Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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 Jul 25 2025, 07:31 PM
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#1
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Senior Member
4,382 posts Joined: Jan 2003 
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Overall RM102 per month for 24 months contact right?
QUOTE(crusher @ Jul 25 2025, 03:37 PM) Walked in to unifi store, was informed their HQ already stopped offering swu 5.0 but only free 6 months with RM 136. Anyone having the same message?  |
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Sep 15 2025, 10:58 AM
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#2
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Senior Member
4,382 posts Joined: Jan 2003
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You need to terminate then they only call you for SWU or counter offer. Purely luck also if there's no offer after. Just do the termination.
QUOTE(veron208 @ Sep 15 2025, 10:36 AM) my contract ending soon. paying RM99 for a measly 100Mbps. contacted live chat to request for termination but was asked to do it with selfcare. considering to switch to Time or should i wait for their SWU offer? |
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Sep 23 2025, 08:57 AM
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#3
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Senior Member
4,382 posts Joined: Jan 2003
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See the point "apply termination?"
QUOTE(gokucorp @ Sep 22 2025, 09:30 PM) Hmm i go tm point ask for the 500mbps offer they say not exist, smh |
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Sep 23 2025, 08:57 AM
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#4
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Senior Member
4,382 posts Joined: Jan 2003
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See the point "apply termination?"
QUOTE(gokucorp @ Sep 22 2025, 09:30 PM) Hmm i go tm point ask for the 500mbps offer they say not exist, smh |
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Sep 24 2025, 08:37 AM
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#5
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Senior Member
4,382 posts Joined: Jan 2003
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Any good offer better go to Unifi Center instead online or those 3rd party authorized retailer. Read back old posts if you new.
QUOTE(viper83 @ Sep 23 2025, 09:38 PM) I tried to apply for my aunt hse ( using 100mbps with Anika package) for rm 98 via the unifi help. They say cant offer. Only can offer when termination team call back. Also ask to submit the IC and also bank statement ( compulsory for in case of refund ). If walk in to tmpoint easier ? Asking for SWU 5.0 ( 500mbps for rm90 😀) |
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Sep 24 2025, 03:21 PM
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#6
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Senior Member
4,382 posts Joined: Jan 2003
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You can't just download a picture and show them the deal on spot? Very easy right since TM point already told you those very simple methods to get.
QUOTE(mesf @ Sep 24 2025, 02:59 PM) just came back from tmpoint, they told me that the 500mbps for rm90 swu deal can only be offered if i get a brochure from other telcos or if i download a picture and show them the deal. wtf? |
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Sep 24 2025, 03:25 PM
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#7
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Senior Member
4,382 posts Joined: Jan 2003
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What to check have you received the Free unifi TV box? I received the same sms on 8 Sep. Till now yet any news.
QUOTE(overfloe @ Sep 8 2025, 10:56 AM) Today i receive SMS that reads: RM0 Unifi: As part of your upgrade, we're sending you a FREE Unifi TV Box for Unifi TV ID xxxx@iptv. I didn't apply for any upgrade. anybody knows what's going on? I do receive a couple of unknown calls a few days ago which I didnt pick up. for the record, i'm still on the old subscription, with the old hypptv box. |
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Sep 24 2025, 03:37 PM
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#8
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Senior Member
4,382 posts Joined: Jan 2003
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When you received? The sms stated LINE CLEAR will deliver and WhatsApp the details. However none of info given further after the sms.
QUOTE(alvinddm @ Sep 24 2025, 03:33 PM) Received mine already. It's running Android TV 14. Same interface as Unifi TV 2.0 app. After testing put back in box to collect dust. |
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Sep 24 2025, 05:07 PM
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#9
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Senior Member
4,382 posts Joined: Jan 2003
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You shall msg "Maya" from unifi to get the status. Initially Maya said I got free 6'5 inch TV deliver to me. I was like "what are you talking about" then Maya only wake up and checked the system. After apologize, Maya said my unifi TV box is on the way with Line Clear Tracking number. Pengsan to chat with Maya ini.
 Therefore no complain no delivery.  QUOTE(AV_2018 @ Sep 24 2025, 04:45 PM) Android 14? Did you get the new model? This post has been edited by jhleo1: Sep 24 2025, 05:09 PMSame SMS around early September. No further SMS or WhatsApp message after that. Still no delivery until now. |
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Sep 24 2025, 06:37 PM
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#10
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Senior Member
4,382 posts Joined: Jan 2003
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Yes Maya gave me but Line Clear system stated no record found. Use tracking.my to double confirm that it's LC tracking number. Someone replied in another topic that he just received today. So it may on the way to us all.
QUOTE(AV_2018 @ Sep 24 2025, 06:19 PM) You managed to get tracking number from Maya? Maya just pusing pusing not understanding what was asked then human CS just say tracking number will be sent by courier via message. |
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Sep 24 2025, 06:40 PM
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#11
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Senior Member
4,382 posts Joined: Jan 2003
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TMpoint staff just need something to write in order to give better offer. Maybe talk nice to them can go thru also. 😂
QUOTE(ppfoong @ Sep 24 2025, 06:29 PM) You can take this:  The address used is Astro HQ |
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Sep 26 2025, 08:45 AM
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#12
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Senior Member
4,382 posts Joined: Jan 2003
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Ya useless to talk to Maya too. Till now no clue at all.
QUOTE(overfloe @ Sep 26 2025, 08:43 AM) Same bro. Just silent treatment from TM. |
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Sep 26 2025, 12:15 PM
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#13
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Senior Member
4,382 posts Joined: Jan 2003
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Have you called Maxis customer service to ask? You are their customer, they may guide you what you shall do.
QUOTE(sam240 @ Sep 26 2025, 12:11 PM) For Unifi we have username and password for the PPPoE, how about Maxis fiber? Anyone know about this? Can we request from Maxis if we want to setup our own router ? sorry a bit of topic from Unifi |
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Oct 3 2025, 09:18 AM
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#14
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Senior Member
4,382 posts Joined: Jan 2003
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Good to know you received. Am stil waiting. No update from LineClear at all
For me, end up I may not use it too. Just want to extract app like cmgo out of the box to my Nvidia Shield TV to work instead stream from mobile.  QUOTE(overfloe @ Oct 2 2025, 10:25 PM) Finally I received my new android box delivered by LINE clear 2 days ago. This post has been edited by jhleo1: Oct 3 2025, 09:19 AMInstalled but can't login. It keep asking me to use Unifi TV 1.0 LOL. Anyway I find it useless as my TV can do all. |
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Oct 3 2025, 09:39 AM
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#15
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Senior Member
4,382 posts Joined: Jan 2003
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I rather they not sent us any sms and suddenly deliver the unit instead. This won't make pple wonder how efficient of their workflow.
QUOTE(overfloe @ Oct 3 2025, 09:36 AM) they wont give you heads up. all you know, the item is delivered. lol. |
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