a complaint to the particular branch.u have to go over to the branch the next day to sign a complaint form..it takes 3 working days for them to credit the money back into the account you were suppose to credit..the CDM machine leaves a trail on every person using it and the last person who got his/her money stuck...the acc no you keyed in will also be showed together. your money will be save but the sad part is it will be another 3 days before you get it back...if the CDM machine is outsourced to a secuirty firm..then it will take a little longer..

wow..lucky maybank working fast..juz now i go to de branch..they start to repair de machine...but i go to de office..i see many complain de paper lor..look like every day also will stuck de lor cuz i see many form still pending n le de money 1 packet 1 packet ane de lor...she told me will be bank in for me b4 11 am lor

Jingle,

Did Maybank charge you RM15 to get your money back? In my case, they charge me.

This post has been edited by Icehart: Aug 25 2008, 02:51 PM

Bloody hack...it's their problem and caused inconvenience for you..and they still charged you?? should make some noise about this mah.

i kena once in bangsa maybank lucky that is during office hour, just fill in the form and get the money back in one or two day .... they never charge but i kena charge once cause the ATM eat my card ........

How much they charge you?

i notice most problems came from Maybank..

Well I don't really like Maybank's Cash Deposit Machine afterall. Prefer Public Bank's.

Always maybank only have system down cases at most of time