Anyway, looks like tunemoney.com is down, I can't load the page, so no reloading for me today... Oh well, save more...

It is only waived for first year and subsequent year is free if you swipe more than 12 times in a calendar year..

This post has been edited by nshady: May 16 2008, 08:36 PM

More than a week tunemoney down, how to do business like this?

no problem for me.

I still can login and surf their site as usual ..

i got no problem surfing the site... but, just use the credit card lo...

Actually, the site was fixed after I've posted my post here, but what's worst is what happen today for my 200 bucks is currently stuck in cyberspace... I reloaded my tunemoney earlier today through FPX, but even though the amount was deducted from my bank account, all I got was a message that the transaction is in temporarily pending...!! No top up on my tunecard!! And no response to my emails yet!!

This post has been edited by thesecond: May 31 2008, 02:32 PM

yeah.. me too.. reload yesterday but still not in my account yet. transaction pending 2x.. this service sux big time.. and ate my rm80.. huh..

Have ya emailed all the related parties on the matter like ya bank, meps and tunemoney? Well, that's what I did early today (again). Both meps and tunemoney responded (business day only I guess) and they have assured me that they are looking into it now and they will keep me update, no response from my bank though...

I hope this won't take too long, I need that reload. I have a preordered item coming soon next Monday.


PS: Fixed, my reload had passed through... I'm a happy man now. Thanks to MEPS and Tunemoney.

This post has been edited by thesecond: Jun 3 2008, 10:01 AM

Hi, i am also facing the same problem.

I cant load the webpage at all.

can anybody teach me how to do ?

en...if the tunemoney still like that then i am going to close my acc le.

try to clear the cache in ur IE. then see whether it works or not..

is it prepaid card is similiar with debit card??

Yes, it works somewhat like a debit card.

tunemoney doesnt look good with these neg feedbacks

Try it first and don't depend on others feedback

This post has been edited by BasicCX: Jun 12 2008, 05:18 PM

I am still using it even though there are some misses... But it's still an infant and so there will be much room for improvement and I glad to be part of it...

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Added on June 20, 2008, 11:00 amFor anyone finding them unable to see any transaction or make any reload today, don't worry, tunemoney is currently 'upgrading they system' now or something like that and they have now a new customer care centre number which is 'local call cost' only which can be reach even without going through a fixed line (Yes, I've tried it just now) - 03 2092 8555.

This post has been edited by thesecond: Jun 20 2008, 11:00 AM

i'm having this prob also rite now,
has called n been called twice,
but the problem is still not resolved yet.

Anyone having problem with tunemoney these few days?
I can't reload.
I can't even find the "reload" button.

This is the screentshot exactly after I click the "Tune Card" button.
There should be the reload menu just under "Tune Card"

& is it normal to have the "please contact our customer care centre at 600 83 7999 for assistance"?
The number does not exist anymore.

I called CS but they don't give any definite reason or solution.
They said it might be system glitch but this had occur since last Friday.

I think you have logged-in into a fake site... I tried to top-up and haven't had any problem at all...

nope. not possible.
I never click on links to M2U or tunemoney.
I go there using my bookmark.

There is a possibility that they block the card due to my numerous transaction with US online stores.
But when they asked for my card number, they didn't mention anything.