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Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank
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SUSTOS
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 Jun 7 2024, 09:02 AM
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QUOTE(Optizorb @ Jun 7 2024, 08:53 AM) that was the theory. but someone else posted that they received 3 cents for 6 days. instead of 1 cent/day. that's why i said they only apply the round up/down during the interest payout. Since its not daily rounding, it doesn't work. but you can try also, no harm. Can only really confirm it next month 1st July. If it doesnt work then you are still getting same interest as the whole amount put without any pocket. So no loss. i myself am doing 20 pockets of it, and rest of balance in main account. QUOTE(ericlaiys @ Jun 7 2024, 08:58 AM) yes, they do total, then round up on final day. same as boost - after a week. 1 sen trick only work on gxbank Boleh boleh. Thanks guys. So I will do 20*47.17 + the rest in AEON Bank main account then. This post has been edited by TOS: Jun 7 2024, 09:05 AM |
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Arsyad1105
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Jun 7 2024, 09:08 AM
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Getting Started
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QUOTE(ericlaiys @ Jun 7 2024, 12:44 AM) Found issue myself. Lazada need to turn on online transaction and oversea payment Oversea huh? Why need that if it just calculated using ringgit.  |
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soonwai
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Jun 7 2024, 10:13 AM
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Did you all get points for Unifi bill payment via website ie TM TECH ONLINE (EC) ?
I paid on 3/6. Transactions in-app on 5/6. No points yet as of 7/6.
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Medufsaid
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Jun 7 2024, 10:22 AM
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soonwai i paid celcom internet, no points yet. i chatted with customer service they say supposed to get QUOTE(Medufsaid @ Jun 4 2024, 08:31 PM) just paid celcom internet bill online. not reflected in app yet
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soonwai
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Jun 7 2024, 10:37 AM
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QUOTE(Medufsaid @ Jun 7 2024, 10:22 AM) soonwai i paid celcom internet, no points yet. i chatted with customer service they say supposed to get Thanks for the info. so far I’ve tried TNB, no probs. Got the points. Looks like need to chat with CS for this Unifi. |
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soonwai
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Jun 7 2024, 11:10 AM
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Chat with CS re missing points. Got pushed to:  This post has been edited by soonwai: Jun 7 2024, 11:18 AM |
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ericlaiys
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Jun 7 2024, 12:24 PM
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QUOTE(soonwai @ Jun 7 2024, 11:10 AM) Chat with CS re missing points. Got pushed to: hahaha...diff entity problem |
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soonwai
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Jun 7 2024, 12:25 PM
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QUOTE(ericlaiys @ Jun 7 2024, 12:24 PM) hahaha...diff entity problem Chat with different CS -> checking checking -> wait 1 more day... |
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soonwai
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Jun 7 2024, 03:08 PM
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Testing out Aeon Bank customer support. In this case, it's for missing points for Unifi bill payment made on 3/6.
Chat #1: Ask me to contact customer.service@aeoncredit.com.my
Chat #2: Ask me to wait 1 more day.
Emailed customer.service@aeoncredit.com.my as advised by Chat #1: no ack or response after 3 hrs.
In-app Transaction History "Raise Dispute" button: Ticket created. Email response from customer.support@aeonbank.com.my after 45mins asking for screenshot & transaction details.
This post has been edited by soonwai: Jun 7 2024, 03:09 PM
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ericlaiys
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Jun 7 2024, 03:14 PM
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QUOTE(soonwai @ Jun 7 2024, 03:08 PM) Testing out Aeon Bank customer support. In this case, it's for missing points for Unifi bill payment made on 3/6. Chat #1: Ask me to contact customer.service@aeoncredit.com.my Chat #2: Ask me to wait 1 more day. Emailed customer.service@aeoncredit.com.my as advised by Chat #1: no ack or response after 3 hrs. In-app Transaction History "Raise Dispute" button: Ticket created. Email response from customer.support@aeonbank.com.my after 45mins asking for screenshot & transaction details. On App (same issue) Case 1 - Investigating Case 2 - Resolved |
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ericlaiys
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Jun 8 2024, 08:46 AM
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My feedback after use Aeon for few days
Customer service:
1. Dont ever bother to use chat on app. It will ask you to call hotline
2. Debit card and check case is different department
Debit card to make payment
a) unreliable when connect platform & bank. Sometimes successful and page blank. Will wonder does transaction went thru or not?
b) Debit card usage - no way to see transaction (unposted) except notification bell. Wait 3 days
Gxbank still best experience compare to Aeon
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kino318
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Jun 8 2024, 09:58 AM
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QUOTE(soonwai @ Jun 7 2024, 10:37 AM) Thanks for the info. so far I’ve tried TNB, no probs. Got the points. Looks like need to chat with CS for this Unifi. Are you using the TNB app to pay? Thk you |
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Medufsaid
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Jun 8 2024, 11:40 AM
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QUOTE(soonwai @ Jun 7 2024, 03:08 PM) Testing out Aeon Bank customer support. In this case, it's for missing points for Unifi bill payment made on 3/6. Chat #1: Ask me to contact customer.service@aeoncredit.com.my Chat #2: Ask me to wait 1 more day. QUOTE(ericlaiys @ Jun 7 2024, 03:14 PM) On App (same issue) Case 1 - Investigating Case 2 - Resolved you have Unifi missing pts issue, same as soonwai? QUOTE(Medufsaid @ Jun 7 2024, 10:22 AM) i paid celcom internet, no points yet. i chatted with customer service they say supposed to get i will email customer.service@aeoncredit.com.my to see if any response |
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soonwai
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Jun 8 2024, 01:32 PM
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QUOTE(kino318 @ Jun 8 2024, 09:58 AM) Are you using the TNB app to pay? Thk you I used the TNB website which should be the same as the TNB app. |
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ericlaiys
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Jun 8 2024, 01:57 PM
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QUOTE(Medufsaid @ Jun 8 2024, 11:40 AM) ericlaiys you have Unifi missing pts issue, same as soonwai? i will email customer.service@aeoncredit.com.my to see if any response so far all point credit in after 3-5 days. problem is when use debit card and now all transaction limit cannot set (zero value) |
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cybpsych
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Jun 8 2024, 03:11 PM
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aeon bank launch campaign t&c updated with a lot of exclusions, virtual card earning 3x points, and 3xpoints crediting after 3 working days https://assets.aeonbank.com.my/AEON_Bank_La..._e67cea4446.pdf |
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iqlas
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Jun 8 2024, 05:45 PM
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Getting Started
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How often do we get the interest receive from aeon? For gxbank i can see it enter daily. But aeon i did not see any so far
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ericlaiys
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Jun 8 2024, 05:53 PM
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QUOTE(iqlas @ Jun 8 2024, 05:45 PM) How often do we get the interest receive from aeon? For gxbank i can see it enter daily. But aeon i did not see any so far 1 month |
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jhleo1
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Jun 8 2024, 07:21 PM
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ericlaiys
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Jun 8 2024, 07:39 PM
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QUOTE(jhleo1 @ Jun 8 2024, 07:21 PM) Oversea use gxbank - AEON debit card can leave at home |
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