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> Skynet Courier service, Think twice before you use their service

kembar4
post Sep 8 2012, 06:28 PM

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QUOTE(kembar4 @ Sep 4 2012, 12:46 PM)
Skynet Seremban is terrible.

A few months ago, I was supposed to receive a parcel. It was delayed with no reason , and after calling them up a number of times, finally they sent someone via motor to my place to deliver a parcel at around 6PM. The excuse was that their main driver met with an accident.

A new parcel was sent to me via DPEX and they handed the parcel over to skynet since saturday. I called DPEX and was informed that they gave the parcel to skynet in seremban and i should contact them since they were holding the parcel since saturday. I didn't receive any notifications or information.

Call skynet office in seremban and was told that their driver met with an accident and that my parcel is in their office and that I should collect it on my own. Their main driver has too many stuff to collect so they couldn't send it to me.

Their excuses is just absurd. Now waiting for them to work something out.
*
Chased them a few times and their excuses never stopped. I told them to have it delivered to me on the same day no matter what.

Received a call from their manager later and said that she would be passing by my area before she reaches home so she'll pass it to me. I met her somewhere near my house and collected my parcel.

Since I will be receiving quite a number of parcels from these guys, we should work some stuff out so they don't get bothered by me ever so often. biggrin.gif
Motorman
post Sep 8 2012, 06:36 PM

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Agree, never use Skynet. I lost 2 GPS navigaton units ( 1 unit Garmin & 1 china make) which cost close to Rm1,000 and they only agree to pay Rm100 after much argument with them. They r the most irresponsible courier service company and totally cannot be trusted.
The incident happened when my parcel did not reach my supplier for more then 2 weeks and my supplier had to go the Skynet office personally in Butterworth to check. Only then they found the parcel was tampered and on opening they found the box was empty. They cannot deny it cos the parcel was opened at the Syknet office and witnessed by the counter cleck and the branch manager. The recorded weight of the parcel at both the sending and receiving end were all different. vmad.gif

Never Never use Skynet!!! vmad.gif vmad.gif

This post has been edited by Motorman: Sep 8 2012, 06:38 PM
bf77iw
post Sep 10 2012, 05:00 PM

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As for my case, they say i have already received the parcel but in fact i did not.

They show me the tracking code and i found my name there. The address i put my office but there are total 3 floors, they wrote there 11 floor and the IC number of that person who share the same name as me is a girl's IC(even number).

I wonder how they went up to 11th floor to send the parcel... bad experience with them and will never use SKYNET again!!! doh.gif
id3d
post Sep 11 2012, 01:45 PM

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hi.. how can I download the slip from Skynet website ? I wish to check if my address is correct.

Thank you.
agnesnini
post Sep 13 2012, 08:48 AM

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they always delay my items vmad.gif although my items are ald arrived in Pg,bt they cn delay it almost 3days rclxms.gif

Wed, 12 Sep 12 Time Location
Out for Delivery 12:11 pm PENANG (PEN)
Tue, 11 Sep 12 Time Location
Out for Delivery 1:36 pm PENANG (PEN)
Mon, 10 Sep 12 Time Location
Out for Delivery 10:14 am PENANG (PEN)
Arrived PEN 9:47 am PENANG (PEN)
Linehaul to PEN 12:21 am MAIN HUB (HUB)
Sat, 08 Sep 12 Time Location
Arrived HUB 10:30 pm MAIN HUB (HUB)
Linehaul to HUB 11:24 am SUBANG JAYA (CR3)
Collection 11:24 am SUBANG JAYA (CR3)

Shipment Problem 1
Date: 11 Sep 12 1:40 pm
Problem Code: PC029B
Created By: PEN
Comments: INFO - REQUIRED
Information required. Please contact your local courier office.
Shipment Problem 2
Date: 12 Sep 12 12:11 pm
Problem Code: PC028
Created By: PEN
Comments: HELD IN BRANCH
Shipment delayed. Please contact your local courier office

1st problem,my address blur,they cnt seen, I sent address to them by sms,and they guarantee will priority delivery to me yesterday .
2nd problem, they out for delivery on 12:11pm,not more thn 1min, they delay my items shocking.gif today, I called them,they gv me reason was no enough staff to delivery rclxms.gif

My 2nd item also will delivery by today,since 11:39am out for delivery till now,they not yet cum rclxms.gif

next time I will change to ABX,more efficiency, mayb my house close to ABX office,they delivery by Motor around 12pm+thumbup.gif
Skynet hv to wait till 4pm+

This post has been edited by agnesnini: Sep 13 2012, 05:06 PM
kevingirl
post Sep 15 2012, 09:57 AM

