Thanks alot !

That means i would only need to make the initial reload once i get the card?

hey guys... today i received a letter from tunemoney and it included the card inside.. if i do not want to use this card, can i just ignore it?? BTW.. how come they will have my personal detail =.= i even never heard bout tunemoney before =.= is it under CIMB bank? coz recently i just open up an account there

This post has been edited by ywkwy: Apr 12 2010, 12:14 AM

they issued the card without your approval or consent?

ya.. Im not even know about this company =.=

I find it good for making online purchases, and the fact that it allows me to budget.

Their card replacement policy, however, is total crap! After receiving my card, I didn't receive the second mail with the PIN, and it's been over 6 weeks!

I called up customer support, told them I didn't get the second mail. I was rather disappointed with what they told me. Not only do I have to replace my card (meaning it'll take another 7 - 14 days to process the replacement, and then there's re-delivery, etc), I'm going to have to pay the replacement fee - for something that wasn't even my fault to begin with!

Anyone here got their new CEO's email address? Tried googling Joyce Lai's tunemoney email address, but couldn't find it.
Plus their customer service rep told me to send my complaints/issues to assist@tunemoney.com, and that there's no other email I can send it to - which I find rather hard to believe

Why even bother to use TuneCRAP VISA debit card ? There are so many other debit cards on the market now which mind you guys, are waaaaaaaaaaaaaaaaaaaaaaaaaaay better than TuneCRAP VISA debit card. Please please please, be a smart consumer !

anyone know how much they charge for transaction in foreign currency?

I know, it may sound pathetic, but im still using this tune money car ever since 08..just for my hosting/domain online payments..also linked my paypal ac to this tunemoney card............but one word , i dont see any significant improvement throughout the years..no special promotions of whatsoever...as if its going to be dead soon....even their twiter page is rarely updated....... no special promotions whatsoever.....n im still using it

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Added on April 14, 2012, 2:36 amyeah, im starting to hate them tune2big is the same story..no pin change.......slow response........unable to login their portal.....haih...


This post has been edited by pilotHans: Apr 14 2012, 02:36 AM

anybody face problem reloading the big card?

reloaded 30 mins ago but not credited into my big card. shit!

I reload at BSN. Takes 1 working i think. But my tunemoney card is my backup card. So no problems for me.

its ur choice, if ur disciplined enough, cc gives better reward.

This card is going to charge you RM2.50 for no activity in any month which comes to RM30 per year. This is in the new T&C starting in Dec 14.

sure or not ? That's sucks if true.

Yes, please refer to http://www.airasiabig.com/fees/big-prepaid-card-fees.pdf for the changes wef 25 Aug 2014.

anybody already accept the new debit card?

I've just receive the new card today...why they didn't ask whether I want Visa or Mastercard?
Suddenly only received by mail without option..furthermore need to pay if not used in 1 month...walaowei

previously i use cimb airasia saving acc to reload my prepaid card and only use it to buy airasia flight tickets to save RM16 charges.

Now I think no more free service charge reload anymore too.

So its quite useless I think.

Yup, been using it to buy tickets from airasia only

Can we withdraw our existing BIG debit card balance from ATMs ?
I think I'm going to cancel my new BIG debit card cos of the high RM16 processing fee.

i suggest you all to check the fee structure before accepting the new card. they are basically killing their product.