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 AIRASIA, Services, Complains, & Q&A

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missfinn
post Jun 7 2010, 02:58 AM

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went to Kuching, my bag's handle putus, from Kuching to KL, they put the fragile sticker on my bag, arrive at the carousel the whole zipper and contents pecah! I mean, pecah! Complain it and they said we can't do anything, it's beyond our power. Those who took it out from the baggage compartment simply throw and you are not the first person to complain! That's what he told me. I'm boiling like what! Even my face is redder that the AA red! How could they be so irresponsible!!
panasonic88
post Jun 8 2010, 02:54 PM

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Just got the newsletter from AA.

FREE SEATS FOR 48 HRS ONLY! brows.gif

Dreaming of flying long-haul? Well dream no more! We're giving out FREE SEATS on AAX flights this 9 June 2010. But get ready as it only happens for 48 hours!

Book from 9 - 10 Jun 2010 or until seats sold out | Travel from 11 Oct - 14 Nov 2010
bubblegirl86
post Jun 8 2010, 03:01 PM

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i got a free upgraded seat to premium thru calling to the customer service centre and when i was checking in in the Chengdu airport, the chengdu AA manager did not allow me to take tat seat and forced me to the far behind seat bcoz the amount i paid is the normal price.. and embarrassed me in front of other passengers.

Felt so angry and embarrassing. Ended up the aircrew did not bother at all to ask me when i was sitting back to the seat i deserved to sit.

What is the point? It is empty anyway if they wanted me to sit behind. Why not gain some customer loyalty by allowing me get wat i was offered. Even in the boarding pass and itinerary written tat seat no.
AngelLingLing
post Jun 8 2010, 03:22 PM

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QUOTE(bubblegirl86 @ Jun 8 2010, 03:01 PM)
i got a free upgraded seat to premium thru calling to the customer service centre and when i was checking in in the Chengdu airport, the chengdu AA manager did not allow me to take tat seat and forced me to the far behind seat bcoz the amount i paid is the normal price.. and embarrassed me in front of other passengers.

Felt so angry and embarrassing. Ended up the aircrew did not bother at all to ask me when i was sitting back to the seat i deserved to sit. 

What is the point? It is empty anyway if they wanted me to sit behind. Why not gain some customer loyalty by allowing me get wat i was offered. Even in the boarding pass and itinerary written tat seat no.
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faint~ but got written anywhere say u get the free upgrade to premium? or only by mouth only?

kucingfight
post Jun 8 2010, 03:41 PM

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Schaan
post Jun 8 2010, 05:23 PM

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Hi guys. Im departing from Singapore to Kl tomorrow !
Do you guys know where the plane depart from ?
Terminal 1 or terminal 2 or ????

The itinerary dint say depart from where.
andrekua
post Jun 8 2010, 06:48 PM

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QUOTE(panasonic88 @ Jun 8 2010, 02:54 PM)
Just got the newsletter from AA.

FREE SEATS FOR 48 HRS ONLY! brows.gif

Dreaming of flying long-haul? Well dream no more! We're giving out FREE SEATS on AAX flights this 9 June 2010. But get ready as it only happens for 48 hours!

Book from 9 - 10 Jun 2010 or until seats sold out   |  Travel from 11 Oct - 14 Nov 2010
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This time I gonna tried having my pc open AA website using StreamyX and my laptop using my Digi 3G. See which can open. If Digi 3G can open, then confirm Streamyx problem.


Added on June 8, 2010, 6:54 pmBTW, I wonder if the prices listed on AA site regarding the promotion is all-inclusive or not cos its not 0 like they claimed.

http://www.airasia.com/my/en/promotion/rr0780808.html

This post has been edited by andrekua: Jun 8 2010, 06:54 PM
stimix
post Jun 8 2010, 07:03 PM

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Walao eh..another AA noob... Since 2001 till now you still dunno how AA works??

For sure RM0 fare exclude all those-lah U teling me AA gonna susidise your airport tax also?
Putraskyline
post Jun 8 2010, 07:17 PM

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QUOTE(andrekua @ Jun 8 2010, 06:48 PM)
This time I gonna tried having my pc open AA website using StreamyX and my laptop using my Digi 3G. See which can open. If Digi 3G can open, then confirm Streamyx problem.


Added on June 8, 2010, 6:54 pmBTW, I wonder if the prices listed on AA site regarding the promotion is all-inclusive or not cos its not 0 like they claimed.

http://www.airasia.com/my/en/promotion/rr0780808.html
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If all inclusive package comes to 0, I will booked everyday for my flight going anywhere. When I have times, I go, else just burnt it.
sfwong1
post Jun 8 2010, 07:23 PM

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sifus wanna ask when AA gonna have flight to korea??
stimix
post Jun 8 2010, 07:24 PM

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Give a call to Tony
DarkNite
post Jun 8 2010, 08:12 PM

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I think if one of the SNSD girl be the Airasia's hostess, the plane will be sure fully booked no matter with country it flies to!
Maybe Tony just need to paste their pictures on the plane also can liao! drool.gif


Added on June 8, 2010, 8:13 pm
QUOTE(stimix @ Jun 8 2010, 07:24 PM)
Give a call to Tony
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CORRECTION
Giving a call to Tony

This post has been edited by DarkNite: Jun 8 2010, 08:13 PM
kucingfight
post Jun 8 2010, 08:19 PM

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Me thinks this time, it's juz free seats departing from KL ONLY

returning back is normal rate, still, quite a bargain
andrekua
post Jun 8 2010, 09:47 PM

NO!!! IT'S HIM!!!
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QUOTE(stimix @ Jun 8 2010, 07:03 PM)
Walao eh..another AA noob... Since 2001 till now you still dunno how AA works??

For sure RM0 fare exclude all those-lah U teling me AA gonna susidise your airport tax also?
*
Hello, if you dont understand my question then dont simply slap a noob tag. Idiot.

Im just asking whether or not its inclusive of airport tax cos look cheap for some destination if inclusive of tax. And if its not inclusive of tax, why are they claiming zero fare cos when you click the link it show prices that are not zero.


QUOTE(Putraskyline @ Jun 8 2010, 07:17 PM)
If all inclusive package comes to 0, I will booked everyday for my flight going anywhere. When I have times, I go, else just burnt it.
*
Same answer
Sphenix
post Jun 8 2010, 10:17 PM

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the free seats seems like only 1 way?
tatsuyachiba
post Jun 8 2010, 10:29 PM

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QUOTE(Schaan @ Jun 8 2010, 05:23 PM)
Hi guys. Im departing from Singapore to Kl tomorrow !
Do you guys know where the plane depart from ?
Terminal 1 or terminal 2 or ????

The itinerary dint say depart from where.
*
Terminal 1

AngelLingLing
post Jun 8 2010, 11:09 PM

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hmmm already started? 9 only start ma is it? last time the bangkok de they got mention FREE seats TO Bangkok .. but this one didnt mention "TO" so ... rclxub.gif
joeylny
post Jun 8 2010, 11:39 PM

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anyone buzzing tonight?

AngelLingLing
post Jun 8 2010, 11:51 PM

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haha think no~ no 1 to go with.. dont know where to go
joeylny
post Jun 8 2010, 11:54 PM

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QUOTE(AngelLingLing @ Jun 8 2010, 11:51 PM)
haha think no~ no 1 to go with.. dont know where to go
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hey nice to see u again..
i wanna book uk.. hopefully below 1.3k


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