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 AIRASIA, Services, Complains, & Q&A

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joenjill
post Feb 26 2009, 12:08 PM

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QUOTE(eXTaTine @ Feb 25 2009, 02:50 PM)
Try Jetstar, they fly to Taiwan. Otherwise u have to fly MAS...not sure when Airasia will start the service..smile.gif
*
ya, AirAsia says will have the new destination for this mid2009, which for Taipei and KaoSiong. I am also waiting this free ticket...
mann_kl
post Feb 26 2009, 04:14 PM

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QUOTE(klguy @ Feb 26 2009, 01:00 AM)
It has been raised to 150,000 recently!
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really???!!! i have no idea. the last i went to jakarta was on december 2008. and it was only Rph100k. last month to Makassar was the the same amount too Rph100k.
dya_ungu
post Feb 26 2009, 04:57 PM

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QUOTE
Is the credit card holder travelling in this booking?
Yes,  No,  I am not paying by credit card
Please select flights that depart more than 24 hours from the scheduled time of departure.


i try to book flight for my friend, but when i choose NO...i cant click continue
if i click YES....then only can continue
pls help, shd i choose YES so i can continue for further booking?
b00n
post Feb 26 2009, 06:21 PM

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QUOTE(dya_ungu @ Feb 26 2009, 04:57 PM)
i try to book flight for my friend, but when i choose NO...i cant click continue
if i click YES....then only can continue
pls help, shd i choose YES so i can continue for further booking?
*

Flight purchased less than 24hrs, the credit holder should be there. It's in their T&C. For what purposes I'm not sure.
Previously one can still proceed; however, this early of the month or last month (can't remember), there's a case where the father help book a flight for his daughter which is less than 24hrs back to sabah. In the end, she was rejected to board. It came out in the paper.

So I guess they upgraded the booking pages to include this as cautionary measure.
Meaning to say, you can't proceed to help book your friend's flight.

adri4n
post Feb 26 2009, 09:01 PM

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eh advertised rm5 kl->bali one way ... but when i click .. don have rm5 geh.. tipu ka
going 17/11
come back 21/11

This post has been edited by adri4n: Feb 26 2009, 09:02 PM
dya_ungu
post Feb 27 2009, 10:27 AM

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QUOTE(b00n @ Feb 26 2009, 06:21 PM)
Flight purchased less than 24hrs, the credit holder should be there. It's in their T&C. For what purposes I'm not sure.
Previously one can still proceed; however, this early of the month or last month (can't remember), there's a case where the father help book a flight for his daughter which is less than 24hrs back to sabah. In the end, she was rejected to board. It came out in the paper.

So I guess they upgraded the booking pages to include this as cautionary measure.
Meaning to say, you can't proceed to help book your friend's flight.
*
ooo that one for less than 24 hours only rite?
thats mean if i book on 26/2 and flight on 28/2 still OK rite? sweat.gif


Added on February 27, 2009, 10:28 am
QUOTE(adri4n @ Feb 26 2009, 09:01 PM)
eh advertised rm5 kl->bali one way ... but when i click .. don have rm5 geh.. tipu ka
going 17/11
come back 21/11
*
hehehhehe only early bird can get RM5 tix laugh.gif

This post has been edited by dya_ungu: Feb 27 2009, 10:28 AM
b00n
post Feb 27 2009, 03:27 PM

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QUOTE(dya_ungu @ Feb 27 2009, 10:27 AM)
ooo that one for less than 24 hours only rite?
thats mean if i book on 26/2 and flight on 28/2 still OK rite?  sweat.gif


Added on February 27, 2009, 10:28 am
hehehhehe only early bird can get RM5 tix  laugh.gif
*

Answer is yes. You can double check if you manage to get through their call line.

dya_ungu
post Feb 27 2009, 05:51 PM

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QUOTE(b00n @ Feb 27 2009, 03:27 PM)
Answer is yes. You can double check if you manage to get through their call line.
*
if there got nomination for the worst customer service, the winner is AIR ASIA laugh.gif

db07mufan
post Feb 27 2009, 07:02 PM

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you pay peanuts u get peanuts okay?


