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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint

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TSfairylord
post Jul 15 2018, 10:03 AM

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QUOTE(hurtedheart @ Jul 14 2018, 11:11 PM)
May i know the snap IC, can we cross the IC to prevent misuse?
*
Try and let us know, but I can't remember if applicant can select image from file to submit.

QUOTE(drbone @ Jul 15 2018, 12:33 AM)
Made a payment for grab for rm200 at 9 pm. Still not reflected in BigPay. Anyone else encountered this ?
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How is the update? Hmm...Sometimes it does not updated immediately by itself, but usually update immediate after we logon to Apps (I assume this because I only saw the push notifications on recent transaction when I open the Apps few times)


QUOTE(mamamia @ Jul 15 2018, 09:04 AM)
My friend apply BigPay end May, finally receive his card last week after recard.. first one gone missing.. 2nd Card only receive last week after several follow up.

When activate his card, only have RM20 balance without the RM10 referral rewards. I check my referral, also didn’t get any n notice it still show pending activation for my referral despite he has already activated it..

A bad experience to him with several follow up, ended up still need to call to get back the referral rewards.. yet, not easy to call even during office hour.. he almost want to throw away the card d..

Make me feel guilty to ask him to apply this card.. he said he very regret to apply this card.. somemore need to wait like ages to get card with several follow ups yet still have problem
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This is really unpleasant to new applicant also on existing user like me keep telling other how good is BigPay (and now I have to put in the "BUT" statement to end the promoting). Hopefully these issues quickly resolved and get improved, don't make users become until reluctant to promo although there is RM10 reward.

This post has been edited by fairylord: Jul 15 2018, 10:04 AM
TongCN
post Jul 15 2018, 10:07 AM

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QUOTE(mamamia @ Jul 15 2018, 09:04 AM)
My friend apply BigPay end May, finally receive his card last week after recard.. first one gone missing.. 2nd Card only receive last week after several follow up.

When activate his card, only have RM20 balance without the RM10 referral rewards. I check my referral, also didn’t get any n notice it still show pending activation for my referral despite he has already activated it..

A bad experience to him with several follow up, ended up still need to call to get back the referral rewards.. yet, not easy to call even during office hour.. he almost want to throw away the card d..

Make me feel guilty to ask him to apply this card.. he said he very regret to apply this card.. somemore need to wait like ages to get card with several follow ups yet still have problem
*


I’m using support email and very fast get reply
digidigi
post Jul 15 2018, 10:08 AM

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QUOTE(fairylord @ Jul 15 2018, 10:03 AM)
Try and let us know, but I can't remember if  applicant can select image from file to submit.
How is the update? Hmm...Sometimes it does not updated immediately by itself, but usually update immediate after we logon to Apps (I assume this because I only saw the push notifications on recent transaction when I open the Apps few times)
This is really unpleasant to new applicant also on existing user like me keep telling other how good is BigPay (and now I have to put in the "BUT" statement to end the promoting). Hopefully these issues quickly resolved and get improved, don't make users become until reluctant to promo although there is RM10 reward.
*
For me this these all is not big deal, but big pay pls don’t trouble us for just big amount spending or frequents big spending on same merchant etc,
siawyent
post Jul 15 2018, 12:33 PM

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Just reloaded RM100x3 times with my Mbb card, the available balance is correct to reflect RM300 increase, but the transaction part only reflected 2 times of RM100.

The available balance is ok, but transaction not reflected. is that ok?

This post has been edited by siawyent: Jul 15 2018, 07:40 PM
TSfairylord
post Jul 15 2018, 12:34 PM

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QUOTE(siawyent @ Jul 15 2018, 12:33 PM)
Just reloaded RM100x3 times with my Mbb card, the available balance is correct to reflect RM300 increase, but the transaction part only reflected 2 times of RM200. 

The available balance is ok, but transaction not reflected.  is that ok?
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The transaction will sometime delayed bit..Check back later..
applesmiley
post Jul 15 2018, 12:39 PM

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QUOTE(hurtedheart @ Jul 14 2018, 11:11 PM)
May i know the snap IC, can we cross the IC to prevent misuse?
*
I submitted the first time with crossed IC.
It got rejected and I had to resubmit a clean one.


fruitie
post Jul 15 2018, 02:22 PM

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QUOTE(hurtedheart @ Jul 14 2018, 11:11 PM)
May i know the snap IC, can we cross the IC to prevent misuse?
*
I crossed and it was accepted.
lamode
post Jul 15 2018, 02:52 PM

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QUOTE(siawyent @ Jul 15 2018, 12:33 PM)
Just reloaded RM100x3 times with my Mbb card, the available balance is correct to reflect RM300 increase, but the transaction part only reflected 2 times of RM200

The available balance is ok, but transaction not reflected.  is that ok?
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2 x 200 = RM400.
are you sure about that? brows.gif brows.gif

This post has been edited by lamode: Jul 15 2018, 02:54 PM
terradrgn
post Jul 15 2018, 03:13 PM

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QUOTE(fruitie @ Jul 15 2018, 02:22 PM)
I crossed and it was accepted.
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Gonna ask a bit more specific for the benefit of some.

