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Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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RallyNight
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Sep 22 2025, 11:59 PM
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QUOTE(fruitie @ Sep 23 2025, 12:49 AM) Errr maybe because I was the first one to get it here, they didn’t know they had to push me for that postpaid.  That said I was genuinely interested in moving to Astro and already got the transfer ID. Anyway, to register a postpaid is common as some of them here had to go through this route too. Yeah since everyone told me terminate it soon after leave, i just wait till the swu setup i terminate it, since i already piad 39upfront.
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gokucorp
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Sep 23 2025, 12:25 AM
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New Member
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QUOTE(coolguy_0925 @ Sep 22 2025, 10:01 PM) Good luck hope you'll be meeting someone helpful! What's your current plan & price Its the 300mbps upgraded to free 500mbps when they do the free upgrade promo. Pricebim paying is rm168 monthly
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coolguy_0925
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Sep 23 2025, 12:32 AM
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QUOTE(gokucorp @ Sep 23 2025, 12:25 AM) Its the 300mbps upgraded to free 500mbps when they do the free upgrade promo. Pricebim paying is rm168 monthly ok worth trying then RM78+ reduction! hopefully not kena another act blur or force selling fella again
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cklove96
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Sep 23 2025, 06:00 AM
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QUOTE(gokucorp @ Sep 22 2025, 10:55 PM) Gotchu I'll try again tomorrow Edit : my contract has already ended long time ago. try mention the keyword "SWU" when the staff act blur This post has been edited by cklove96: Sep 23 2025, 06:01 AM
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biggie
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Sep 23 2025, 07:43 AM
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unifi tv 2.0 cannot sign in. keep on asking to install unifi 1.0 and relogin. Done twice, but still unable to sign in into unifi tv 2.0
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PJng
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Sep 23 2025, 08:02 AM
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QUOTE(biggie @ Sep 23 2025, 07:43 AM) unifi tv 2.0 cannot sign in. keep on asking to install unifi 1.0 and relogin. Done twice, but still unable to sign in into unifi tv 2.0 https://forum.lowyat.net/IPTVTalkWrong section
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jhleo1
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Sep 23 2025, 08:57 AM
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See the point "apply termination?" QUOTE(gokucorp @ Sep 22 2025, 09:30 PM) Hmm i go tm point ask for the 500mbps offer they say not exist, smh
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jhleo1
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Sep 23 2025, 08:57 AM
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See the point "apply termination?" QUOTE(gokucorp @ Sep 22 2025, 09:30 PM) Hmm i go tm point ask for the 500mbps offer they say not exist, smh
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martmax
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Sep 23 2025, 09:00 AM
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New Member
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QUOTE(ppfoong @ Sep 22 2025, 11:06 PM) Use online method, no postpaid thingy. Go to TMPoint, depends on your luck, you will get: - No offer - Got offer, but need to subscribe postpaid - Got offer and no need to subscribe postpaid Went to Setapak (Titiwangsa) fancy looking recently refurbished TM Point last Saturday in the earliest hour. Yes SWU 5 but must take Unifi Mobile postpaid. Didn't proceed as HQ was not opened for approval on weekends. And I wasn't A rated paymaster since I missed few payment due dates in the 2-3 months bill. This post has been edited by martmax: Sep 23 2025, 09:01 AM
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PJng
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Sep 23 2025, 09:10 AM
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QUOTE(martmax @ Sep 23 2025, 09:00 AM) Went to Setapak (Titiwangsa) fancy looking recently refurbished TM Point last Saturday in the earliest hour. Yes SWU 5 but must take Unifi Mobile postpaid. Didn't proceed as HQ was not opened for approval on weekends. And I wasn't A rated paymaster since I missed few payment due dates in the 2-3 months bill. Got such thing? He check payment record? Mine set auto pay, so never miss payment
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space_boy_88
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Sep 23 2025, 09:47 AM
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Getting Started

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QUOTE(mois @ Sep 22 2025, 09:06 PM) Just want to share RM90 500mbps 1 year disney+ still valid after we apply for termination. They called me today to confirm. Very good deal. When you apply the termination ? through unifi website ?
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RallyNight
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Sep 23 2025, 10:19 AM
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QUOTE(martmax @ Sep 23 2025, 10:00 AM) Went to Setapak (Titiwangsa) fancy looking recently refurbished TM Point last Saturday in the earliest hour. Yes SWU 5 but must take Unifi Mobile postpaid. Didn't proceed as HQ was not opened for approval on weekends. And I wasn't A rated paymaster since I missed few payment due dates in the 2-3 months bill. Idk whats my problem, mine got cancelled on day 2 application.
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mois
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Sep 23 2025, 11:18 AM
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QUOTE(space_boy_88 @ Sep 23 2025, 09:47 AM) When you apply the termination ? through unifi website ? Through myunifi apps. Go support >Moving home section to apply for termination.
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space_boy_88
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Sep 23 2025, 11:23 AM
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Getting Started

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QUOTE(mois @ Sep 23 2025, 11:18 AM) Through myunifi apps. Go support >Moving home section to apply for termination. How long does the retention team take to call you back after you apply for termination?
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mois
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Sep 23 2025, 11:26 AM
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QUOTE(space_boy_88 @ Sep 23 2025, 11:23 AM) How long does the retention team take to call you back after you apply for termination? Within 14 days. I applied before school holiday only to receive the call yesterday. So mine consider slower due to holidays.
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fruitie
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Sep 23 2025, 11:38 AM
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Rise and Shine
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QUOTE(space_boy_88 @ Sep 23 2025, 11:23 AM) How long does the retention team take to call you back after you apply for termination? Up to three weeks.
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martmax
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Sep 23 2025, 11:57 AM
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New Member
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QUOTE(PJng @ Sep 23 2025, 09:10 AM) Got such thing? He check payment record? Mine set auto pay, so never miss payment She showed me her screen ahaha. Could see "Payment Pattern" = B+ or C+
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fruitie
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Sep 23 2025, 12:02 PM
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Rise and Shine
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Yes, TM has paymaster grading. I accompanied my second sister to the nearest TM Point and was told the same thing too. She said something like after checking on her system, I see you are a good paymaster blah blah blah, we are offering you this X plan.
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PJng
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Sep 23 2025, 12:04 PM
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QUOTE(martmax @ Sep 23 2025, 11:57 AM) She showed me her screen ahaha. Could see "Payment Pattern" = B+ or C+ I don even remeber when i start set auto pay. I think before covid era Sometime even over pay, if ewallet got some promottion
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ppfoong
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Sep 23 2025, 02:16 PM
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QUOTE(PJng @ Sep 23 2025, 12:04 PM) I don even remeber when i start set auto pay. I think before covid era Sometime even over pay, if ewallet got some promottion Haha... Over pay can get AAA+++?
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