sure or not ? That's sucks if true.

Can we withdraw our existing BIG debit card balance from ATMs ?
I think I'm going to cancel my new BIG debit card cos of the high RM16 processing fee.

I agree. I've over RM500 balance in my old card and after the funds have been transferred to my new card, I'll withdraw all thr' ATM (no choice but to pay the RM6 withdrawal fee), then I'll terminate the card as much much cheaper to buy AA tickets at just RM4 per transaction thr' direct transfer (MBB, PBB, CIMB, RHB, HLB, BI) vs using the new card which charge a high RM16 per passenger (means if buy for a family of 5 will cost a whooping RM80 vs just RM4 for direct transfer). Some more have to pay RM2.50 per mth if no transaction using the new card for each mth. Means the new card is even worse compare of using other credit cards as other credit cards no need to pay the RM2.50 per mth.

This post has been edited by topearn: Dec 20 2014, 05:17 PM

They have emailed U the temporary password to login to your new debit card. Old card - no processing fee; new card - RM16 per pessenger, so if U buy tickets for a group of say 9 people, u will be charged 9 x 16=RM144, much much cheaper if U direct transfer from your bank ac to pay, just RM4 processing fee.

They have no planning. Just got my BIG replacement card couple of mths ago and now yet another new card ?

This post has been edited by topearn: Feb 6 2015, 03:29 PM

Pl share with us what are the benefits of using the new Big card. I too have the new big card and I have yet to use it to buy AA tickets cos at RM16 processing fee per passenger, it's daylight robbery as using direct debit cost just RM4. I know we earn BIG points from buying tickets but the value of the points earn is just a few RM, so U still lose money if U buy using the big card due to the high processing fee.

AA points are worth about 1 cent per point. I have actually exchanged some of my points to Petronas points - 10,000 AA points gets me RM100 worth of petrol. I have been hoping to use AA points for like over a year to buy cheap plane tickets and I notice they valued it about 1 cent per point. I think for your last promo, AA is on sale and if U use cash to pay the ticket to Japan is about RM50; I have actually compared many times during AA promotions and using AA points to pay is just not that worth it cos they valued the AA points at just 1 cent per point.

Comparing the RM16 fee to convenience fee of Sg budget airlines is not comparing apples to apples; U should compare the fee using the Big card vs if U pay from your online bank ac. If U travel as a family of 5 (U, wife and 3 kids) using Big card to pay will set u back RM16 x 5= RM80 vs just RM4 if U pay online from your bank account.

Another way of looking at the RM16 fee is if U managed to buy return tickets on zero fare promotion to say Langkawi it will be just RM18 for airport charges and fees (RM9 x 2). A family of 5 will pay just 18 x 5 + 4 (online bank account payment) = RM94 while using your Big card will pay (18+16) x 5 = RM170 which is over 80% higher (170 / 94).

Paying RM60 to "earn" 3200 Big points (which is worth about RM32) is like throwing good money away.

U're enjoying the benefits - earning Big points when U use your Big card....this is nothing great...Any credit card also earn U points when U use them.

How come cannot access the site as I want to signup for this card ?

Just pump rm2 petrol once a mth so no need to pay RM2.50.

RM10 waived if U top-up like RM50. The exchange rate is sucks... U get much better rates if U use money changers. I only get the card so can enjoy 0 processing fee; cheaper that direct pay from my online bank ac which cost RM4, and way cheaper vs using credits cards which cost RM16 per passenger.

Free reloads also for other banks like M2U. 250 big points is like RM2.50, no big deal cos if U put RM1500 in some banks U can get like 1% higher; 1% of RM1500 is RM15.

I've been using the card for about 2-3 mths already. Got it less than 1 mth after apply. Not sure about virtual card but I guess shd be able same, but virtual card of course cannot use when u go shopping, cos nothing to swipe with.

Useless card. Pump petrol will charge U RM200 and only few days later they reversed it out. They never bothered to rectify this bug cos I tried again 1 mth later, then another mth later, this bug still not rectified. Emailed them to cancel my card and they said wait 30 working days so I stopped using the card but later found out was charged RM2.50 cos card not active for 1 mth.

Any other CC will not do such silly thing... I've swiped using UOB, RHB and other CC - no problem. I've also seen countless people swipe thier CC at the pump.

I finally get fedup of waiting for my refund and shoot them an email cc to bnmtelelink@bnm.gov.my. Here's what I wrote -

It's been nearly 5 mths (about 90 working days) since your last email to me regarding refund and which you mention will take up to 30 working days.

Reminders to you were being ignored.

Please look in to this matter urgently.