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> OFFICIAL MAXIS WIRELESS BROADBAND COMPLAIN, Complain to MCMC (Maxis)

bytefreezer
post Mar 21 2008, 11:27 AM, updated 9 years ago
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We are very unsatisfied Maxis Wireless Broadband Power / Advance / Basic Package subscribers. And planning to form up a group people and seek for solution to cancel the service.

I'm collecting a list of LY.N forum members who are also dissatisfied with Maxis, and send complaint letters to Maxis, MCMC and NCCC to ensure we either get what we pay for, or we can terminate our contracts without any penalties.

List of members:

1) bytefreezer
2) llhm87
3) bbxiong
4) jamkuwong
5) otailevel
6) M|cro
7) Vtec
8) nicvoo
9) cornelius_young
10) atlantis2007
11) ashrafinaz
12) multiplexer
13) zaqre
14) guntang
15) GeneJin
16) doinkz_gaara
17) r-care
18) jeremy05
19) Jack (Non-LYN member)
20) wch5274
21) nik0ns
22) rainsurfer
23) rationale
24) clautee
25) shenmui
26) Supermonkey
27) prasys
28) asidz13
29) mike_dua
30) karooz
31) kurikuraX
32) slingswish
33) mas
34) fcbarcelona-my
35) baby_din15
36) naim_mahmood
37) dcky
38) deale30
39) ghodack
40) TAGreptiles
41) uhavenot
42) kiDChan
43) mysubang
44) pink2
45) daminoster
46)
47)
48)
49)
50)

I don't want to see any random 'Yes' votes unless you can prove that you're getting good service (and post speedtest results as well)

For those Maxshit Cyber Troopers, please go back to your mama, and ask your mama to read this post!!!!
It's really tired to create an account a day, just to create this "undi hantu". Rest more, and see you tomorrow. smile.gif
So far this topic existed 4 days, and got 4 votes of 'Yes'.

Things to prepare before we go maxis tower (will update from time to time):
» Click to show Spoiler - click again to hide... «


This post has been edited by bytefreezer: Apr 22 2008, 11:36 PM
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llhm87
post Mar 21 2008, 11:29 AM
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Support your action. Hope Maxis go down as fast as possible or at least get some warning from the respective authorities.
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BBXiong
post Mar 21 2008, 11:31 AM
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i will also support u, bytefreezer, thumbs down for maxis
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M|cRo
post Mar 21 2008, 11:33 AM
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count me in
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Vtec
post Mar 21 2008, 11:34 AM
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COOOOOOUNT MEEEE INNNNNNN~!

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nicvoo
post Mar 21 2008, 11:38 AM
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let me join the hunt
damn my maxis cant even dl wtfff
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cornelius_young
post Mar 21 2008, 11:40 AM
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I support you.
Maxis does not have the ability to provide good broadband!
And their customer service sometimes are very rude!
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Vtec
post Mar 21 2008, 11:42 AM
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Agent Promise me that by 2 day i can gets online.
I stay at Condo 8th floor the fellor said no problems.
After 2 days still no connections...call to maxis center they tell me got non on of record in their data base. And they claims why stay 8th floor the agent never inform accordingly.
Then I proceed request for cancel...they said no problems as I'm still within 7 days. Well... after that saying that will send me a cheque to paid me back the reg fees RM100.

2 months oledi.....where is the cheque?

This post has been edited by Vtec: Mar 21 2008, 11:43 AM
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atlantis2007
post Mar 21 2008, 11:42 AM
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count me in pls.
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BBXiong
post Mar 21 2008, 12:43 PM
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i wonder who voted for yes?? a maxis agent here??
for that dude who voted 'yes', pls provide reason here and some screenshots will ya?
just wanna see how fast u can go...

This post has been edited by BBXiong: Mar 21 2008, 12:49 PM
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guntang
post Mar 21 2008, 01:10 PM
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My case is simple. Agreement that I signed was not prepared and verified by me but MUCKSIS. I don't want to terminate. I want the product. This is my right. I want my P2P. I want torrent. I want my bandwidth.
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ashrafinaz
post Mar 21 2008, 01:30 PM
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argghhh!!!i can't stand anymore wif maxshit!!!always disconnnected....i never can get a better duration for surfin and ym...paling lama pn duration connection xsmpai 3 hours!!!wtf mann!!!!maxshit become more supersuxx then ever....i am start thinking to switch to celcom broadband now...my frens use d68 package and he can get a better speed not less than 100kbs!!!menyesal using maxshit bb now and forever.....what means by unlimited according to maxshit dictionary??!!....
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bytefreezer
post Mar 21 2008, 02:44 PM
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For the person who had the guts to vote for "Yes" but no guts to stand out and post the reason why, the reason seems quite simple to me.

