went to Kuching, my bag's handle putus, from Kuching to KL, they put the fragile sticker on my bag, arrive at the carousel the whole zipper and contents pecah! I mean, pecah! Complain it and they said we can't do anything, it's beyond our power. Those who took it out from the baggage compartment simply throw and you are not the first person to complain! That's what he told me. I'm boiling like what! Even my face is redder that the AA red! How could they be so irresponsible!!