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 Priority Banking, Everything about Priority Banking

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icemanfx
post Aug 28 2019, 07:46 PM

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QUOTE(oldman1920 @ Aug 28 2019, 07:40 PM)
Good FD rate, door to door service. Btw, what is requirements? Is it RM 1mil AUM ?
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Bank of Singapore offer a good range of bonds, higher yield than fd. Their RM visit KL fairly regularly.

This post has been edited by icemanfx: Aug 28 2019, 07:46 PM
SUSCardNoob
post Aug 29 2019, 07:06 PM

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Talking about service quality.
I think UOB customer service should be well above average.
Even though I'm not their priority/privilege/private banking customer, the home branch that I have my SA/FD called to me to remind me that my e-FD is going to mature very soon and ask me to present on 9/7 or 9/21 to renew my FD at a higher rate than the board rate.

This is so opposite compared to discriminating service that I received from Citi Priority.

This post has been edited by CardNoob: Aug 29 2019, 07:21 PM
VinceCheong
post Aug 29 2019, 07:27 PM

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QUOTE(CardNoob @ Aug 29 2019, 08:06 PM)
Talking about service quality.
I think UOB customer service should be well above average.
Even though I'm not their priority/privilege/private banking customer, the home branch that I have my SA/FD called to me to remind me that my e-FD is going to mature very soon and ask me to present on 9/7 or 9/21 to renew my FD at a higher rate than the board rate.

This is so opposite compared to discriminating service that I received from Citi Priority.
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Hahaah you mean sillybank... yeah idk why KL’s Citibank feels so, below par average from our local priority banking. Even SINGAPORE’s CitiGold is way more professional and courteous than ours.
SUSCardNoob
post Aug 29 2019, 07:30 PM

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QUOTE(VinceCheong @ Aug 29 2019, 07:27 PM)
Hahaah you mean sillybank... yeah idk why KL’s Citibank feels so, below par average from our local priority banking. Even SINGAPORE’s CitiGold is way more professional and courteous than ours.
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With Shitibank Priority now, having a RM is not having one at all.
The RM just pushed my request to the CitiPhone or cash counter as my request doesn't reach above the threshold; thus I need to DIY.
I was like WTF; this is not what she told me when I signed up.

icemanfx
post Aug 30 2019, 01:07 PM

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QUOTE(CardNoob @ Aug 29 2019, 07:06 PM)
Talking about service quality.
I think UOB customer service should be well above average.
Even though I'm not their priority/privilege/private banking customer, the home branch that I have my SA/FD called to me to remind me that my e-FD is going to mature very soon and ask me to present on 9/7 or 9/21 to renew my FD at a higher rate than the board rate.

This is so opposite compared to discriminating service that I received from Citi Priority.
*
QUOTE(VinceCheong @ Aug 29 2019, 07:27 PM)
Hahaah you mean sillybank... yeah idk why KL’s Citibank feels so, below par average from our local priority banking. Even SINGAPORE’s CitiGold is way more professional and courteous than ours.
*
QUOTE(CardNoob @ Aug 29 2019, 07:30 PM)
With Shitibank Priority now, having a RM is not having one at all.
The RM just pushed my request to the CitiPhone or cash counter as my request doesn't reach above the threshold; thus I need to DIY.
I was like WTF; this is not what she told me when I signed up.
*
Citi priority the lowest tier of "priority" banking. Each RM is assigned over a thousand account and they have monthly revenue target. For personalized service, one could choose citigold tier.
SUSCardNoob
post Aug 30 2019, 01:22 PM

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QUOTE(icemanfx @ Aug 30 2019, 01:07 PM)
Citi priority the lowest tier of "priority" banking. Each RM is assigned over a thousand account and they have monthly revenue target. For personalized service, one could choose citigold tier.
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Why other bank can do and they couldn't?
A normal banker will call me to remind me for upcoming e-FD maturing and offering higher interest for OTC placement.
FD amount is not very big at all.
icemanfx
post Aug 30 2019, 01:26 PM

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QUOTE(CardNoob @ Aug 30 2019, 01:22 PM)
Why other bank can do and they couldn't?
A normal banker will call me to remind me for upcoming e-FD maturing and offering higher interest for OTC placement.
FD amount is not very big at all.
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That depends on how many account the RM handle and what are her priority and target. When you called, she could be in meeting, training or attending to customer.



This post has been edited by icemanfx: Aug 30 2019, 01:28 PM
SUSCardNoob
post Aug 30 2019, 01:28 PM

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QUOTE(icemanfx @ Aug 30 2019, 01:26 PM)
That depends on how many account the RM handle and what are her priority or target.
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What I dislike is that she just wants to sell UT/retail bond to me.
And she doesn't disclose everything properly and pushes the request to CitiPhone or cashier counter which is not what she said during sign up.
I don't mind if she doesn't call/approach me for any deal but when I contact her, at least could assist on the request.

