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 AIRASIA, Services, Complains, & Q&A

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darkages
post May 18 2010, 02:20 PM

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Anyone got HK, BKK or Gold Coast? Please report tongue.gif
stimix
post May 18 2010, 02:31 PM

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Yeap...Indon the airport tax is exclusiev..so it will be 100% free on return trip except those meal & convenience fee you paid.

@Vincent me also haven't received any email. Just the online confirmation prompted few min b4 the bees came back haha..I will check..Anyway already print screen my booking number incase of dispute.. smile.gif
QUOTE(leongtat @ May 18 2010, 01:25 PM)
If i not mistaken.... For indonesia country when you come back to malaysia you nit to pay the airport tax... Phuket already included the airport tax for both way i guess...
Correct me if i'm wrong... this is based on my experience frm Bali.
*
kucingfight
post May 18 2010, 02:38 PM

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Yes correct..all departure from indon, airport tax not inclusive. from my previous flights to bali,manado,medan
idunnolol
post May 18 2010, 02:43 PM

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Eh shit, During the payment gateway where it make's us wait, It timeout error out of sudden. How? I got the slip from ambank stating payment is successfull
stimix
post May 18 2010, 02:51 PM

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Mine almost similar case but I saw for a while the confirmation from AA & straight away print screen..Anyway just chk my email just now..confirmed dy...yeah...Prabanan & Borobudor..here I cum.... rclxm9.gif

QUOTE(idunnolol @ May 18 2010, 02:43 PM)
Eh shit, During the payment gateway where it make's us wait, It timeout error out of sudden. How? I got the slip from ambank stating payment is successfull
*
idunnolol
post May 18 2010, 02:52 PM

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So must wait a ? Damn nervous la, if my flight alone nvm but flying with 9 other people also
stimix
post May 18 2010, 03:01 PM

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Call ambank lah...during my booking this Morning, I also call Stanchart twice bcos got error msg & once they confirmed still no booking due to me secure..thingy rejected, I re-apply the secure code & got it done after ~ 3-4 times!!
idunnolol
post May 18 2010, 03:05 PM

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What am i suppose to tell ambank? Btw I paid via direct debit
tientien
post May 18 2010, 03:11 PM

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i pay thru cimb direct debit too, bank deducted but yet receive confirmation from AA。 its kl-hk, 294 return, include tax, insurance n meal(no luggage)
idunnolol
post May 18 2010, 03:14 PM

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Seriously, Airasia is getting a lot of bad preception from me already. I understand that its a bussiness for profit but at least provide a decent customer service la, Want to talk to agent now must call premium line, WTF
darkages
post May 18 2010, 03:14 PM

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Got myself a weekend Phuket trip. Fly from SG, zero fare, ok la...
stimix
post May 18 2010, 03:18 PM

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Well you pay peanuts what else you wanna expect lor...I paid premium on MAS flight last year & got monkey haizzz... sad.gif cry.gif
QUOTE(idunnolol @ May 18 2010, 03:14 PM)
Seriously, Airasia is getting a lot of bad preception from me already. I understand that its a bussiness for profit but at least provide a decent customer service la, Want to talk to agent now must call premium line, WTF
*
vincentwmh
post May 18 2010, 03:21 PM

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QUOTE(stimix @ May 18 2010, 02:31 PM)
Yeap...Indon the airport tax is exclusiev..so it will be 100% free on return trip except those meal & convenience fee you paid.

@Vincent me also haven't received any email. Just the online confirmation prompted few min b4 the bees came back haha..I will check..Anyway already print screen my booking number incase of dispute.. smile.gif
*
stimix,
congrats!! at least u managed to snap on ur booking no... mine! bee attacked me aft click "pay" ...aiya since this booking @ 2am till now still no email confirmation receive... i think NOT captured liow la...
stimix
post May 18 2010, 03:25 PM

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Call your card company to confirm-lah...I kena so many times everytime AA having promotions...Last time also same a syou & after confirmation my booking failed..I hv to re-book again..chances is...Kena rejected liao
idunnolol
post May 18 2010, 03:25 PM

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QUOTE(stimix @ May 18 2010, 03:18 PM)
Well you pay peanuts what else you wanna expect lor...I paid premium on MAS flight last year & got monkey haizzz... sad.gif  cry.gif
*
You paid by credit card or direct debit?
stimix
post May 18 2010, 03:26 PM

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Credit card lah..
idunnolol
post May 18 2010, 03:27 PM

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Aiya, I paid by direct debit. Anybody got the same problem like i did? Do share how to settle this

This is what they wrote to me via live help

Please be advised direct debit payment will normally take 2 hours up to 48 hours to confirm due to server lagness. If you've validated the payment had been made, therefore all you have to do is just wait for the booking to be confirmed. If your account has been deducted, please send a copy of your bank statement to us either by fax to +603 2160 9518 with attention the booking number. You can also email to us the bank statement in JPEG or PDF format to malaysia- support@airasia.com

This post has been edited by idunnolol: May 18 2010, 03:45 PM
stimix
post May 18 2010, 03:46 PM

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Call the Debit card company-lah..
leongtat
post May 18 2010, 03:46 PM

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for those who encounter BEE's attack.... you might want to add a 's' behind your http.

Try it and let me know whether can anot....
idunnolol
post May 18 2010, 03:48 PM

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QUOTE(stimix @ May 18 2010, 03:46 PM)
Call the Debit card company-lah..
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Bro,its direct debit. Like maybank2u

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