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> Skynet Courier service, Think twice before you use their service

sue3008
post Oct 21 2012, 02:44 PM

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Tracking Details - 201669157885
arrived in Skynet Batu Caves yesterday (Saturday) & waited till 4.45pm but no sign of the courier guy. Tracked again later in the evening, 'Shipment Problem 1: Date: 20 Oct 12 3:00 pm CONSIGNEE NOT AT HOME/OFFICE. DELIVERY WILL BE RE-ATTEMPTED
Delivery has been attempted, the consignee was not present / company closed. Delivery will be re-attempted on 21 Oct 12'.

Skynet's delivery system is a disaster! This is not the 1st time as we have faced delivery problems from this company on numerous times. Last year was the worst, package was delivered around 2 weeks later after numerous calls to the company. Today, I have tried to call Batu Caves & Cheras contact number without any success.

Obviously they have false delivery recorded (not the 1st time as on previous experiences with them).
I expect to have many more excuses from them.
kevintth
post Oct 30 2012, 01:12 AM

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Wah.. i never know skynet was so bad 1 woh... I ordered one item from China. Then reach here on 25/10
I thought i can received the item today, who know it never arrived.

Mon, 29 Oct 12 Time Location
Out for Delivery 11:13 am CENTRAL REGION 5 (CR5)

Sat, 27 Oct 12 Time Location
Arrived CR5 6:58 am CENTRAL REGION 5 (CR5)

Thu, 25 Oct 12 Time Location
Linehaul to HUB 11:24 pm MSIA HUB
Scheduled for Departure 11:09 pm MSIA HUB
Scheduled for Departure 11:01 pm MSIA HUB


Out for delivery on 29/10, meaning it suppose to deliver at the same day right? And where is CR5? Klang?
denzel88
post Nov 3 2012, 03:00 PM

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Any idea of they work on saturdays?

Mine got stuck at out for delivery. Not even sure
What they are doing. Seems like slacking.

Sat, 03 Nov 12 Time Location
Out for Delivery 10:30 am SUBANG JAYA (CR3)
Out for Delivery 7:55 am SUBANG JAYA (CR3)
Arrived CR3 7:18 am SUBANG JAYA (CR3)


blaze270284
post Nov 3 2012, 07:26 PM

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QUOTE(denzel88 @ Nov 3 2012, 03:00 PM)
Any idea of they work on saturdays?

Mine got stuck at out for delivery. Not even sure
What they are doing. Seems like slacking.

Sat, 03 Nov 12 Time Location
Out for Delivery 10:30 am SUBANG JAYA (CR3)
Out for Delivery 7:55 am SUBANG JAYA (CR3)
Arrived CR3 7:18 am SUBANG JAYA (CR3)
*
Half day only on saturday. After reading this thread i feel that i shud have stuck with poslaju. I hope my parcel will arrive savely this monday.
denzel88
post Nov 3 2012, 11:55 PM

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QUOTE(blaze270284 @ Nov 3 2012, 07:26 PM)
Half day only on saturday. After reading this thread i feel that i shud have stuck with poslaju. I hope my parcel will arrive savely this monday.
*
Yes , i hope it cmes on Monday sad.gif


Added on November 4, 2012, 12:09 amsad.gif ... now I found out why the package didnt arrive.
The address is wrong... a few alphabet of my address are wrongly spelled.

Why didnt the Skynet use their common sense to check the nearest possible address and call my telephone number???!?

This post has been edited by denzel88: Nov 4 2012, 12:09 AM
blaze270284
post Nov 5 2012, 12:34 PM

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QUOTE(denzel88 @ Nov 3 2012, 11:55 PM)
Yes , i hope it cmes on Monday sad.gif


Added on November 4, 2012, 12:09 amsad.gif ... now I found out why the package didnt arrive.
The address is wrong... a few alphabet of my address are wrongly spelled.

Why didnt the Skynet use their common sense to check the nearest possible address and call my telephone number???!?
*
I had to go pick up my item myself today. Good thing the place is nearby. The funny part is the office to my address is like about 15 minutes yet they say that they can only post by tomorrow. Not enough staff. How come a courier service like this? We pay for their services, they should send it out as promised.

So far i have used poslaju to send out games and even an ipad to Sarawak. I send today item received by buyer tomorrow. Cannot believe that skynet cannot send parcels on time.

Kesimpulan, I will never ever use skynet.

