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 AIRASIA, Services, Complains, & Q&A

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Canopies
post Mar 6 2009, 11:03 AM

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anyone know how to exclude the insurance in booking procedure? cant find any place to exclude it , pls help me.
teckhooi
post Mar 6 2009, 12:11 PM

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The Click Cancel On The Right Site..

Then It Will Pop Another Msg. Then Click Cancel Again...

Means Click "Cancel" Two Time
keii-kun
post Mar 6 2009, 07:12 PM

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QUOTE(b00n @ Mar 3 2009, 06:50 PM)
I believe you have to pay, and I think it's only for long haul flight i.e. Air Asia X


Added on March 3, 2009, 6:51 pmThey have to check in by baggage and not kilos.
So you have to luggage, and only pre-booked one; than you have to pay for the other.
*
yes, now seats are pre-assigned, but you can select if you want to pay. IIANM , RM5 for normal seat, RM15 for HOT seat.

you are correct on the luggage. he must pay for another luggage.

btw, took flight KUL - Sandakan last week. horrible. i must have been the lucky 20% where flight delays. Delayed from 2pm until 4pm. reached Sandakan 6.30. dark already. sheesh. return flight was perfect.

of course peanuts for peanuts, but delays are somehow unacceptable. anyway, its peanuts laugh.gif
Canopies
post Mar 6 2009, 10:18 PM

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QUOTE(teckhooi @ Mar 6 2009, 12:11 PM)
The Click Cancel On The Right Site..

Then It Will Pop Another Msg. Then Click Cancel Again...

Means Click "Cancel" Two Time
*
thanks bro , appreciate it.
nicootan
post Mar 7 2009, 04:26 AM

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oh dear

but it's still the cheapest flight around. :S
cshong
post Mar 7 2009, 01:49 PM

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QUOTE(db07mufan @ Feb 27 2009, 07:02 PM)
you pay peanuts u get peanuts okay?
*
With MAS, we pay premier fares and then get premier services. During their promotion, we pay peanut but also get premier services.

AirAsia's bad on board services are already peanut services. So, if they don't merge our flight with other flight, or delay our flights just because of 'not enough passenger', then we pay peanuts and get peanuts.

If AirAsia delay or merge our flight with other flight, then it is consider 'We pay peanuts and get NOTHING'. Because we already lost our time which we can't buy with their RM200 voucher.

If bad customer services + flights delay/merge + rude staffs + staffs don't answer our calls = 'We pay peanuts and get NOTHING + lose much much'

This post has been edited by cshong: Mar 7 2009, 01:51 PM
fusionnetx
post Mar 7 2009, 02:02 PM

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just arrive to kk, sabah. first time took airasia.. likely to comment.. the seat are quite sempittt.. and another shocking things is.. kesian the air stewards.. i see them eating on plane.. no curtain covered.. just makan.. i look at her she look at me back.. nasib makan sopan..
Eight_8
post Mar 10 2009, 06:25 PM

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Anyone noe how to count for the parking rate? is it based on daily or hours?

Example i park my car at 8pm on 10th May then back on 2pm 12th may its, if daily is 3 days but is based on hours on 40+ hours.
stimix
post Mar 10 2009, 08:51 PM

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It's by hour if less than 24hr & daily if 24 hrs!
Max per day is RM36.50.

http://www.lcct.com.my/parking.php
QUOTE(Eight_8 @ Mar 10 2009, 06:25 PM)
Anyone noe how to count for the parking rate? is it based on daily or hours?

Example i park my car at 8pm on 10th May then back on 2pm 12th may its, if daily is 3 days but is based on hours on 40+ hours.
*
yanne_aa
post Mar 11 2009, 12:35 PM

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Anyone experience this before?

AirAsia System Error???

When i purchased the air ticket, all the time for departure or arrival that i selected was for evening time. I remember i selected 21:00. Then when i finally clicked purchase, the time booked showed as 09.00 morning. What's wrong with it? I have called AirAsia, they just said they can't do anything without flight time change with "charges of RM80 per way"

Damn it, means i have to pay another RM160 per 2 ways plus the increasing fee differences.
I rather buy another ticket again.

mad.gif Feeling damn angry now. I feel like being cheated. mad.gif

-- Yin Bee --

tgeoklin
post Mar 11 2009, 12:40 PM

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QUOTE(yanne_aa @ Mar 11 2009, 12:35 PM)
Anyone experience this before?

