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Maxis OFFICIAL MAXIS WIRELESS BROADBAND COMPLAIN, Complain to MCMC

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kaibathelegacy
post Nov 11 2009, 01:23 PM

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Last night, I got failed transaction request for Weekly Broadband. Guess what? I've been charged RM25! RM25 may be a small amount of money for others but it's quite high for a student like me.

I already contacted the customer service and they say if tonight still have problem, they are going to refund. Hmmm....

I will give them 1 week. if not refund yet, i will change my newly bought youth club sim n my more than 4 years prepaid main line to other service provider.
airizsyah
post Dec 7 2009, 09:17 PM

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maxshitsuck a.k.a maxis are the most failed product ever made by a malaysian company, and yet they still dare to promote this damn broadband to us while they already know how many people complain about this product.
maxshitsuck should sell they product to third country. not to us....
damn maxis livin in a lie.....
cky284
post Jan 14 2010, 06:21 PM

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QUOTE(bytefreezer @ Mar 21 2008, 11:27 AM)
We are very unsatisfied Maxis Wireless Broadband Power / Advance / Basic Package subscribers. And planning to form up a group people and seek for solution to cancel the service.

I'm collecting a list of LY.N forum members who are also dissatisfied with Maxis, and send complaint letters to Maxis, MCMC and NCCC to ensure we either get what we pay for, or we can terminate our contracts without any penalties.

List of members:

1) bytefreezer
2) llhm87
3) bbxiong
4) jamkuwong
5) otailevel
6) M|cro
7) Vtec
8) nicvoo
9) cornelius_young
10) atlantis2007
11) ashrafinaz
12) multiplexer
13) zaqre
14) guntang
15) GeneJin
16) doinkz_gaara
17) r-care
18) jeremy05
19) Jack (Non-LYN member)
20) wch5274
21) nik0ns
22) rainsurfer
23) rationale
24) clautee
25) shenmui
26) Supermonkey
27) prasys
28) asidz13
29) mike_dua
30) karooz
31) kurikuraX
32) slingswish
33) mas
34) fcbarcelona-my
35) baby_din15
36) naim_mahmood
37) dcky
38) deale30
39) ghodack
40) TAGreptiles
41) uhavenot
42) kiDChan
43) mysubang
44) pink2
45) daminoster
46) cky284
47)
48)
49)
50)

I don't want to see any random 'Yes' votes unless you can prove that you're getting good service (and post speedtest results as well)

For those Maxshit Cyber Troopers, please go back to your mama, and ask your mama to read this post!!!!
It's really tired to create an account a day, just to create this "undi hantu". Rest more, and see you tomorrow. smile.gif
So far this topic existed 4 days, and got 4 votes of 'Yes'.

Things to prepare before we go maxis tower (will update from time to time):
» Click to show Spoiler - click again to hide... «

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i will join in and support you guys. Lets cut our maxis!!!!!!
wmx9969
post Jan 16 2010, 06:25 PM

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wa support u pls count me in.i'm using Maxis Wireless Broadband Power Package.here is my result ,not worth with paying so much $$ every month.
user posted image
joechow
post May 6 2010, 10:32 AM

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QUOTE(lionheart23 @ Apr 29 2008, 11:03 AM)
very sad that still got ppl using maxis wireless bb,
cusotmer service no1 world genius record sucks like shit

you all so rich until dunno where to spent the money right?

When i go to test the maxis promotor at the klcc there, i ask him will the signal be affected while raning? he directly reply won't, we're using satelite, very geng one.............fainted**

While talking with him, there's another customer come to apply also. I very angry, just shouting ask him "Hey are you a noobs? Satelite signal will be affected with the weather, are you trying to cheatting me?

Then the customer just go away, and another staff come to "defence" his friend, I just shooting at him also by asking do they have a knowledge of networking? don't trying to cheatting ppl....bla bla bla

After few minutes, the supervisor come, halao me..........WTF
They're worst than a nut, they're more even than a shit.

tmnut atleast will said sorry, maxis?
maxshit lar.....!!
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ackrugen
post Sep 1 2010, 02:02 PM

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maxis broadband slowdown~~ when it will end...?
cocooh
post Sep 1 2010, 02:55 PM

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From: Silicon Valley


Last time , i use their wired broadband + modem == n gosh , slow until snail oso faster than me , loading Google / Yahoo is very very slow == But now im using Digi BB and Streamyx 1mbps XD seems gud
mynewuser
post Sep 2 2010, 07:05 PM

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From: Sungai Petani, Kedah


If you use the Maxis BB sim card and insert into the 3g phone. It can go online. But any forumer know how to active voice call using the this sim card?
Junior83
post Mar 14 2011, 06:20 PM

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Just subscribe to RM68 3G broadband. Speed test:

user posted image sweat.gif

Plan to return to Maxis within 7 days grace period. Gotta try Digi next
BillOn
post Apr 25 2011, 10:34 AM

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Hi guys!
I m using this speed test where I can get results fast and easy.
I can even post them on my blog or any forums I may participate.