Kellyyhx
post Nov 5 2012, 02:37 PM

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QUOTE(blaze270284 @ Nov 5 2012, 12:34 PM)
I had to go pick up my item myself today. Good thing the place is nearby. The funny part is the office to my address is like about 15 minutes yet they say that they can only post by tomorrow. Not enough staff. How come a courier service like this? We pay for their services, they should send it out as promised.

So far i have used poslaju to send out games and even an ipad to Sarawak. I send today item received by buyer tomorrow. Cannot believe that skynet cannot send parcels on time.

Kesimpulan, I will never ever use skynet.
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Agree. Skynet service is getting worst. Their hotline is forever busy, and it takes 2 days to deliver from 1 branch to another.
soul333
post Nov 5 2012, 03:38 PM

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skynet sux..

i call skynet to pickup my doc from my office to send to cyberjaya...already said its urgent, then my fren wait until 7.00pm still didnt come. Next day call them again, the best part when my fren ask why didnt come to the pick up guy, the answer is they didnt know to find my office..wtf...its not the 1st time they come to pick up doc..
aXin
post Nov 7 2012, 05:41 PM

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Bought some live stock from a lowyat trader.
Sent out Monday according to seller, however due to heavy rain skynet refuse to accept the order.
Ok, nvm, sent out Tuesday.
Suppose to arrived this morning.
However until now still not yet out for delivery.
Complaint to seller, seller called skynet, skynet said they dont have enough man power.
Seller ask me to go and collect.
Tried calling skynet (whatever number I also tried up to 10 more times), the lines always engage, or never had anyone to pick the calls.

Don't know when my things will arrived?
And maybe arrived deadly ... T_T
denzel88
post Nov 9 2012, 12:07 PM

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QUOTE(denzel88 @ Nov 3 2012, 11:55 PM)
Yes , i hope it cmes on Monday sad.gif


Added on November 4, 2012, 12:09 amsad.gif ... now I found out why the package didnt arrive.
The address is wrong... a few alphabet of my address are wrongly spelled.

Why didnt the Skynet use their common sense to check the nearest possible address and call my telephone number???!?
*
Update.

The next day on Sunday itself . Guy with a bike delivered the item. Wow i was shocked. Thought Skynet wouldnt deliver on sundays
mackioes
post Nov 9 2012, 12:26 PM

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Hi guys, saw the bad review but too late my seller already used skynet. Only thing i can do is track my parcel and see which branch has it then i search yellow pages for the number then call to confirm they have it and go pick it up. Save me the agony of waiting.
blurry26
post Nov 9 2012, 05:15 PM

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skynet is really sooo lousy~

Fri, 09 Nov 12 Time Location
Delivered 1:30 pm SUBANG JAYA (CR3)
Out for Delivery 1:26 pm SUBANG JAYA (CR3)
Out for Delivery 1:21 pm SUBANG JAYA (CR3)
Tue, 06 Nov 12 Time Location
Out for Delivery 10:53 am SUBANG JAYA (CR3)
Arrived CR3 6:05 am SUBANG JAYA (CR3)
Linehaul to PJY 4:37 am MAIN HUB (HUB)
Mon, 05 Nov 12 Time Location
Arrived HUB 8:56 pm MAIN HUB (HUB)
Linehaul to HUB 8:56 pm MSIA HUB

tues show out for delivery, yest promise today delivery to my house, this morning receive their call, driver din work..
so i have to paksa myself go pick up .. then what for i pay for the money.. dam angry.. they still can write there delivered~
mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif mad.gif

nvr use them again~
tukangspin
post Nov 12 2012, 10:14 PM

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boycott skynet!!!! service mcm haram jadah....babi pun tak haram mcm skynet...!!! service sucks, those low class employee cant even answer my simple question...

up until now i still didnt receive my parcel.

babi skynet..... eh silap, they chengd to.... babinet.

i want to talk to the CEO. Mana ceo punya telor? simpan dlm peti aiskah?
fotunate
post Nov 14 2012, 04:42 PM