AirAsia System Error???

When i purchased the air ticket, all the time for departure or arrival that i selected was for evening time. I remember i selected 21:00. Then when i finally clicked purchase, the time booked showed as 09.00 morning. What's wrong with it? I have called AirAsia, they just said they can't do anything without flight time change with "charges of RM80 per way"

Damn it, means i have to pay another RM160 per 2 ways plus the increasing fee differences.
I rather buy another ticket again.

mad.gif Feeling damn angry now. I feel like being cheated. mad.gif

-- Yin Bee --

*
Most time, its user issues tongue.gif
ohserena
post Mar 11 2009, 01:24 PM

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Hi i have already booked ticket without luggage check-in. Was thinking to have a light hand luggage, but now have a slight change of mind to bring a trolley luggage. What is the procedure to add luggage now?

Since my ticket is already sealed and paid.
-Katrina-
post Mar 11 2009, 01:36 PM

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some of the AA staff kinda rude, its happen to me many times. if im a guy sure i giv them a slap oredi.
jdreamer
post Mar 11 2009, 01:38 PM

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QUOTE(ohserena @ Mar 11 2009, 01:24 PM)
Hi i have already booked ticket without luggage check-in. Was thinking to have a light hand luggage, but now have a slight change of mind to bring a trolley luggage. What is the procedure to add luggage now?

Since my ticket is already sealed and paid.
*
Visit any AirAsia counters to purchase before your flight.

QUOTE(-Katrina- @ Mar 11 2009, 01:36 PM)
some of the AA staff kinda rude, its happen to me many times. if im a guy sure i giv them a slap oredi.
*
Only girls slap. If guys, slapping is considered too sissy. whistling.gif
Chester
post Mar 14 2009, 11:23 AM

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How long does it take for skybus from KL Sentral to LCCT?

How often bus depart from KL Sentral?
SUSHigh-End Power
post Mar 14 2009, 12:39 PM

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What is the cheapest way to go LCCT from Puchong?
db07mufan
post Mar 14 2009, 12:42 PM

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take bus to KL Sentral RM2. Bus to LCCT. RM9. RM11
danny_ptlm
post Mar 15 2009, 07:35 PM

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hai guys,kinnda need some opionion regards my friend flight schedule,he brought a KL (5-3-09)-MEL-KL....11-3-2009 return
but half way,he went to PERTH and have a nice vacation here, de problem is, he miss out the flight and will get any re-schedule flight or etc?

***he suppose return at 11-3-09 and MEL-KL...any possible he can change to PERTH-KL ???


thanks for da help yar ^^
ken_zie
post Mar 15 2009, 09:51 PM

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QUOTE(yanne_aa @ Mar 11 2009, 12:35 PM)
Anyone experience this before?

AirAsia System Error???

When i purchased the air ticket, all the time for departure or arrival that i selected was for evening time. I remember i selected 21:00. Then when i finally clicked purchase, the time booked showed as 09.00 morning. What's wrong with it? I have called AirAsia, they just said they can't do anything without flight time change with "charges of RM80 per way"

Damn it, means i have to pay another RM160 per 2 ways plus the increasing fee differences.
I rather buy another ticket again.

mad.gif Feeling damn angry now. I feel like being cheated. mad.gif

-- Yin Bee --

*
maybe it's because the changed the flight time as well... this happened to me many times... they always changed the flight time without informing the customers earlier...


Added on March 15, 2009, 9:53 pm
QUOTE(danny_ptlm @ Mar 15 2009, 07:35 PM)
hai guys,kinnda need some opionion regards my friend flight schedule,he brought a KL (5-3-09)-MEL-KL....11-3-2009 return
but half way,he went to PERTH and have a nice vacation here, de problem is, he miss out the flight and will get any re-schedule flight or etc?

***he suppose return at 11-3-09 and MEL-KL...any possible he can change to PERTH-KL ???
thanks for da help yar ^^
*
no, except if he buy a new ticket... you can only change the flight time/date... not allowed to change the route...

This post has been edited by ken_zie: Mar 15 2009, 09:53 PM
mattafare
post Mar 16 2009, 12:06 AM

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not Pelangi Air that last time i been once to medan, scary!!!like 2nd world war japanese flight,...hahah

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