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Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank

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Arsyad1105
post Jun 3 2024, 08:57 PM

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QUOTE(nexona88 @ Jun 3 2024, 08:49 PM)
Online??

Share link 👌
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Purchased with him last time. Good seller

https://my.shp.ee/JcwFwnR
Medufsaid
post Jun 3 2024, 09:04 PM

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aeon customer service really bad. can't transfer RM5 or RM15 out (there's only RM35 in the acct) and this is the type of advice given

user posted image
BetterCallSaul
post Jun 3 2024, 09:16 PM

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QUOTE(Natsukashii @ Jun 3 2024, 08:54 PM)
Probably Aeon first, they did mention they're working on it

Meanwhile, GX no news.
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CIMB came out and said when Apple Pay first launched (2022) that the service will come at "second half of 2023". Until now still no news. Meanwhile, RHB didn't mention anything about it and suddenly launched it. Hopefully, AEON is not giving out empty promises.

NoNameSoldier
post Jun 3 2024, 09:19 PM

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QUOTE(Medufsaid @ Jun 3 2024, 09:04 PM)
aeon customer service really bad. can't transfer RM5 or RM15 out (there's only RM35 in the acct) and this is the type of advice given

user posted image
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Customer service is just a tick box .. Most of those hired don't know what they are doing

Difference between a digi bank and the real banks
Optizorb
post Jun 3 2024, 09:29 PM

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QUOTE(Medufsaid @ Jun 3 2024, 09:04 PM)
aeon customer service really bad. can't transfer RM5 or RM15 out (there's only RM35 in the acct) and this is the type of advice given

user posted image
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Seems like this cannot transfer money thing affects people randomly and at random times. Today is you, tmr could be me shocking.gif

Last time for rize, if one person kena means a lot of others will kena as well. So you will know immediately whether the problem is with you or with their system.
But with aeon, and with such response from CS how you going to know whose side having problem/downtime kek

As bad as rize was when they had their downtime, at least their CS was competent enough.

ronnie
post Jun 3 2024, 11:09 PM

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QUOTE(LuckyBai @ Jun 3 2024, 08:35 PM)
Disgusting colour and awful debit card design
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striking colors to know if you drop it or lost in your card wallet.
ultimate93
post Jun 4 2024, 12:02 PM

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QUOTE(brandonkl @ Jun 3 2024, 04:39 PM)
I used my debit card in Isetan (2x), SF Coffee on Saturday and Sunday and all 3 transactions reflected immediately including points. Maybe your account got some issues.
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maybe biggrin.gif
notice transaction in MIXUE reflected 2 days later
the AEON transaction finally reflected today - which is 4 days since the transaction made biggrin.gif
ultimate93
post Jun 4 2024, 12:06 PM

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anybody tried using the debit card to enter parking ahh???
I have did it twice in different parking and it always failed

paywave in retail store has no issue thooooo
hightechgadgets8
post Jun 4 2024, 12:29 PM

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update on using Aeon card at the car showroom

- instant points given
- points can be redeemed immediately
- trx reflects in the app immediately after swiped
MusicNation
post Jun 4 2024, 01:44 PM

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QUOTE(ultimate93 @ Jun 4 2024, 12:06 PM)
anybody tried using the debit card to enter parking ahh???
I have did it twice in different parking and it always failed

paywave in retail store has no issue thooooo
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I have no issue for parking, at shopping mall, and office.. all ok

ronnie
post Jun 4 2024, 03:20 PM

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QUOTE(hightechgadgets8 @ Jun 4 2024, 12:29 PM)
update on using Aeon card at the car showroom

- instant points given
- points can be redeemed immediately
- trx reflects in the app immediately after swiped
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Beli Lambo ke ?
hightechgadgets8
post Jun 4 2024, 03:41 PM

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QUOTE(ronnie @ Jun 4 2024, 03:20 PM)
Beli Lambo ke ?
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Daily limit 10k. I think only can buy 1 lambo wheel
Medufsaid
post Jun 4 2024, 08:31 PM

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QUOTE(Medufsaid @ Jun 3 2024, 09:04 PM)
aeon customer service really bad. can't transfer RM5 or RM15 out (there's only RM35 in the acct) and this is the type of advice given
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23 hours after sending email no response, manage to make it work by deleting and reinstalling app
QUOTE(Lancer07 @ May 28 2024, 12:04 PM)
From the looks of it, it may take up to 2 days for the card transactions to reflect within the app, which is a similar experience to using traditional bank cards.
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just paid celcom internet bill online. not reflected in app yet
loonsave
post Jun 5 2024, 11:41 AM

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QUOTE(PseudomonasSA @ Jun 1 2024, 04:45 PM)
I think that's because AEON apps blocks all access via VPN.

