QUOTE(kok_pun @ Dec 6 2010, 11:23 AM)
rule 1: customer is always right
rule 2: if customer is wrong, refer to rule 1
ok.... customer is always right...
To further breakdown the type of customer, I believe the rule 1 doesn't fit into this situation.
Dont be lazy, do some survey before choosing the best option for yourself
I believe most of the lowyat user who came here already have few offers in front of them. If they knew how to come lowyat, i believe they had already had enough information of the rates offered in the market and just looked for better offer and service.
they are many banker in Lowyat forum but only a few of them are providing good service.
Roy for example, is a very professional and experienced banker in this forum but too bad he is based in KL only .
Again, if a banker who are reluctant to pay petrol and toll to meet up with their customer and expect all their customer to pay petrol and go to their office\house to ask for more information. chances are they will be reluctant to call their customer for the follow up after their customer signed on letter of offer.
i dont see any reason this kind of banker deserves to earn those $$ from customer.
This post has been edited by alfred liew: Dec 6 2010, 04:38 PM