QUOTE(kok_pun @ Dec 6 2010, 05:21 PM)
well, I have to say that your are a shrewd customer.
but according to another unnamed source:
If the customer have a number of agents attending to them, the property agent would not even bother to call the customer up because to them, the chances of getting the deal is 1/10 because they are competing with another 9 agents.
they are legitimate customers, but because of the bossy nature of the customers, the property agents would not even attempt to do business with them. This is when the customers are given too many options and freedoms, they get arrogant. (of course there are many other good buyers around)
So, if you want to get the best property agent to serve you, be nice to them and let them worry about your case. they are more than happy to serve you.
This is what I heard. Not applicable to bankers i believe... The level of appreciation from customer is minimal and we are obliged to provide timely service and hold no grudge.
And oops, that might or might not include your case........ no pun intended
When there is a complaint saying that bankers did not provide adequate service and good follow ups.... erm, i guess i better stop here... do we really need to argue on this point? It is always easy to point finger at the bankers and do they have a right to point back?
Let those who have engaged the bankers' service in LYN comment on this. I believe most bankers are providing professional services at no charge.
it's FOC!! All you need is, to ask for the service POLITELY.Oh well, Nvm if you maintain this kind of mindset.
oh yea, i didnt know now the bank are not collecting interest for the loan they lend out. based on the comment above
you are not doing charity here.
do you expect your customer to say,"pls take this for your hard work" when you couldn't give them the best offer and they need to call you up with their $$ for the updates.
do you know how much your customer need to pay if the bank couldn't release the money to the seller after 90 days period. it is 8% P.A for the next 30 days and forfeit the down payment after that.
if you, as a banker, who earn the money, does not want to do follow up/coordinate and check for your customer. who else will do the job.
After they have paid all the service charges and bear the interest of their loan for another 20~30 years, do you expect them to call you to weekly and check for the status or they need to take the risk of paying extra.
I can tell you that, no one would want to waste time here asking for fun if they are not interested to borrow.
I am also interested to know who else doesnt want the best loan packages offered from bank and take the risk of paying extra due to inefficiency of the banker.
A professional banker will list down all the required documents and fees incurred in the application and
make use of their customer information to fight for the best rate for their customer and do all the follow up until the bank release the money to the seller.
A non professional banker will just collect and submit the documents to the loan approval officer and never bother to check as their customer has already signed the letter of offer. when the documents are incomplete then call the customer to submit again.
if you dont know how you competitor doing business, go to other property website and see what kind of service offered at there. if you dont want to go there, find
Roy posts and see how he doing his business here
if you are not able to get the business from small fish like us, do you think that those VIP borrower will come here and ask you nicely for the loan while they are many banker waiting at their door or even approach them when they walk out from the showhouse.
I don't want to argue with you anymore and thanks those who have pm me.