You cant beat that biggrin.gif
rclxms.gif

This post has been edited by BillOn: Apr 25 2011, 10:34 AM
dannychen
post Apr 25 2011, 07:11 PM

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QUOTE(Junior83 @ Mar 14 2011, 06:20 PM)
Just subscribe to RM68 3G broadband. Speed test:

user posted image  sweat.gif

Plan to return to Maxis within 7 days grace period. Gotta try Digi next
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One of their telesales staff called me and offer RM 48 for 3gb data package and RM 10.00 per month rebates for 5 months. I have received their F.O.C. earphone and E1762 modem (7.2mbps max download speed).

I have returned their modem to Maxis centre on 6th days with no penalty or charges. rclxms.gif
asambai
post Jun 18 2013, 10:56 AM

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Has Maxis improved at all?

Looking at the complaints dating back to 2010, surely something must have been done by Maxis to reverse the negative complaints?

No I not sure if i want to sign up Maxis 10MB plan or just go with Unifi 5MB plan instead.
dz91
post Jul 3 2013, 06:11 PM

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i had sign a contract with maxis for the wireless broadband past 1 year
the speed is so unstable , and seriously its sucks
sometimes i can't even open google ( can u imagine that ? )
when i file a complain about this problem the line will be smooth for few days , after that the same problem will repeat
few days ago my contract for 1 year had finally finish , i call them to terminate my line
what made me angry is they try to change my mind for terminating the contract by offering rm5 discount for each month
u know what maxis , if you want to hold your customer , do something before its too late
if you cannot offer a stable connection , just dont provided so many service at once , this is just too greedy
AND ALSO , THE BILL FOR WIRELESS BROADBAND IS SO FREAKING EXPENSIVE
advise for those plan to take in maxis wireless broadband , think twice before you regret

This post has been edited by dz91: Jul 3 2013, 06:11 PM
asambai
post Jul 23 2013, 03:07 PM

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QUOTE(dz91 @ Jul 3 2013, 06:11 PM)
i had sign a contract with maxis for the wireless broadband past 1 year
the speed is so unstable , and seriously its sucks
sometimes i can't even open google ( can u imagine that ? )
when i  file a complain about this problem  the line will be smooth for few days , after that the same problem will repeat
few days ago my contract for 1 year had finally finish , i call them to terminate my line
what made me angry is they try to change my mind for terminating the contract by offering rm5 discount for each month
u know what maxis , if you want to hold your customer , do something before its too late
if you cannot offer a stable connection , just dont provided so many service at once , this is just too greedy
AND ALSO , THE BILL FOR WIRELESS BROADBAND IS SO FREAKING EXPENSIVE
advise for those plan to take in maxis wireless broadband , think twice before you regret
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Which plan are you on? 10MB? what is the average speed you can get in your area?
dz91
post Jul 23 2013, 03:41 PM

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QUOTE(asambai @ Jul 23 2013, 03:07 PM)
Which plan are you on? 10MB? what is the average speed you can get in your area?
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i singing up the home wireless broadband which is 7gb package totally . They ( maxis ) claimed that there will be constant 7mbps speed , but at most i can get only 1mbps . MOst of the time even less that 0.5mbps . That make me frustrating . During peak hour ( 7pm-9pm ) the speed is only 0.18mpbs . cannot open google also sometimes
rotloi
post Mar 22 2015, 10:29 AM

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I think Maxis is so slow during at nighttime especially monday to friday.. I experienced it myself. As for saturday and sunday... the internet connection quite fast. I bought it since January but it not going to change the fact it slow just like there were maintenance on 7PM - 10PM.. Maxis experience
Matchy
post Jan 25 2020, 03:24 PM

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Do maxis 4g router block repeater access? Sharing my neighbourS wifi, but the signal weak. I tried to use a repeater, but it doesn't seems to work. It looks like the repeater can't connect to the router.

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