YOU ARE ONE OF THE MAXIS CYBER TROOPERS

This post has been edited by bytefreezer: Mar 21 2008, 02:55 PM
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guntang
post Mar 21 2008, 03:51 PM
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QUOTE(bytefreezer @ Mar 21 2008, 11:27 AM)
I'm a very unsatisfied Maxis Wireless Broadband Power Package subscriber. And planning to form up a group people and seek for solution to cancel the service.
*
To bytefreezer:

Please edit your first comment and change it to "We are very unsatisfied Maxis Wireless Broadband Power / Advance / Basic Package subscriber." And include me in the list. My preference is not cancel the service; from the day we signup we know that we want those unbelievable deal. Therefore, hopefully this tread is for MUCKSIS to provide something as per advertised.
Many Thanks.


Added on March 21, 2008, 3:52 pm
QUOTE(bytefreezer @ Mar 21 2008, 02:44 PM)
For the person who had the guts to vote for "Yes" but no guts to stand out and post the reason why, the reason seems quite simple to me.
*
To MUCKSIS Cyclone:

Please let your boss know that we're not happy with current situation. Actually, your boss is busy so please help him understand. May be somebody made some wrong setting to your ISP server or network.

The main reason when I signed up was your company claim of a product:
1) Maxis Broadband - The brand name carry bold massage that no other provider dare not to claim.
2) Unlimited - although limited to the package plan, coverage and monthly quota; but the interpretation of the word is unlimited to URLs, Tracker, Size, Duration, Protocol (http / ftp / p2p / vpn etc)
3) Enabling me to browse / download / publish anything at my own premises of my own leisure time. Therefore, if you expecting that I am just doing day to day job that just require 10MB per month, reading company email or download technical specification; well you are wrong.

Your company status is just limited to selling bandwidth, packet getway nothing more and nothing less. Although I am as technically sound on my field, I don't have much interest joining your company or teaching you what should be done.
What is more perplex to me is your ability to provided P2P between 1am to 6pm with not much problem despite of so many of us torrenting. Therefore, I personally ruled out your so called technical problem. I already know your moral problem. What is left now is known as POLICY CRISIS.

Please take this seriously; let your boss know. This is not spam. This is real.





This post has been edited by guntang: Mar 21 2008, 03:52 PM
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multiplexer
post Mar 21 2008, 04:05 PM
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count me in. after the upgrade last month the service got better for a while. but for the last 2 weeks or so, it becoming worst... i dont know what happen to them. but im too lazy to call the call center because i did that almost everyday for about a month but still no action taken by maxis.. they only know how to sell.. now my download speed from rapidshare cannot go more than 5Kb...
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BBXiong
post Mar 21 2008, 04:51 PM
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guys, just do some screenshots on the maxis speed test, and save them, cos might need them when we really wanna complain MCMC...
I think it's better to do morning, afternoon, and night, everyday...
just mark the date and time.

LET MAKE SURE MAXIS REGRETS THIS TIME BY PROVIDING SERVICE THAT NO ONE CAN TAHAN!!!!
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zaqre
post Mar 21 2008, 04:54 PM
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count me in.
say 'NO' to maxis
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guntang
post Mar 21 2008, 05:02 PM
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QUOTE(BBXiong @ Mar 21 2008, 04:51 PM)
guys, just do some screenshots on the maxis speed test, and save them, cos might need them when we really wanna complain MCMC...
I think it's better to do morning, afternoon, and night, everyday...
just mark the date and time.
*
Attached Image
incident occur at 19/04/08 16:00

Attached Image
21/04/08

previously, i'm downloading at 28KBps
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ashrafinaz
post Mar 21 2008, 05:31 PM
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i think we should forward our complaint to tribunal tuntutan pengguna....i think that is good idea....bg lesson sikit to maxshit....teach them how to appreciate us as their customer!!!!!!......


Added on March 21, 2008, 5:38 pmu r lucky coz using rapidshare...if u using savefile?no resuming dl bro...kene dl skali lg....start from beginning....that bcoz of that maxshit....keep disconnecting....nk lyn yahoo messenger pn like suxx......alwys keep disconnected...sumtimes i feel like nk campak jek modem ZTE maxshit to DUSTBIN!!!!!.....

This post has been edited by ashrafinaz: Mar 21 2008, 05:38 PM
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BBXiong
post Mar 21 2008, 06:08 PM
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actually i do think that it's a good move to complain to MCMC, just that now we need more of ur screenshots to prove that the speed is really low, and some graph that shows that they are controlling our speed, just like guntang provided(btw, nice work there)...
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