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 AIRASIA, Services, Complains, & Q&A

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yott-chan
post May 18 2010, 05:29 PM

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anyone did the same as i am?

i login via mobile.airasia.com, choose tix, then when wanna pay using credit card (mastercard), i got the error page, then i didn't dare to refresh, just close browser.

wonder if my cc kena charged onot? hmm.gif
kopitiam
post May 18 2010, 05:32 PM

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QUOTE(panasonic88 @ May 18 2010, 04:28 PM)
how much was that & when is the travelling time?

24/3 - 27/3, after airport tax is RM99/pax only  drool.gif
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QUOTE(AngelLingLing @ May 18 2010, 04:33 PM)
from kl-phuket? or sg-phuket ~~ why so cheap de mine 0 fare but need rm254 for 2 pax return @.@ incl insurance~~ but is rm(0) also wo

i think someone book for 24-27/3 to phuket also haah~~
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if see someone wearing kopitiam or lyn tshirt, say hi & wave to me~ icon_rolleyes.gif
AngelLingLing
post May 18 2010, 05:48 PM

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QUOTE(kopitiam @ May 18 2010, 05:32 PM)
if see someone wearing kopitiam or lyn tshirt, say hi & wave to me~ icon_rolleyes.gif
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haha u going same date as panasonic right? been to phuket when i was very very young lol!

so not too sure where to stay n when to book for the hotel also @.@

kokuryo
post May 18 2010, 05:51 PM

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QUOTE(yott-chan @ May 18 2010, 05:29 PM)
anyone did the same as i am?

i login via mobile.airasia.com, choose tix, then when wanna pay using credit card (mastercard), i got the error page, then i didn't dare to refresh, just close browser.

wonder if my cc kena charged onot? hmm.gif
*
Call the bank to confirm is the best way..
kopitiam
post May 18 2010, 06:04 PM

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QUOTE(AngelLingLing @ May 18 2010, 05:48 PM)
haha u going same date as panasonic right? been to phuket when i was very very young lol!

so not too sure where to stay n when to book for the hotel also @.@
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i like club bamboo hotel @ patong but the location is very far from the beach (30min walk) sweat.gif
stimix
post May 18 2010, 06:42 PM

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No need via mobile..even using normal Internet explorer kena such errors more than 10 times..& 3 times suspense till hv to call Credit card companies to confirm.. blush.gif
QUOTE(yott-chan @ May 18 2010, 05:29 PM)
anyone did the same as i am?

i login via mobile.airasia.com, choose tix, then when wanna pay using credit card (mastercard), i got the error page, then i didn't dare to refresh, just close browser.

wonder if my cc kena charged onot? hmm.gif
*
panasonic88
post May 18 2010, 06:59 PM

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QUOTE(stimix @ May 18 2010, 06:42 PM)
No need via mobile..even using normal Internet explorer kena such errors more than 10 times..& 3 times suspense till hv to call Credit card companies to confirm.. blush.gif
*
the end result is the biggest achievement, isn't tongue.gif

hoping for more forumers who have successfully bought their air tickets, share with us destination that offer RM0.00 fare & its travel date.

i heard that usually MAS will come up with something similar after AA promo? lol!

today is the first day, net congestion is terribly horrible, i gonna wait for another few more days when the hype is over... hopefully still manage to get what i want laugh.gif
idunnolol
post May 18 2010, 07:05 PM

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Another booking via direct debit also sangkut doh.gif This time via maybank2u .

Have to wait and email them again shakehead.gif
kopitiam
post May 18 2010, 07:16 PM

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anyone managed to get in this time?
panasonic88
post May 18 2010, 07:17 PM

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Yah, managed to play around with the date.