Did you cross a corner and write for bigpay use only?

or

Cross over the middle diagonally and write for bigpay use only.

Or.. just a cross without any writing.


fruitie
post Jul 15 2018, 03:25 PM

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QUOTE(terradrgn @ Jul 15 2018, 03:13 PM)
Gonna ask a bit more specific for the benefit of some.

Did you cross a corner and write for bigpay use only?

or

Cross over the middle diagonally and write for bigpay use only.

Or.. just a cross without any writing.
*
Crossed at a corner and wrote in the middle "For BigPay Only".
mamamia
post Jul 15 2018, 04:19 PM

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QUOTE(hurtedheart @ Jul 14 2018, 11:11 PM)
May i know the snap IC, can we cross the IC to prevent misuse?
*
QUOTE(applesmiley @ Jul 15 2018, 12:39 PM)
I submitted the first time with crossed IC.
It got rejected and I had to resubmit a clean one.
*
QUOTE(fruitie @ Jul 15 2018, 02:22 PM)
I crossed and it was accepted.
*
I crossed it when I applied mine.. i snap my ic, edit using app to add text n I even put at the middle, btw ic no. n address part, as long as u don block any details.. then will be ok..
fruitie
post Jul 15 2018, 04:36 PM

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QUOTE(mamamia @ Jul 15 2018, 04:19 PM)
I crossed it when I applied mine.. i snap my ic, edit using app to add text n I even put at the middle, btw ic no. n address part, as long as u don block any details.. then will be ok..
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Same here. I used app too and did the same as yours except I also crossed at the corner.
benwpc
post Jul 15 2018, 04:47 PM

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Before snapping my IC, i put a strip of paper on my IC, stated "for Bigpay card application only". Accepted.
tan_aniki
post Jul 15 2018, 05:17 PM

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QUOTE(klsooo @ Jul 14 2018, 11:46 PM)
Big pay can reload into sc rewards?

Or you mean reload big pay with sc jop n cb plat credit card?
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yala, reload BP and must wait for the CB credit into the SC rewards, then only can transfer to credit card acc.
TongCN
post Jul 15 2018, 07:17 PM

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QUOTE(benwpc @ Jul 15 2018, 04:47 PM)
Before snapping my IC, i put a strip of paper on my IC, stated "for Bigpay card application only". Accepted.
*
Aiks, I forgot about this >.<

But mine has a big glare of light reflection when I snapped mine lol
siawyent
post Jul 15 2018, 07:40 PM

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QUOTE(lamode @ Jul 15 2018, 02:52 PM)
2 x 200 = RM400.
are you sure about that?  brows.gif  brows.gif
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haha, sorry typo, should be 2xRM100. sweat.gif

but now still not reflected, still only reflect RM200 in transaction only.
Hanz91
post Jul 15 2018, 09:41 PM

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Made a RM226.65 purchase at H&M yesterday, went back to the store today to return and refund 1 garment that is RM54.95.

So far still no changes reflected in BigPay app yet, hopefully i get back my credit >.<
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post Jul 15 2018, 10:02 PM

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QUOTE(Hanz91 @ Jul 15 2018, 09:41 PM)
Made a RM226.65 purchase at H&M yesterday, went back to the store today to return and refund 1 garment that is RM54.95.

So far still no changes reflected in BigPay app yet, hopefully i get back my credit >.<
*
it won't be so fast. will be just like credit card. up to 14 working days.
fruitie
post Jul 15 2018, 10:22 PM

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Linked BigPay to Fave... The authorization amount of RM 2 is still "pending" but not reversed. Usually quite fast, this is since Thursday. What should I do? Wait only? Or ignore? sweat.gif
yujin86
post Jul 15 2018, 10:45 PM

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just bought a BKK to JHB one way flight, notice that if using big the exchange rate is quite good.

For example if pay in rm roughly rm601, but if change to pay in thai bath 4711, big pay only charge me rm571.53, there is a big different if u choose to pay in RM.

according to the XE rate today BIG only charge a mere 0.25%. WOW.

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