This post has been edited by CardNoob: Aug 30 2019, 01:29 PM
icemanfx
post Aug 30 2019, 01:50 PM

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QUOTE(CardNoob @ Aug 30 2019, 01:28 PM)
What I dislike is that she just wants to sell UT/retail bond to me.
And she doesn't disclose everything properly and pushes the request to CitiPhone or cashier counter which is not what she said during sign up.
I don't mind if she doesn't call/approach me for any deal but when I contact her, at least could assist on the request.
*
She has target to meet; similarly for uob rm. For reasons, banks segregate customers to different tiers, so could market their products more efficiently. If you don't like RM selling products could choose banks RM that are not commission based e.g bos.
SUSCardNoob
post Aug 30 2019, 01:51 PM

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QUOTE(icemanfx @ Aug 30 2019, 01:50 PM)
She has target to meet; similarly for uob rm. For reasons, banks segregate customers to different tiers, so could market their products more efficiently. If you don't like RM selling products could choose banks RM that are not commission based e.g bos.
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bos?
icemanfx
post Aug 30 2019, 01:56 PM

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QUOTE(CardNoob @ Aug 30 2019, 01:51 PM)
bos?
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Bank of Singapore. Their RM are not commission based, don't simply push products to you.
audionutter
post Sep 12 2019, 12:10 PM

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Any banks have any promotions/offers/etc for Priority/Premier/Preferred banking?
zenquix
post Sep 12 2019, 01:12 PM

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QUOTE(audionutter @ Sep 12 2019, 12:10 PM)
Any banks have any promotions/offers/etc for Priority/Premier/Preferred banking?
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2 i have heard (for new to bank)

OCBC - 5% FD for 6months

SCB - 4.7% FD with 30% CASA



whojen
post Sep 12 2019, 10:07 PM

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OCBC TNC


The 6-month Effective Interest/Profit Rate for Premier Deal for a 5.50% p.a. Fixed Deposit/-i placement of RM100,000 combined with a Premier Booster Account/-i with an account balance of RM200,000 is 3.90% p.a. For a comparison, the 6-month Fixed Deposit/-i board rate as at 21 June 2019 is 2.90% p.a.
* Fixed Deposit/-i Promotion: The Premier Booster Account/-i minimum deposit amount must be double to the 6-month Fixed Deposit/-i placement amount and will be earmarked for 6 months starting from the deposit date. Fresh funds are required. Fresh funds are defined as funds from a third party bank (which means any licensed bank in Malaysia, other than OCBC and OCBC Al-Amin), which are deposited or transferred into an Eligible Customer’s account with OCBC or OCBC Al-Amin, not more than 7 days from the date of participation in this Promotion.

Premier Booster Account/-i: The minimum amount to open Premier Booster Account/-i is RM200,000 and a minimum balance of RM20 must be maintained in the account.


chesterst
post Sep 15 2019, 12:07 PM

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QUOTE(icemanfx @ Aug 30 2019, 01:56 PM)
Bank of Singapore. Their RM are not commission based, don't simply push products to you.
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BOS is very good. I'm a happy client.
zenquix
post Sep 16 2019, 02:22 AM

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QUOTE(chesterst @ Sep 15 2019, 12:07 PM)
BOS is very good. I'm a happy client.
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not listed on pg1. whats the criteria?
drbone
post Sep 18 2019, 11:54 AM

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good day , anyone has a reachable contact for bank rakyat’s xclusive customers? The hotline numbers from the website don’t seem to work. Can’t get hold of a single person.
TSmrcloud9
post Jan 6 2020, 07:56 AM

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Quick question:

Which bank PB doesn’t require POI for their complimentary credit cards when one has the required minimum AUM with them?
lingseng91
post Jan 14 2020, 08:47 AM

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Last month i received a message from RHB that they welcome me to RHB Premier banking. Just wanna to ask that do they give the premier visa infinite as complimentary or i need to apply?. How about the debit card visa infinite?. And how long that i can get those card?. They pos it or need to collect at branch?
bbgoat
post Jan 14 2020, 08:54 AM

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QUOTE(lingseng91 @ Jan 14 2020, 08:47 AM)
Last month i received a message from RHB that they welcome me to RHB Premier banking. Just wanna to ask that do they give the premier visa infinite as complimentary or i need to apply?. How about the debit card visa infinite?. And how long that i can get those card?. They pos it or need to collect at branch?
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You would have to apply. RHB dont give the VI out as complimentary based on my experience.

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