KL-Phuket 7/1/11 (depart 8.20pm) to 10/1/11 (all day) has RM0 fare.
jackolantern
post May 18 2010, 07:39 PM

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i think AA should make it 2 days instead 5 days.. i cannot booking on normal ticks because got bee only
ken_zie
post May 18 2010, 07:59 PM

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haiz... freaking slow...!!!!!!
kucingfight
post May 18 2010, 08:07 PM

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helped my fren booked kl-bangkok..7 ppl= rm700..w00t shocking.gif
kopitiam
post May 18 2010, 08:39 PM

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QUOTE(kucingfight @ May 18 2010, 08:07 PM)
helped my fren booked kl-bangkok..7 ppl= rm700..w00t  shocking.gif
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how u managed to get in? hmm.gif
kucingfight
post May 18 2010, 08:47 PM

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QUOTE(kopitiam @ May 18 2010, 08:39 PM)
how u managed to get in? hmm.gif
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slow..back..enter..timeout...back..enter..timeout.back enter..till the last marathon
leongtat
post May 18 2010, 08:49 PM

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QUOTE(panasonic88 @ May 18 2010, 05:02 PM)
i haven't got mine yet, just browse thru. passport details is at home  doh.gif

my time selection is odd, in order to get the RM0 fare, depart at night (gonna check in for room at night, not worthy), return in the evening (which is fine).  hmm.gif

since my boyfriend is sponsoring me the trip, maybe i shall opt for a Gold Coast trip like kucingfight is having laugh.gif
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Nonit passport details when registration de....Your IC is sufficient enough...
techie.opinion
post May 18 2010, 09:36 PM

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I did not put any ID/IC numbers when registered.. I just entered my name, address and mobile numbers... is that ok? I think we can manage to complete it later also? Ok or not huh...

QUOTE(leongtat @ May 18 2010, 08:49 PM)
Nonit passport details when registration de....Your IC is sufficient enough...
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Added on May 18, 2010, 9:40 pmI manage to get RM0 AA tickets for 3 adults and 1 infant... it cost me MYR211.00 to & fro (insurance included) for all fly from KLIA-BKI (Kota Kinaballu) Return BKI-KLIA....

QUOTE(panasonic88 @ May 18 2010, 06:59 PM)
the end result is the biggest achievement, isn't tongue.gif

hoping for more forumers who have successfully bought their air tickets, share with us destination that offer RM0.00 fare & its travel date.

i heard that usually MAS will come up with something similar after AA promo? lol!

today is the first day, net congestion is terribly horrible, i gonna wait for another few more days when the hype is over... hopefully still manage to get what i want laugh.gif
*
This post has been edited by techie.opinion: May 18 2010, 09:40 PM
stimix
post May 18 2010, 09:52 PM

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Well pretty normal-lah...Me also sangkut atleast 10 times or more..keep on back & refresh at PAYMENT PAGE sumore although ask not too!! & called Maybank & Stand chart few times to confirm no charging..

No point email AA..they will not reply U need to call the bank
QUOTE(idunnolol @ May 18 2010, 07:05 PM)
Another booking via direct debit also sangkut  doh.gif  This time via maybank2u .

Have to wait and email them again  shakehead.gif
*
iena_jr
post May 18 2010, 10:09 PM

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i made my booking and payment just now.

suddenly this came out;


Dear customer,
We have received your payment request before.
If you have successfully made payment at MAYBANK, please contact AirAsia to check your order status for the following order details:
Order Number: Y9SWLI
Transaction ID: Y9SWLI10051821585
Thank you for your continued support.

i opened my profile and check the manage my booking box, this came out;

You will need to complete your payment via selected bank to confirm this booking.
This reservation will remain on hold until Tuesday, 18 May 2010 at 23:58.

haiyyoo...

how ya? made my payment using maybank debit card.
idunnolol
post May 18 2010, 10:17 PM

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QUOTE(stimix @ May 18 2010, 09:52 PM)
Well pretty normal-lah...Me also sangkut atleast 10 times or more..keep on back & refresh at PAYMENT PAGE sumore although ask not too!! & called Maybank & Stand chart few times to confirm no charging..

No point email AA..they will not reply U need to call the bank
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What's the purpose of calling the bank? The payment already went through. Its just that AA automatic payment system didnt update the payment status.

This is what they told me via live help

Please be advised direct debit payment will normally take 2 hours up to 48 hours to confirm due to server lagness. If you've validated the payment had been made, therefore all you have to do is just wait for the booking to be confirmed. If your account has been deducted, please send a copy of your bank statement to us either by fax to +603 2160 9518 with attention the booking number. You can also email to us the bank statement in JPEG or PDF format to malaysia-support@airasia.com

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