bearbear
post Feb 27 2009, 07:42 PM

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QUOTE(db07mufan @ Feb 27 2009, 07:02 PM)
you pay peanuts u get peanuts okay?
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so i'm not a customer if i pay less?

i've tried calling for 1 week and all i get is their line is busy, no matter what time i call.

heck i'm not even talking about quality, i didn't even have a farking chance to have a human to talk to in the 1st place.


dcs*
post Mar 1 2009, 08:58 PM

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Hi all,

Got some question, hope someone can help out here.

1) Can I bring in my bagpack (Deuter 42l) as hand-carry luggage? It slightly exceeds the allowed dimensions, will there be a strict policy on dimensions for hand carry luggage?

2) If I were to bring in liquid, what are the procedure (without checking in luggage)?

Appreciate advise on the above. Thank you.
navilink
post Mar 1 2009, 09:54 PM

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now airasia they assign seats already right? stupid la..
teckhooi
post Mar 3 2009, 05:16 PM

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Got One Question

If I Put One Checked Bag Via Booking

When I Check In, Can I Put In 2 Bag With Total Weight Of 15 Kgs?
b00n
post Mar 3 2009, 06:50 PM

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QUOTE(navilink @ Mar 1 2009, 09:54 PM)
now airasia they assign seats already right? stupid la..
*

I believe you have to pay, and I think it's only for long haul flight i.e. Air Asia X


Added on March 3, 2009, 6:51 pm
QUOTE(teckhooi @ Mar 3 2009, 05:16 PM)
Got One Question

If I Put One Checked Bag Via Booking

When I Check In, Can I Put In 2 Bag With Total Weight Of 15 Kgs?
*

They have to check in by baggage and not kilos.
So you have to luggage, and only pre-booked one; than you have to pay for the other.


This post has been edited by b00n: Mar 3 2009, 06:51 PM
teckhooi
post Mar 3 2009, 08:14 PM

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Thx for info

for web check in...

means...i not need rush to counter for check in...

any print out for web check in?
cshong
post Mar 4 2009, 12:07 AM

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Guys, do you think AirAsia will fly to the city which require at least one stop?

A lot of popular cities are very far away from Malaysia. For Example, U.S.A.'s New York and Los Angeles are very far away. So, flying to these cities may require at least one stop. Even MAS, although they have a record of non-stop flight from Seattle to Kuala Lumpur, they now fly to New York with a stop in Stockholm, and fly to Los Angeles with a stop in Taipei.

So, do you think that one day AirAsia will fly to the cities like New York and Los Angeles?

This post has been edited by cshong: Mar 4 2009, 12:21 AM
joeylny
post Mar 4 2009, 10:43 AM

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QUOTE(adri4n @ Feb 26 2009, 09:01 PM)
eh advertised rm5 kl->bali one way ... but when i click .. don have rm5 geh.. tipu ka
going 17/11
come back 21/11
*
got lar..only u dint book early n cant find the dates for RM5.you have to be fast
i booked mine at RM0 airfare..just pay taxes only RM70.. 26oct-30 oct

teckhooi
post Mar 4 2009, 05:15 PM

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for web check in...

means...i not need rush to counter for check in...

any print out for web check in?
wai1
post Mar 5 2009, 10:45 PM

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QUOTE(joeylny @ Mar 4 2009, 11:43 AM)
got lar..only u dint book early n cant find the dates for RM5.you have to be fast
i booked mine at RM0 airfare..just pay taxes only RM70.. 26oct-30 oct
*
Anyone has any idea how many of those RM0 or RM5 fare being offered?
Is it for selcted dates?

I have never been able to get those RM0 fare. hmm.gif
michaelyii1988
post Mar 6 2009, 09:33 AM

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RM0 fare usually at the beginning of the travel period..or last flight for example 9pm onwards..flights like in the afternoon usually wont hv rm0 fare lo..unless ur lucky.^^

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