it happen to me too. When i tried to withdraw money from paypal to my debit card. after few days, error "please contact our customer care centre at 600 83 7999 for assistance". its been 2 weeks, i email them.

this is what they reply to me:

Thank you for your email. For your kind information, due to technical problem, you are unable to use the card. We will notify you about the card after the issue has been successfully solved. We apologize for the inconvenient. Thank you.

Please do not hesitate to contact us at 03-20928555 if you would require further assistance.

holy shiet
I just topup a few K at pos office (successful! )
i thought the problem is only with the online reloading.
Now confirm I can't make any transaction at all.

I'm dumping the card.
What debit card is the best?
PB visa electron good?
does CIMB have debit card?

Ok, i need help again. Really, I withdraw $500 from paypal to debit card tune card. My paypal show completed 1 weeks ago but my debit card didnt show any money inside when i check it online. what happen? anyone has that problem before? please help me. i need my money before CNY.

it's been 3 days since i cannot use my tunecard. i've already called the customer service, but still didn't solve my problem. need to use my debit card...

So what is the latest news? Was the withdrawal successful or not?

Asus,
From what i know, all debit card usage/transaction at the petrol station, RM200 will be blocked from your account. This is to make sure you have enough money in your account to be credited. This same charges also goes to hotel booking and some other stuff. However, they will return the RM200 back to your account in 2 days.

If you want to use your tune card at petrol station , you must have more than 200 in your account then.

khairilz, you are right! if you want to use tune card at petrol station, you need at least RM 200 in your card. that is the standard hold amount required. this don't happen to credit card because you already have "credit" in the card.

the last time i had less RM 100 in my card, it didnt go through. but after i reloaded RM 200 into my card, the petrol went swimming straight into my tank baby!

Just to inform everyone here that TuneMoney has severed all relations with Pos Malaysia.

Now if anybody apply for the card, it will be delivered to your home or office.

You can also top up at BSN, CIMB and any participating e-pay outlets (7-11). Good news for us right

Now we can no longer reload the card using maybank2u?!

o. mbb abandoned tunecard... too bad. will it be charged for topup from other operator.

dammit.
Or is it because Maybank VISA debit card works for internet transaction already?
been waiting quite some time for that..

Thinking of getting one . . . so got some faq

1. Reload must be by CIMB counter and not from cash deposit machine ?

2. The card can be use in all VISA outlets ?

Thanks. Need the additional clarification.

------------------------------------------------------------

Pros :

Paypal
Limited to cash in account
Use at all Visa outlet ?

Cons :

Slow transfer/processing (the worst is 1 week)
Bad customer service (if anything goes wrong)
Online statement sometimes down
Extra charges (a few bucks there and here)
Unfavorable exchange rates

The last i check reload can be done at CIMB, BSN, e-pay or direct debit from selected banks. Cash deposit machine don't support reload.

yes, the tune card can be used anywhere...as long as they accept credit card (Visa, Master etc) cause they use the same terminal.

Aiyah...most of the prepaid / debit card in the market has a limitation of cash in account. put too much also dangerous right?

Online statement down? never experience that before though. try again next time...it works for me!

can reload the tune money directly from cimb clicks? since there is one option at pay bills part which shows tune money and then cimb ask for the card number and the name on the card. is this one of the way to topup the tune money card?

the site has been upgraded today, but there's no reload fpx button.. wonder what happen?

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Added on December 16, 2009, 7:53 amanyone?

This post has been edited by nolie: Dec 16 2009, 07:53 AM

You, by now, shud have received info about the service down time on ur sms (if u register the right hp number) the service will be back up by today or tmrw...

this is different from a debit card?

Signed up for the card but now thinking twice after reading this thread.

Deposited RM100 into the card but haven't send IC copy yet. If I ignore it for 30 days would Tune refund the money back to my bank account?

Just asking only. Thanks

Planned to sign up for this card.

I downloaded the application form online and submit to them by post.

But then i want to know, how can i pay the initial reload??

Where did i get the reference number when i want to make the initial reload?

Please guide me.

Regards.

Go to CIMB cash deposit machine, select payment to credit card, key in your 15 digit tune card number that display on top of the card.
Read the Fees and charge before you use this card.
https://www.tunemoney.com/web/guest/57