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does anyone know skynet contact # for subang jaya office?
imap.cc
post Sep 15 2012, 10:10 AM

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QUOTE(kevingirl @ Sep 15 2012, 09:57 AM)
does anyone know skynet contact #  for subang jaya office?
*
this is customer walk in center, for office try to google it biggrin.gif


Station
SUBANG JAYA

Company Name
PCH / SZB / PJY (CENTRAL REGION 3)
Address
No 4, Jalan SS 13/5, 47500 Subang Jaya, Selangor.
Telephone
+603-56239100 +603-56239144
Fax
+603-56239105
Email
hqpuzi@skynet.com.my
Person Incharge
ERIC CHIA
Operating Hour
Monday to Friday (9:00am - 6:00pm)
Saturday (9:00am - 1:00pm)
*Close on Sunday and Public Holidays
Branch Code
EXP

user posted image
demolationz
post Sep 19 2012, 06:56 AM

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QUOTE(imap.cc @ Sep 15 2012, 10:10 AM)
this is customer walk in center, for office try to google it biggrin.gif
Station
SUBANG JAYA

Company Name
PCH / SZB / PJY (CENTRAL REGION 3)
Address
No 4, Jalan SS 13/5, 47500 Subang Jaya, Selangor.
Telephone
+603-56239100  +603-56239144   
Fax
+603-56239105     
Email
hqpuzi@skynet.com.my
Person Incharge
ERIC CHIA
Operating Hour
Monday to Friday (9:00am - 6:00pm)
Saturday (9:00am - 1:00pm)
*Close on Sunday and Public Holidays
Branch Code
EXP

user posted image
*
Those lenglui fake liao. I go there, a man jaga the counter doh.gif
kevingirl
post Sep 19 2012, 02:29 PM

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QUOTE(demolationz @ Sep 19 2012, 06:56 AM)
Those lenglui fake liao. I go there, a man jaga the counter  doh.gif
*
haha..


Added on September 19, 2012, 2:29 pm
QUOTE(imap.cc @ Sep 15 2012, 10:10 AM)
this is customer walk in center, for office try to google it biggrin.gif
Station
SUBANG JAYA

Company Name
PCH / SZB / PJY (CENTRAL REGION 3)
Address
No 4, Jalan SS 13/5, 47500 Subang Jaya, Selangor.
Telephone
+603-56239100  +603-56239144   
Fax
+603-56239105     
Email
hqpuzi@skynet.com.my
Person Incharge
ERIC CHIA
Operating Hour
Monday to Friday (9:00am - 6:00pm)
Saturday (9:00am - 1:00pm)
*Close on Sunday and Public Holidays
Branch Code
EXP

user posted image
*
thankssss

This post has been edited by kevingirl: Sep 19 2012, 02:29 PM
BlackWoods
post Sep 22 2012, 10:37 AM

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Please forget about this company.
They never send parcel, I guess their staffs is not even working everyday.
After 3 days of fake online tracking, I call them and they say they cannot find my address, but they never call me to tell me.
demolationz
post Sep 24 2012, 12:37 AM

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QUOTE(BlackWoods @ Sep 22 2012, 10:37 AM)
Please forget about this company.
They never send parcel, I guess their staffs is not even working everyday.
After 3 days of fake online tracking, I call them and they say they cannot find my address, but they never call me to tell me.
*
U got tracking, and said it is fake ? Whats the status inside tracking ? hmm.gif
JEDIgal
post Sep 24 2012, 04:05 PM

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this skynet not only sucks elsewhere. it really really really sucks real bad in kuching
My experience:

Item sent from Subang Jaya on Thursday 20 Sept 2012.
Based on the online track, item arrived at Skynet Kuching around 9am 21 Sept. 2012. But not delivered. Tried to call 082255992 on 22 Sept. but no answer.
Called on 24 Sept at 10am. Till now at about 4pm on 24 Sept, not delieverd. Excxuses are : no delievery boy, tyre punctured. WTF.
Never returned call to update update despite promised.
Then gave me phone number of deleiveryman and ask me to call. WTF, they should call and ask the idiot to call me.
What sort of courier service is skynet?
I will make sure that people who send items to me does not use this idiot courier.


