passport is needed for domestic flight?

What will happen if lets say airasia cancel my ten o clock plane? will they reschedule me to the next flight ?

Guys,

One of the person in my itinerary cant make it, Is it possible to transfer her supersize luggage to another person?

Around RM 10

Airasia never bother to upgrade system ka? Everytime free seat sure hang

Eh shit, During the payment gateway where it make's us wait, It timeout error out of sudden. How? I got the slip from ambank stating payment is successfull

So must wait a ? Damn nervous la, if my flight alone nvm but flying with 9 other people also

What am i suppose to tell ambank? Btw I paid via direct debit

Seriously, Airasia is getting a lot of bad preception from me already. I understand that its a bussiness for profit but at least provide a decent customer service la, Want to talk to agent now must call premium line, WTF

You paid by credit card or direct debit?

Aiya, I paid by direct debit. Anybody got the same problem like i did? Do share how to settle this

This is what they wrote to me via live help

Please be advised direct debit payment will normally take 2 hours up to 48 hours to confirm due to server lagness. If you've validated the payment had been made, therefore all you have to do is just wait for the booking to be confirmed. If your account has been deducted, please send a copy of your bank statement to us either by fax to +603 2160 9518 with attention the booking number. You can also email to us the bank statement in JPEG or PDF format to malaysia- support@airasia.com

This post has been edited by idunnolol: May 18 2010, 03:45 PM

Bro,its direct debit. Like maybank2u

Another booking via direct debit also sangkut This time via maybank2u .

Have to wait and email them again

What's the purpose of calling the bank? The payment already went through. Its just that AA automatic payment system didnt update the payment status.

This is what they told me via live help

Please be advised direct debit payment will normally take 2 hours up to 48 hours to confirm due to server lagness. If you've validated the payment had been made, therefore all you have to do is just wait for the booking to be confirmed. If your account has been deducted, please send a copy of your bank statement to us either by fax to +603 2160 9518 with attention the booking number. You can also email to us the bank statement in JPEG or PDF format to malaysia-support@airasia.com

If 12 hours no news, Better send them the statements lo. Better safe than sorry. I already sent mine

From Malay mail website?

---

Added on May 18, 2010, 10:38 pmI am just waiting to call the bank side tomorrow. Do let us know if you have any progress

This post has been edited by idunnolol: May 18 2010, 10:38 PM

Try logging into your maybank account. There should have some record

This is taken from airasia blog

Common Issues:

1. Payment Error / Time-out / Payment showing “Pending” or “Need payment”
• Don’t worry if you see this message.
• Call your bank to find out if the transaction has gone through. If it has, it means your transaction was successful and you do not need to go through the booking process again.

2. I see my Booking Number, but No Confirmation Email received
• During promo periods, our site experiences high traffic and can get quite congested. It may take a longer time to receive confirmation emails. Please give it 24 - 48 hrs. Just make sure you've checked with your respective bank whether or not the transaction went through.

Thanks for your advise stimix, i will call the bank tomorrow

You called the bank? I called my bank and according to them the payment have already went through

Can i know what time you book with them? Guess next time should pay with maybank instead of ambank