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Wed, 14 Nov 12 Time Location
Out for Delivery 10:34 am BATU CAVES (CR1)
Mon, 12 Nov 12 Time Location
Out for Delivery 8:45 am BATU CAVES (CR1)
Sat, 10 Nov 12 Time Location
Out for Delivery 8:56 am BATU CAVES (CR1)
Fri, 09 Nov 12 Time Location
Out for Delivery 9:34 am BATU CAVES (CR1)
Thu, 08 Nov 12 Time Location
Out for Delivery 9:42 am BATU CAVES (CR1)
Wed, 07 Nov 12 Time Location
Out for Delivery 3:42 pm BATU CAVES (CR1)
Arrived CR1 6:35 am BATU CAVES (CR1)
Linehaul to CR1 3:59 am MAIN HUB (HUB)
Tue, 06 Nov 12 Time Location
Linehaul to HUB 8:47 pm PENANG (PEN)
Scheduled for Departure 8:25 pm PENANG (PEN)
Scheduled for Departure 8:24 pm PENANG (PEN)
Collection 6:56 pm PENANG (PEN)

dah seminggu x dapat lagi..cb..
anybody got CR1 contact information..??
whitex19
post Nov 21 2012, 10:33 AM

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Three times using Skynet, I never had problem until the fourth time when suddenly I realize the item is never arrive, then I checked the shipment tracking and found out the the shipment f.u.c.k.i.n.g.l.y delayed twice with problem PC028 thing. But today still waiting for the item. I don't know what is the meaning of PC028 until I found this thread. I really don't understand I just bough something from lelong and never had problem with them until now what the f.u.c.k Skynet. vmad.gif vmad.gif vmad.gif mad.gif

This post has been edited by whitex19: Nov 21 2012, 10:56 AM
email2one
post Nov 21 2012, 07:36 PM

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SKYNET IS BAD COMPANY.

They should not be in the courier service industry. So much bad reputation.

They should do the job to deliver on time.

It is a joke to tell receipient to collect ownself when they have not make any delivery attempt.

This post has been edited by email2one: Nov 21 2012, 07:37 PM
yityieng
post Nov 24 2012, 06:25 PM

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Sat, 24 Nov 12 Time Location
Arrived KUA 9:02 am KUANTAN (KUA)
Linehaul to HUB 12:39 am SUBANG JAYA (CR3)
Collection 12:30 am SUBANG JAYA (CR3)
Linehaul to KUA 12:22 am (HUB)
Fri, 23 Nov 12 Time Location
Arrived HUB 8:58 pm (HUB)

Shipment Problem 1
Date: 24 Nov 12 12:11 pm
Problem Code: PC002
Created By: KUA
Comments: HELD IN CUSTOMS - INACCURATE
Shipment will be delivered after customs clearance. For additional info, contact your local courier office

WHY??? Can someone tell me what is wrong? How come in Kuantan also held by custom? Sent from Kl to Ktn branch but held in custom in kuantan? Does it even make sense?

Thanks peeps~
Sauron76
post Nov 26 2012, 12:23 PM

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QUOTE(fotunate @ Nov 14 2012, 04:42 PM)
Wed, 14 Nov 12 Time Location
Out for Delivery 10:34 am BATU CAVES (CR1)
Mon, 12 Nov 12 Time Location
Out for Delivery 8:45 am BATU CAVES (CR1)
Sat, 10 Nov 12 Time Location
Out for Delivery 8:56 am BATU CAVES (CR1)
Fri, 09 Nov 12 Time Location
Out for Delivery 9:34 am BATU CAVES (CR1)
Thu, 08 Nov 12 Time Location
Out for Delivery 9:42 am BATU CAVES (CR1)
Wed, 07 Nov 12 Time Location
Out for Delivery 3:42 pm BATU CAVES (CR1)
Arrived CR1  6:35 am BATU CAVES (CR1)
Linehaul to CR1 3:59 am MAIN HUB (HUB)
Tue, 06 Nov 12 Time Location
Linehaul to HUB 8:47 pm PENANG (PEN)
Scheduled for Departure 8:25 pm PENANG (PEN)
Scheduled for Departure 8:24 pm PENANG (PEN)
Collection 6:56 pm PENANG (PEN)

dah seminggu x dapat lagi..cb..
anybody got CR1 contact information..??
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vista enthusiasist
post Nov 26 2012, 01:41 PM

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Well for me skynet penang service is good. I bought something at taobao via agent at lowyat and the item was shipped with dpex and handled by skynet when it reaches Malaysia.

For your information the item reach Malaysia at 25 Nov 2012 and at 26 Nov 2012 12.45pm I got my item.

Just my 2 cent.
Sauron76
post Nov 26 2012, 02:14 PM

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Last time, it took 4 days from Shah Alam to Ampang through Skynet. sweat.gif

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