This post has been edited by JEDIgal: Sep 24 2012, 04:12 PM
demolationz
post Sep 24 2012, 07:15 PM

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QUOTE(JEDIgal @ Sep 24 2012, 04:05 PM)
this skynet not only sucks elsewhere. it really really really sucks real bad in kuching
My experience:

Item sent from Subang Jaya on Thursday 20 Sept 2012.
Based on the online track, item arrived at Skynet Kuching around 9am 21 Sept. 2012. But not delivered.  Tried to call 082255992 on 22 Sept. but no answer.
Called on 24 Sept at 10am. Till now at about 4pm on 24 Sept, not delieverd. Excxuses are : no delievery boy, tyre punctured. WTF.
Never returned call to update update despite promised.
Then gave me phone number of deleiveryman and ask me to call. WTF, they should call and ask the idiot to call me.
What sort of courier service is skynet?
I will make sure that people who send items to me does not use this idiot courier.
*
I think u need to use Pos Laju hmm.gif
U dont pickup your item by urself ?
BlackWoods
post Sep 26 2012, 11:01 AM

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QUOTE(demolationz @ Sep 24 2012, 12:37 AM)
U got tracking, and said it is fake ? Whats the status inside tracking ?  hmm.gif
*
The tracking number is real, the status is fake, I've encountered this quite a few times already so I know their trick.
So after 3 working days, they finally pick up my call and they say "we can't find your address", what kind of excuse is that?
They don't even give me a call that they can't find my address.

Still ending up that I need to go to their office and pick up again.
This is the 6-7th times.
Too bad the sender didn't inform me he will use Skynet before sending out, or else I'm sure to reject that sh*tty courier company.
billytattertons
post Sep 26 2012, 11:10 AM

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QUOTE(BlackWoods @ Sep 26 2012, 11:01 AM)
The tracking number is real, the status is fake, I've encountered this quite a few times already so I know their trick.
So after 3 working days, they finally pick up my call and they say "we can't find your address", what kind of excuse is that?
They don't even give me a call that they can't find my address.

Still ending up that I need to go to their office and pick up again.
This is the 6-7th times.
Too bad the sender didn't inform me he will use Skynet before sending out, or else I'm sure to reject that sh*tty courier company.
*
Wow... this really doesn't sound good for a courier company man...
anyway, avoid them at all cost...
JEDIgal
post Sep 26 2012, 01:46 PM

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YES.... avoid at all cost. Seems so many complaints an yet they are not bothered at all. They don't bother to improve.


Added on September 26, 2012, 1:48 pm
QUOTE(demolationz @ Sep 24 2012, 07:15 PM)
I think u need to use Pos Laju  hmm.gif
U dont pickup your item by urself ?
*
they did ask me to go and pick up.
I told them ok if they can pay for my transportation charges.
Anyway, why should I go and pickup. It is supposed to be delivered to my address.

This post has been edited by JEDIgal: Sep 26 2012, 01:48 PM
koklimabc
post Sep 28 2012, 06:37 PM

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skynet in Bukit Mertajam is farking lazy delay delivery until 3 days no response and failed to promise sent to me at today.
demolationz
post Sep 30 2012, 09:16 AM

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QUOTE(JEDIgal @ Sep 26 2012, 01:46 PM)
YES.... avoid at all cost. Seems so many complaints an yet they are not bothered at all. They don't bother to improve.


Added on September 26, 2012, 1:48 pm

they did ask me to go and pick up.
I told them ok if they can pay for my transportation charges.
Anyway, why should I go and pickup. It is supposed to be delivered to my address.
*
Nice point there laugh.gif
skywrx03
post Oct 19 2012, 11:40 AM

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Never use this "SXXT"ky Net.. mad.gif mad.gif mad.gif

Airway Bill No: 0108127XXXX SKYNET SUBANG
Status: Out for Delivery
Delivery Date:
Signature:
Tracking Progress:
Thu, 18 Oct 12 Time Location
Out for Delivery 9:30 am (CR2)
Arrived CR2 7:24 am (CR2)
Linehaul to KCL 3:49 am MAIN HUB (HUB)
Wed, 17 Oct 12 Time Location
Arrived HUB 8:23 pm MAIN HUB (HUB)
Linehaul to HUB 5:45 pm SUBANG JAYA (CR3)
Collection 4:34 pm SUBANG JAYA (CR3)

Shipment Problem 1
Date: 18 Oct 12 7:46 pm
Problem Code: PC003A
Created By: CR2
Comments: BAD ADDRESS
We were unable to locate the consignee's address. Please contact your local courier office to provide a new address and/or phone number

I have call them more than 20 times today it is either no answer or line engaged.. mad.gif mad.gif mad.gif

This post has been edited by skywrx03: Oct 19 2012, 11:40 AM
BlackWoods
post Oct 19 2012, 11:54 AM

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QUOTE(koklimabc @ Sep 28 2012, 06:37 PM)
skynet in Bukit Mertajam is farking lazy delay delivery until 3 days no response  and failed to promise sent to me at today.
*
They not delay, they never send, go pick up yourself bro, it is Skynet. biggrin.gif

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