When you are roaming using certain SIM cards, for example Digi SIM card, overseas, the local networks automatically create a VPN connection to Digi network in KL.

The same happens in the UK.
If I use Celcom or Digi internet roaming, AEON apps refuse the connections.

If I connect using local UK SIM cards/WI-FI, it works.

Don't think AEON will ever release this block. It has been built into their safety policy
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The app failed loading when I wasn't aware that my phone connected to Surfshark VPN last night.
kiritoffx
post Jun 5 2024, 01:49 PM

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QUOTE(loonsave @ Jun 5 2024, 11:41 AM)
The app failed loading when I wasn't aware that my phone connected to Surfshark VPN last night.
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user posted image

if anyone using custom dns or adblocker or similar, make sure to unblock/allow this in ur filters. Aeon app needed this to verify ur login. took me a few hours to identify this.
!@#$%^
post Jun 5 2024, 01:57 PM

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QUOTE(kiritoffx @ Jun 5 2024, 01:49 PM)
user posted image

if anyone using custom dns or adblocker or similar, make sure to unblock/allow this in ur filters. Aeon app needed this to verify ur login. took me a few hours to identify this.
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adguard works
Arsyad1105
post Jun 5 2024, 04:09 PM

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QUOTE(kiritoffx @ Jun 5 2024, 01:49 PM)
user posted image

if anyone using custom dns or adblocker or similar, make sure to unblock/allow this in ur filters. Aeon app needed this to verify ur login. took me a few hours to identify this.
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ControlD works
kiritoffx
post Jun 5 2024, 04:32 PM

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QUOTE(!@#$%^ @ Jun 5 2024, 01:57 PM)
adguard works
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im also using adguard personal dns with all 55 blocklist enable on my router. im not sure which one of these 55 blocklist is blocking. so i had to add custom rules in adguard dns personal servers. i guess ur lucky that blocklist filters u use didnt block these two process request

This post has been edited by kiritoffx: Jun 5 2024, 04:34 PM
Medufsaid
post Jun 5 2024, 06:13 PM

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https://content.aeonbank.com.my/product_dis...bit_card_eg.pdf
  1. For transactions made in currencies other than Ringgit Malaysia, the following fees will be charged on the conversion:
    1. 1% transaction fee imposed by Visa on transacted value; and
    2. 1% service fee imposed by the Bank on transacted value.
    The transaction will be converted into Ringgit Malaysia based on the date of processing by Visa and the foreign exchange rate determined by Visa.
  2. Certain overseas ATMs, websites, or merchants offer Transactions via Dynamic Currency Conversion ("DCC"), allowing cardholders to convert their foreign currency transactions into Ringgit Malaysia. If DCC is selected, the cardholder will be charged a 1% transaction fee on the converted Ringgit Malaysia amount, representing fees imposed by Visa.
would Netflix/Hotstar D+ count as b?

This post has been edited by Medufsaid: Jun 5 2024, 06:14 PM
Arsyad1105
post Jun 5 2024, 06:44 PM

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QUOTE(Medufsaid @ Jun 5 2024, 06:13 PM)
https://content.aeonbank.com.my/product_dis...bit_card_eg.pdf

  1. For transactions made in currencies other than Ringgit Malaysia, the following fees will be charged on the conversion:

    1. 1% transaction fee imposed by Visa on transacted value; and
    2. 1% service fee imposed by the Bank on transacted value.
    The transaction will be converted into Ringgit Malaysia based on the date of processing by Visa and the foreign exchange rate determined by Visa.
  2. Certain overseas ATMs, websites, or merchants offer Transactions via Dynamic Currency Conversion ("DCC"), allowing cardholders to convert their foreign currency transactions into Ringgit Malaysia. If DCC is selected, the cardholder will be charged a 1% transaction fee on the converted Ringgit Malaysia amount, representing fees imposed by Visa.
would Netflix/Hotstar D+ count as b?
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No if you purchase it in Malaysia or without VPN
They said 2% but every oversea transaction I made get 3%

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